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Rated 5 out of 5 stars

Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more

Rated 5 out of 5 stars

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more

Company replied

Rated 5 out of 5 stars

I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more

Company replied

Rated 5 out of 5 stars

After much deliberation of which bag I would buy and several visits back to Northern Ireland, and a few chats with the very helpful ladies in the shop, Agnes ( in plum) became my new friend. I love t... See more

Company replied

Company details

  1. Leather Goods Store

Written by the company

Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

A beautiful bag from Bushmills!

It's not every high end "bag shop" would put a man of a certain age at ease in selecting his wife's Christmas present.!! On a visit to Bushmills, we called in to a warm welcome and friendly assistance from the ladies - resulting in purchase of a fine product.
Thank you!

December 11, 2021
Taylor Yates logo

Reply from Taylor Yates

Hello William,

Thank you so much for leaving such a kind review. I hope your wife loved her Christmas present.
Hopefully we will see you both in the studio on your next visit to Bushmills.

Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Taylor Yates are unique

Taylor Yates are unique. They Provide a sustainable quality, global, Product at the same time supporting local charities. It is a privilege to know Karen and Ellen the founders of TY and to own their bags.

December 3, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Lesley,
Thank you so much for taking the time to leave such a kind review and being a part of the TY family.
Hope to see you soon
Kind regards
Nyree

Rated 5 out of 5 stars

The most beautiful bags and leather is…

The most beautiful bags and leather is just so tactile, The most precious I have ever owned. The customer service is amazing and always so helpful. A beautiful purpose and experience.

December 2, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Heather,
Thank you for taking the time to leave such a lovely review.
Hopefully we will see you again soon in studio.
Kind regards
Nyree

Rated 5 out of 5 stars

Such friendly and helpful staff

Such friendly and helpful staff. Beautiful shop and great selection.

November 15, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Roisin,
Thank you for the lovely review. Hopefully see you again soon.
Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Loving Agnes: soft, stylish and roomy

Love my Taylor Yates Agnes bag. The leather is super soft and love it even more as the worn look sets in. The wide shoulder straps make it super comfortable and it's big enough for all my essentials, including my laptop. My first TY bag but definitely not my last.

November 6, 2021
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Reply from Taylor Yates

Hi Riki,
Thank you for taking the time to leave a comment and for your kind words. We are so pleased you are loving your Agnes!

Kind regards
Nyree

Rated 5 out of 5 stars

Beautiful boutique style shop

Beautiful boutique style shop with plenty of gorgeous items from brands I have never heard of.
Can't wait to return to Bushmills to purchase some more from this shop.
Staff very informative and friendly
A must visit while in Bushmills.

November 5, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Adrienne,
Hope you are well.
Thank you so much for your kind words and taking the time to leave a review for us.
Looking forward to see you again soon on your next visit.

Kind regards
Nyree

Rated 5 out of 5 stars

Well worth the wait

Well worth the wait, beautiful bag.

October 30, 2021
Taylor Yates logo

Reply from Taylor Yates

Hello,

We are delighted you are pleased with your new TY bag. Thank you for taking the time to leave a lovely review for us.

Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Alice, my new BFF!!

My new ‘Alice’ handbag is just gorgeous, the most beautiful soft leather.
Nyree was a joy to buy from, she was so knowledgeable and enthusiastic about the bags.

October 30, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Louise,
So pleased you are loving your Alice.
Was lovely to meet you and thank you for your very kind words.
Hopefully see you again soon
Kind regards
Nyree

Rated 5 out of 5 stars

Purchased a bag for my mums big birthday…

Purchased a bag for my mums birthday…. Fantastic customer service and beautifully packaged.

September 27, 2021
Taylor Yates logo

Reply from Taylor Yates

Hello Tricia,
Thank you so much for leaving such a lovely review. Hope your Mum had a great birthday and hopefully see you again soon.
Take care
Nyree
Store Manager
Taylor Yates

Rated 5 out of 5 stars

Beautiful store

Beautiful store, with a fantastic range of gifts. Great customer service.

September 11, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Andrew,
Thank you for your kind words. Hope you are enjoying your purchase.
Kind Regards
Nyree
Store Manager

Rated 5 out of 5 stars

Beautiful products

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area which is very useful.
I bought the Agnes bag and you are given lots of handy, helpful tips on maintaining your bag although I am looking forward to using it that much that it takes on the adorable, well worn look!
Just a very pleasant experience overall.

August 12, 2021
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Reply from Taylor Yates

Hi Libby,
Thank you for your kind words. I hope you are enjoying your Agnes. It was lovely to be able to help you that day in store.
Hopefully see you again soon.
Kind regards
Nyree
Store manager

Rated 4 out of 5 stars

Very good quality leather

Very good quality leather. Was offered free postage, which was generous, but one notebook arrived marred in the post.

August 8, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Christina,
Sorry to hear that. If you would like to contact us via the contact us page on our website, we would be happy help.
Kind Regards
Nyree
Store manager

Rated 5 out of 5 stars

As usual I found the staff attentive

As usual I found the staff attentive. They took the time to describe the goods I was interested in a knowledgeable and clear manner.

August 8, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Janet,
Thank you for your lovely words. Hopefully we see you again soon.
Kind regards
Nyree
Store manager

Rated 5 out of 5 stars

Excellent quality and soft leather…

Excellent quality and soft leather bags. Very comfortable to wear and great style. Customer service top class very friendly and knowledgeable about merchandise. Would highly recommend the whole shopping experience

July 23, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Christine,
I hope you are loving your Tilly. Thank you for supporting our brand and taking the time to write such a lovely review. Hopefully we will see you again soon.
Kind regards
Nyree
Store manager

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Was visiting NI and luckily found the shop. Bought one (of five in the world) of their handbags. One called Norma in a gorgeous purple colour. Beautiful. Thank you Ellen

July 19, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Patricia,
Thank you for taking the time to leaving such a lovely review. We hope you enjoy Norma.
Kind regards
Nyree
Store Manager

Rated 5 out of 5 stars

Super-efficient provision of…

Super-efficient provision of gift-wrapped service while wife was upstairs viewing other handicrafts. Purchase secreted in car and I returned to the shop as my wife descended the stairs completely unaware of the subterfuge. 45th wedding anniversary present sorted. Thank you ladies.

July 17, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi George, it was a pleasure. Hope the surprise went down well.
Thank you for the review.
Kind regards
Nyree
Store Manager

Rated 5 out of 5 stars

Staff so friendly and helpful would…

Staff so friendly and helpful would really recommend to shop here and quality of product is unreal

July 15, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Gillian, thank you for your lovely review. Hopefully see you again in store soon.
Nyree
Store Manager

Rated 5 out of 5 stars

When I opened the box I knew I had made…

When I opened the box I knew I had made the right decision. I love the fact my bag is beautiful and made with sustainability in mind. It's great to buy from a local family owned business that shares my values. Thank you x

July 9, 2021
Taylor Yates logo

Reply from Taylor Yates

Hi Maeve, thank you for your lovely words. We hope you are enjoying you Mini Agnes re:claimed edition in Clay. Thank you for supporting our brand.
Kind Regards
Nyree
Store Manager

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