After my last review of them not replying for 3 months, they replied. I think they monitor their Marketing to get clients more than their actual service to the existing clients. They only proce... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
I’ve been with TaxScouts for a year now, and I’m really grateful for their service. They’ve helped me stay organized with my taxes, making a process that used to feel stressful much more manageabl... See more
Company replied
The advisor don't answer to messages, even if following up several times. He just dismisses you. You can reach him by phone only ONCE. Customer Service by chat is amazing, but poor attention of accoun... See more
Company replied
I’m incredibly grateful to have found TaxScouts! Mario has been absolutely amazing, and every member of the support team I’ve spoken to has been just as fantastic. The service I’ve received has tr... See more
Company replied
4.0
Great
778 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Perfect!
I needed help with my tax return documents. I didn't expect to find any help during the weekend and was ready to wait until Monday but surprisingly enough I was matched with Borja Torea, who answered all of my questions in a very efficient manner and did an outstanding job at explaining complex issues in a very comprehensible way. I'm really happy about the outcome and will certainly hire TaxScouts again next year!
June 26, 2022
Unprompted review
It was really helpful
It was really helpful! Both the customer service and the tax accountant.
June 16, 2022
Fantastic service!
The lady who worked in customer service (Juncal) via the chat was so helpful, patient and friendly. Jaime was also very quick and efficient. Thank you TaxScouts!
May 20, 2022
Excellent service.
Leave this review on Trust Pilot
We contacted Tax Scouts for a tax consultation and were quickly matched with Lilian Skinner. The whole process was extremely easy to navigate and it was quick to provide any information needed. We were able to outline our queries in advance so Lilian could prepare relevant information. Lilian was evidently well prepared for the consultation and was able to fully address all of our questions. Her advice was thorough and she is clearly very knowledgeable in her field. The notes from the consultation were very detailed and accurately reflected the conversation. We will be proceeding to use her services again via Tax Scouts and would highly recommend.
April 14, 2022
Unprompted review
Great service and thankfully in English…
Great service and thankfully in English which is a great help for me.
March 21, 2022
Highly recommended
Great company. So helpful getting me set up as an autónomo. Any questions get answered quickly and concisely. Highly recommended!
January 28, 2022
Excellent service.
January 12, 2022
Fantasic service really quick in…
Fantasic service really quick in dealing with my return
December 29, 2021
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