We found a stunning clock, which were delighted to see was in the sale. Unfortunately the clock was damaged on arrival. The Taylors team were just fantastic. I sent a short video and they sent a repla... See more
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See what reviewers are saying
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quic... See more
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the officia... See more
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtai... See more
Company details
Written by the company
Founded in 1982, Taylors have been a staple name on the Banchory High Street for over 35 years. We have a long history of serving our customers with the highest possible service from initial design inspiration all the way through to full fitting. In 2020, we decided to take our brand nation wide launching our new Taylors On The Highstreet website with the mind of taking our same superb local service and opening it to the country as a whole.
Contact info
45 – 55 High Street, AB31 5TJ, Banchory, United Kingdom
- 01330 823662
- hello@taylorsonthehighstreet.com
- taylorsonthehighstreet.com
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Hasn’t replied to negative reviews
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Excellent service and customer service
very prompt delivery
Great customer service
Great customer service. The two Mara arrived quickly after ordering.
Good all round service
Kept informed on delivery . Well packaged . Prompt postage and item as described. Fair price
Excellent service and delivery
Excellent service and delivery kept well informed of delivery and courier arrangements. Arrived as scheduled.
Item was excellent and was impressed…
Item was excellent and was impressed with the delivery especially as the weather was so bad. I will definitely have no hesitation regards ordering other items
Super bed set
Through no fault of their own the bed set was delayed. When the bed set arrived it was well worth the wait. Nice bed set at a great price thank you
I was kept informed about the delivery
I was kept informed about the delivery, the items were really well packaged and the price was extremely good compared to other sites selling the identical product. One of the chairs that I bought requires a bit of glue to re-stick a section of the material on the underside of the seat(such a small and easy repair that I decided not to return it) but they are actually otherwise of very good quality, very stylish and exactly what I was looking for.
Very prompt delivery at no charge
Very prompt delivery at no charge
Would definitely buy again
Taylor’s were very professional
Taylor’s were very professional
Very efficient when I had to return
An item.
Prompt return payment
Updated info
5*
Good service and product
I received my quilt set on time and it was as described.A lovely quality of fabric,it does come up slightly big for my king size quilt.
Great food and coffee Friendly team…
Great food and coffee Friendly team excellent service
Brilliant
All good from start to finish. Suzanne and Kate most helpful in getting a clock to a friend who was delighted with it.
Little Greene paint for cheaper…
Ordered Little Greene paint for cheaper than I could find it anywhere else and it arrived just a day or two later and is perfect. Thank you!
Wrong mesurments when I received the…
Wrong mesurments when I received the pillow I purchased on there website it's 18cm when I measured it it was 15cm
This was no use to me as I am a side sleeper needs to be higher.
Comtact the shop and explained the situation as it was on the day of delivery ot used.
Have to take it out the bag to inspect it not good enough as they won't accept it back. As this was not as described I'm entirely entitled to a refund expensive pillow hypnos high profile pillow latex nothing like the picture not worth nearly £80
great service beautiful bedding
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