TaxSlayer Reviews 31,390

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,436 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its quality and ease of use, often highlighting how simple it makes the tax filing process. Many appreciate the user-friendly interface, embedded instructions, and the ability to carry over information from previous years, making the experience efficient and stress-free. People also frequently mention the excellent service and quick IRS acceptance. However, some people were dissatisfied with the pricing, feeling it was too high or that the cost increased unexpectedly from previous years. A few reviewers also found certain sections of the program confusing or difficult to navigate, and some experienced issues with features like uploading investment accounts or printing PDFs.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, intuitive design,... See more

Price

Reviewers mention ambiguous feedback about price. While some customers found the pricing to be a good value,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising its speed and ease, even for complicated... See more

Website

People report ambiguous experiences with the website. Many reviewers found the website easy to use, with some... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more


Company details

  1. Tax Preparation Software
  2. Financial Consultant

About TaxSlayer

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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4.2

Great

TrustScore 4 out of 5

31K reviews

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Rated 5 out of 5 stars

Filing with TaxSlayer is easy

Filing with TaxSlayer is easy. I have been a repeat customer for quite a few years already. Even with the simple filing option, help and clarification options are always there to guide you all throughout.

April 7, 2026
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Reply from TaxSlayer

Thanks for choosing TaxSlayer! 😊

Rated 5 out of 5 stars

I am a TaxSlayer for Life.

I was a user of that other software company for over a 20 years. I tested TaxSlayer 3 years ago and I have never looked back. If your taxes start getting complicated, subscribe to the extra services. It is well worth the headaches.
1. Fees -fair and clear before you start.
2. Software - cloud based, easy to use, and stores your information.
3. Speed of returns - keep an eye on your email. As soon as you file, you will receive a confirmation of acceptance. I can't definitively state that TaxSlayer will get your returns faster but my State return was in my account in less than 48 hours after I filed. That is lightning fast. Federal always takes the 2-3 weeks.

March 31, 2026
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Reply from TaxSlayer

Thank you for your review! We pride ourselves on our easy-to-use platform and excellent customer service. We look forward to helping you slay your taxes for years to come!

Rated 4 out of 5 stars

User friendly

Very Easy to use the website. Very user friendly and smooth would recommend to anyone that can't do there return for free.

April 22, 2026
Rated 3 out of 5 stars

Be careful::: read everything FIRST

I didn’t like anything about it … except you did guide us … I didn’t like WE had to PAY when it almost came to then end .. I was an easy peezy tax but one invoice was holding us up and we had to pay …. Which pissed me off .. I didn’t have ANY money …and my friend had to pay … which I just paid him back today actually but that was misleading.. so never again

April 19, 2026
Rated 4 out of 5 stars

4 th time using Tax Slayer

4 th time using Tax Slayer. Always went well. This time I owe ? I bought a house this year and paid a lot of mortgage interest. I always trusted Tax Slayer but this time I'm not very happy. Always used the Free file but this year I paid Tax Slayer and owe IRS. Since I waited until the last days there was no time to validate results. Feel like I got ripped off. Going to have return checked by someone else.

April 12, 2026
Rated 5 out of 5 stars

Tax prep review

Software was pretty straight forward and easy to follow for preparation of the 2025 tax return.

April 25, 2026
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Reply from TaxSlayer

Thank you for the wonderful review. We're glad we were able to help you slay your taxes this year!

Rated 3 out of 5 stars

I didn't like the either guided or…

I didn't like the either guided or forms approach. I thought the 1099-B process was confusing as the amount withheld needed to be input in another area and now I need to check my previous year, but that isn't available in the UI because of issues last year. I get that I should be a bit more proactive though.

April 15, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 2 out of 5 stars

TaxSlayer not ready for 8962 form

I've had several issues with TaxSlayer while providing information for the 8962 FORM. Tried their Support but they didn't resolve it. I had to make things work through the TaxSlayer User Interface to get it Accepted by the IRS, but by doing so I lost money because the Tool doesn't allow us to use the "Alternative Calculation for Year of Marriage (Form 8962, Part V)," accordingly. I followed what their Support told me to do, but I attempted to correctly populate Form 8962 Part V using only my spouse's information, as he was the only one with HealthCare.gov Marketplace coverage. Per IRS instructions and TaxSlayer own documentation, Line 35 (Primary Taxpayer) should be completely empty, and only Line 36 (Spouse) should contain data, since I never had Marketplace coverage. However, TaxSlayer's software does not allow this. When I select "Alternative Calculation for Year of Marriage (Form 8962, Part V)," the system forces me to fill in both the Primary Taxpayer section AND the Spouse section. There is no way to leave Line 35 empty in your software while still using Part V. The only option that correctly leaves my (Primary Taxpayer) fields empty is selecting "None of the Above.". However, selecting "None of the Above" means I cannot elect the alternative calculation at all, which results in a higher repayment of excess APTC. If I could fill out accordinly this would reduce the excess APTC repayment significantly compared to the standard calculation.

April 14, 2026
Rated 2 out of 5 stars

Quality has seriously gone down

I used TaxSlayer for a few years. Then for a couple of years I used a CPA. I went back to TaxSlayer this year. It was horrible. It's much less easy to use now. It's impossible to look at draft of your 1040 to see how things are lining up. Like almost every tech company that falls in love with AI, the customers are the ones who suffer. I highly doubt I'll use it again.

April 4, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

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