I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
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Review summary
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Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
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It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Vvery efficient …
Very good and quick the lady on the phone was lovely and took her time to explain everything very nice lady
May 11, 2026
Reply from The Taxi Insurer
Thank you so much for your kind feedback! We're delighted to hear that our team member was able to assist you promptly and provide clear explanations.
If you have any questions or queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback about our service. We're delighted to hear that you found our staff polite and the service very good. Your satisfaction is our priority, and we appreciate you choosing us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Taxi Insurer
It's first time to join taxi insurer let's see hopefully it will be good experience
It's first time to join
May 11, 2026
Reply from The Taxi Insurer
Thank you for reaching out to us and welcome to Taxi Insurer. We're delighted to have you with us for the first time.
If you have any questions or need assistance with your policy, please don't hesitate to get in touch. We're here to help you every step of the way.
Kind regards,
Chris @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that you found our customer service amazing.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind feedback. I’m glad to hear that you found our assistance helpful.
If you have any questions regarding your policy, please do not hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Friendly & Efficient once again.
Friendly & Efficient once again.
Always go out of their way to help you.
May 13, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our service friendly and efficient once again
If you have any questions or queries regarding your policy, please don’t hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service and prices to your satisfaction.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Lancaster Insurance Services
Knowledgeable friendly easy to…
Knowledgeable friendly easy to understand and very friendly and helpful
May 12, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're thrilled to hear that you found our team knowledgeable, friendly, and easy to understand.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your positive feedback regarding our customer service. We're delighted to hear that you had a very good experience with us.
If you have any questions regarding your policy, please feel free to get in touch.
Kind regards,
Darren @ Taxi Insurer
The lady who dealt with my renewal was…
The lady who dealt with my renewal was a breath of fresh air, she went above and beyond in helping me.exceptional service
May 6, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the lady who assisted with your renewal provided exceptional service and went above and beyond to help you. We strive to make every interaction a breath of fresh air for our customers, and your feedback truly means a lot to us.
If you need any further assistance or have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
I've known Trudy for over 35 years and…
I've known Trudy for over 35 years and have dealt with her for most of those taxi years .... credit to the company
May 11, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and for sharing your long-standing relationship with Trudy. It's wonderful to hear that she has provided you with excellent service over the years. We truly appreciate your loyalty and your positive feedback about our company.
If there's anything more we can assist you with regarding your insurance, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback about our service, staff, and pricing. We're delighted to hear that you had a great experience.
If you ever need any assistance or have questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
I am using them for 5 years now and…
I am using them for 5 years now and always found them very friendly and helpful. Just renewed for next year. Great experience and highly recommended
May 6, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and continued trust over the past five years. We're delighted to hear that you find our team friendly and helpful, and that your renewal experience was a great one. Your recommendation means a lot to us!
If you have any questions or queries regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Absolutely brilliant experience best…
Absolutely brilliant experience best quote in the business would definitely recommend them
May 6, 2026
Reply from The Taxi Insurer
Thank you so much for your feedback! We're delighted to hear that you had a brilliant experience with us and found the best quote for your insurance needs. Your recommendation means a lot to us.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Joanne Slater
Joanne Slater, has always been friends and very efficient at sorting my policy and any issues I've had.
I've always dealt with Joanne for the length of time I've been with The Taxi Insurer / Clegg Gifford
October 10, 2025
Reply from The Taxi Insurer
Thank you so much for taking the time to share your positive experience with Joanne Slater. We're delighted to hear that she has been efficient and supportive throughout your time with us. Your kind words are greatly appreciated and will be passed on to Joanne.
If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Garrentteed you won't find cheaper…
The taxi insurer always gives the best quotes for premium taxi insurance policies, Rebecca was very helpful and informative, you can go on comparison sites for your quotes but you will not find cheaper premium insurance, keep up the good work.
May 7, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback about your experience with Rebecca and our insurance policies. We're delighted to hear that you found our quotes to be the best and that Rebecca was helpful and informative throughout the process.
At Taxi Insurer, we strive to provide the best value and service to our customers, and your encouragement truly means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out.
Thanks again for choosing us and for taking the time to share your experience on Trustpilot.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your review. We're delighted to hear that you had a great experience with our service and found our prices competitive.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Very good staff
May 6, 2026
Reply from The Taxi Insurer
Thank you for your review. We are happy to hear that you find our staff to be very good.
if you need anything in the future, please let us know.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words! We're delighted to hear that you found our service helpful and that you are very satisfied.
If you have any questions or need further assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Great service & price ( 2 vehicles)
Great service and great value.
Very helpful service from Amar in the sales team!
April 28, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that Amar provided you with great service and that you found value in what we offer.
If you have any questions or queries regarding your policy, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
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