TaxSlayer Reviews 31,390

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,436 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its quality and ease of use, often highlighting how simple it makes the tax filing process. Many appreciate the user-friendly interface, embedded instructions, and the ability to carry over information from previous years, making the experience efficient and stress-free. People also frequently mention the excellent service and quick IRS acceptance. However, some people were dissatisfied with the pricing, feeling it was too high or that the cost increased unexpectedly from previous years. A few reviewers also found certain sections of the program confusing or difficult to navigate, and some experienced issues with features like uploading investment accounts or printing PDFs.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, intuitive design,... See more

Price

Reviewers mention ambiguous feedback about price. While some customers found the pricing to be a good value,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising its speed and ease, even for complicated... See more

Website

People report ambiguous experiences with the website. Many reviewers found the website easy to use, with some... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more


Company details

  1. Tax Preparation Software
  2. Financial Consultant

About TaxSlayer

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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Contact info

4.2

Great

TrustScore 4 out of 5

31K reviews

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Rated 5 out of 5 stars

I was having trouble with correcting my…

I was having trouble with correcting my address. Also my phone number on my file and Mitchell stepped up and did his part spoke with a representative prior to Mitchell. He did not show any interest. Thank you so much for having someone like Mitchell a part of your team.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Well I used this service last year for free ... came back this year and it starts off saying it can be free ... then forces promp after promp asking if u want this service or that along the way so they can try to get more and more for literally nothing... cost me 90 dollars for something that was FREE last year ... why is there a cost now ... and that's the lowest cost I could possibly pay to have this garbage done ... if I had accepted all the nonsense promps along the way im sure it would have cost me hundreds more ... I accidentally clicked yes on one of them and it was an additional 40 dollars FOR NOTHING... Why would I pay that? Absolute stupidity and if this is how it is going forward I will be going elsewhere

April 15, 2026
Rated 1 out of 5 stars

Thanks so much for lobbying to get the…

Thanks so much for lobbying to get the free Direct File cancelled and for forcing Americans to pay you instead. Your software is fine, but your practices and honesty with your customers is criminal and insulting. You all are a drain on the economy of America and are making life harder for anyone simply trying to follow the law.

April 8, 2026
Rated 4 out of 5 stars

Tax Done Easily

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed to enter new values. All that was maybe missing is suggestions for anything I may have missed - though probably not needed in my case.

April 7, 2026
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Reply from TaxSlayer

Thank you for the wonderful review. We're glad we were able to help you slay your taxes this year!

Rated 2 out of 5 stars

A little frustrating

A little frustrating. No real help, even though I paid extra for help. Not sure I understood all. Not sure why I had to pay state tax. The final amount said - $$ amount. I have not had to pay state tax in past years.
not sure if all correct forms were sent with state file.
How can I find out if correct forms were sent?

April 12, 2026
Rated 5 out of 5 stars

Thanks for the good price

Thanks for doing my taxes for a good price. You had everything I needed. You even had one state form that your biggest competitor did not have--Nice job. See you next year

April 21, 2026
Rated 4 out of 5 stars

Fairly good for the most part

I found for the most part the software was easy to use. Getting around for specific areas of my taxes was a bit hard at times. I find the pricing a bit high, almost $90 for federal and state which is the most I have ever spent. Most tax services have really raised prices.

April 20, 2026

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