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We operate nationwide to meet your spray foam removal needs. We provide a dependable, secure, and efficient spray foam removal service that will not only meet your expectations but also those of third parties such as mortgage lenders, equity release companies and surveyors. We take pride in our work and have built a reputation as an industry leader by offering a premium Spray Foam Removal service. We work cleanly, removing every last piece of insulation from your home.
3.9
6 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent service from start to finish. Oliver took the time to explain everything, scheduled the work very quickly and the guys came on time and completed the work very efficiently, were extremely courteous and left everything neat and tidy. My questions were answered quickly and I was very impressed by the whole experience and would highly recommend.
They were very courteous very respectful and worked really hard and they cleaned up after they’re done so for me that’s 10 out of 10, so thank you
I want to thank Oliver and the team for coming to our rescue as soon as possible. We are selling our dear mother’s house, and we were not aware she had spray foam installed in the loft. This had to be removed due to the potential that mortgage providers wouldn’t lend on this property due to the insulation. All certificates providing to show the work carried out, and photos for me to prove the completed work. Clean and tidy work all the way through.
Job was competed to a super high standard and the team worked quickly and left no mess. I was provided with certificates so I could sell my home and was completely satisfied that it had been removed professionally. Thanks!
This company have emailed me requesting I remove the review in order to receive discount from them. This is in violation of Trust pilots own terms.
They are not a spray foam removal company, they are contractors based in the North of England who send out spray foam "specialists" they don't know to carry out jobs they haven't physically seen themselves, they did an awful job and caused thousands of pounds in damage and were asked not to return due to the unprofessional behaviour and huge amount of damage caused.
One workman fell through the ceiling and almost landed on my 86 year old grandmother in her chair, they have damaged the roof considerably, damaged plumbing, wiring and roof tiles. The workers couldn't speak English much so, communication was almost impossible. They had no "specialist tools" as promised and they have caused almost double the invoice they quoted in damage.
Do not use Taylormade. Do your own research and find a reputable company, they are extremely expensive and unprofessional. Very rude staff in the office called Oliver who sends very passive aggressive messages via WhatsApp and is incredibly rude on the phone. Became upset and aggressive because he was "on a family holiday" that I obviously did not know about and when told his contractor nearly crushed my grandmother he then accused us of "being dramatic" because his contractor fell through the ceiling above my grandmother's chair and caused a huge amount of damage then lied about it.
Totally unprofessional, aggressive and rude.
Reply from Taylormade Spray Foam Removal
We take all feedback seriously and always aim to address genuine concerns in a professional and transparent manner. However, this review is wholly inaccurate and does not reflect the circumstances of our engagement with this customer.
For clarity, any correspondence offering a potential discount or goodwill gesture was issued strictly without prejudice as part of pre-litigation settlement discussions following the refusal to pay. Without prejudice correspondence as a matter of law is legally privileged and extends to the response to the offer as well as the offer itself. Our solicitors will be making Trustpilot aware of this fact. This does not represent any admission of fault or liability.
Our team maintained clear and regular communication throughout the project. Mr Meaker noted that we had been nothing but professional and that he was impressed by how hard our team had worked after the first day. The alleged damages are completely unsubstantiated and it is noted that if the removal of the foam uncovers pre-existing faults that these fall outside the remit of our contract. After making the client aware of this fact he became extremely irrational and in an attempt to blame ourselves has refused to pay the outstanding invoice. Further to this, we do not appreciate misleading and defamatory comments being left online about both our business and our staff members.
The works undertaken at this property were following instruction of Mr Meaker’s Chartered Building Surveyor. The report clearly highlights existing moisture damage and because of this there is a risk of concealed damage behind the foam. In every case we act professionally to remove the foam to the best of our ability but in this particular case a section of the felt had perished and this was reported to our client.
We have retained comprehensive documentation and correspondence evidencing our conduct and communication, which fully support our position. This information has been provided to our solicitors who have been instructed to recover the invoice costs.
As a professional and reputable company, we remain committed to resolving genuine matters through appropriate and lawful channels, and we encourage Mr Meaker to discuss privileged pre-litigation information with us directly rather than using Trustpilot as a sounding board. We have worked with hundreds of clients removing spray foam from their property and have never come across an incident such as this. Our communication and customer service is something we pride ourselves upon and is noted by many of our existing clients. It is a shame our attempts to work with Mr Meaker were treated as hostile but this outlier does not in any way shape or form reflect our customer experience at Taylormade.
The Taylormade Team
Everything about this company was exceptional. From the initial consultation to the quality of workmanship they were great. After facing issues when trying to release equity from my property I knew I needed to get the foam removed. That’s when I contacted Taylormade and I would highly recommend them to anyone facing the same issue as I did. They even provided a removal document to put my mind at ease.
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