Taylor Chartered Surveyors Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably fast and efficient property valuation process, frequently receiving their finalized documents within a single day without any unnecessary waiting times. People frequently mention that the staff members are extremely polite, wonderfully helpful, and exceptionally easy to communicate with throughout the entire procedure from start to finish. However, some customers also noted frustrating issues with suddenly missed appointments and significant scheduling delays in receiving their requested paperwork. A few individuals were deeply dissatisfied with the noticeable lack of proactive communication and slow responses when trying to resolve formal complaints.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the prompt communication, efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, polite, and... See more

Response time

Customers report great satisfaction with the rapid response times and efficient communication. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that services are very reasonable, affordable, and... See more

Customer service

Consumers find customer service to be exceptionally positive and professional. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(875)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

We needed a surveyor for our house, and Elliott and his team were outstanding. They were highly professional, efficient, and completed everything right on time. I would absolutely recommend them to anyone in need of surveying services.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Swift turnaround, Value for Money Service

Quite impressed with Taylor Chartered Surveyors. We used them for HTB RICS valuation. Prompt communication, very swift turnaround and visit to our property, with the report available on the next day. We met Elliot, who is an excellent conversationalist, very keen to explain current property market and what would impact value of our property specifically. It was quite useful to her Elliot's thoughts and explanations. We deemed valuation fair given market conditions and comparable property prices. We were quite happy on how quickly they acted to arrange a visit and produce a report. We would use them again.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

A quick and professional service

A quick and professional service from Sasha and Elliot, undertaking a HTB valuation for us. Quick responses to a request for quote and appointment and following the survey the report was returned with 24hrs. Elliot was very knowledgeable and was able to explain and answer all our questions in relation to the HTB repayment process.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an excellent experience from start to finish. The communication was outstanding – every email was answered extremely fast, and all the information was clear and professional. The valuation and the desktop update were completed quickly, with no delays, and at very fair prices.

What impressed me the most was the professionalism and the way everything was handled smoothly, making the whole Help to Buy process much easier for us. It’s rare to find a company that works this efficiently and keeps you updated at every step.

I genuinely recommend their services – reliable, fast, trustworthy, and truly 5-star quality. Thank you again for the great service!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with Elliott and Sasha.
The survey was arranged quickly and the report was received after 2 days.
Great service

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service. I did a few RICS valuation and this is the best company I have ever used. Very professional, easy to communicate with and the report was issued in less than 24h. I am recommending this company to anyone who is looking for a valuation.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

We were really pleased with the survey…

We were really pleased with the survey undertaken and support provided.
Lee was able to undertake the survey only a few days after initial engagement and the report was provided bang on time. Lee also talked us through the survey in detail afterwards, making us feel incredibly comfortable and even agreed to provide additional information to the tradesman required to address the issues found. Would highly recommend.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Very reasonable fixed fee for the valuation I needed regardless of my property being at the furthest away area of where they covered. Communication from start to finish was very good, friendly, professional and prompt responses. Very accommodating company and would recommend them.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Help to buy repayment RICS valuation

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also, if you have any cladding/EWS1 questions, they’re there to help and sort it out for you as much as they can. We got the report within 24 hours, and we got the Help to Buy redemption letter within a few days after submitting the report. Highly recommend!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Taylors.

We were recommended Taylor Chartered Surveyors by our neighbours for a property valuation. We found the communication very easy and prompt and our Surveyor Elliott was extremely friendly and professional. We would not hesitate to recommend their services.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service. Very accommodating with timings.
Honest and fair valuation. Quick turnaround. Great with communication

August 28, 2025
Unprompted review

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