I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
Company replied
It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
Company replied
Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Reply from The Taxi Insurer
Thank you for your kind feedback. We're pleased to hear you had a good experience with us.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
Very efficient staff and knowledgeable…
Very efficient staff and knowledgeable staff matched my insurance needs very quickly
May 20, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that our team was able to assist you efficiently and find insurance solutions that matched your needs quickly.
If you have any further questions or require assistance in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
A good experience overall
A very good price and Ashley was very polite and helpful person
A pleasure to deal with
May 19, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that Ashley provided you with polite and helpful service, and that you found the price to be very good.
If you have any questions or queries regarding your policy, please feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
Varey halpfull and varey good customor…
Varey halpfull and varey good customor survis im varey happy thanks
May 19, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that you are happy with our service. Your satisfaction is very important to us.
If you need any further assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words. We are delighted to hear that you are pleased with our communication and staff. We strive to provide the best service possible, and your feedback means a lot to us.
If you have any further questions or need assistance with your policy, please do not hesitate to contact us.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your kind words! We're delighted to hear that you found our prices adorable and our payment options convenient. We strive to provide the best value and flexibility for all our customers.
If you have any questions about your policy or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Because everything was smooth and…
Because everything was smooth and explained to me very well and understood.
May 14, 2026
Reply from The Taxi Insurer
Thank you so much for your kind feedback. I’m delighted to hear that everything went smoothly and that our explanations were clear and helpful.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback. We're delighted to hear that you found our team helpful and efficient.
If you have any questions or ever need any assistance in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind feedback. We're delighted to hear that you found our staff friendly and helpful.
If you have any questions regarding your policy, please do not hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Fantastic company
Fantastic company, I'm new to the company so Fantastic all-round
service by
jenny Mcveigh in New customer
Also Fantastic by Claire Lipcar 👏 👌 👍 Fantastic service wood definitely recommended this company 👌
May 17, 2026
Unprompted review
Reply from The Taxi Insurer
Thank you so much for your fantastic feedback! We're thrilled to hear that Jenny and Claire provided you with excellent service. Your recommendation means a lot to us.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Chris @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service excellent and that our staff were patient and helpful throughout your experience.
If you need any further assistance or have any questions, please feel free to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your kind words! We're delighted to hear that you found our service fast and prompt, and that our team was helpful.
If you have any questions or need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Ashley was a great person did my…
Ashley was a great person did my insurance with him great in explaining and very good deal he gave
May 15, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that Ashley was able to provide you with a great deal and clear explanations.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and for taking the time to share your positive experience with us. We’re delighted to hear that you are satisfied with our service.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch with us.
Kind regards,
Chris @ Taxi Insurer
The representative was very polite and…
The representative was very polite and explained things well , sent a check list of the documents that I needed to send as requested.
May 15, 2026
Reply from The Taxi Insurer
Thank you for your kind feedback. I'm glad to hear that our representative was polite and provided you with clear explanations, as well as the checklist to help with your document submission. Should you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Taxi Insurer
Reply from The Taxi Insurer
Thanks for taking the time to leave a review. We are pleased you were happy with our service.
If you have any questions, please reach out to our team who will be happy to help.
Kind regards,
Chris @ Taxi Insurer
Not much to say really
Not much to say really, my advisor was on the ball and to the point, renewal sorted at a better price than last year with the cover I needed. Good job.
May 12, 2026
Reply from The Taxi Insurer
Thank you very much for your positive feedback! I'm delighted to hear that your renewal was handled efficiently and that you secured a better price with the cover you needed. It was our pleasure assisting you with your policy.
If you have any further questions or require assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that your experience was quick, easy, and hassle-free.
If you have any questions or need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
It’s a difficult time for self employed…
It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain.
Costs are constantly increasing!
Such a relief to have a dedicated broker fighting in your corner!
First class customer service. I was made to feel valued supported and treated with empathy and understanding.
The team, Grant especially, put in MANY hours finding me the best deals.
The relief was palpable!
Thank you once again for your support.
May 14, 2026
Reply from The Taxi Insurer
Thank you for your wonderful feedback. We completely understand the challenges faced by self-employed small businesses, and it’s our privilege to support you through these times. Grant and the team are dedicated to putting in the extra effort to find the best deals and ensure you feel valued and supported.
It’s great to hear that our service brought you some relief and reassurance.
If you have any questions or need assistance regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
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