I have been waiting almost a year for TBK to carry out a refund they agree they owe us. Every attempt to speak with them is met with assurances they will take care of it, only to be ignored. So think... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We can’t thank TBK Tiles enough especially Jinga for always being so helpful and patient throughout the whole process. She truly went above and beyond to help us choose the perfect tiles and create... See more
Company replied
This is our third bathroom from TBK. We have always found them excellent. They stock really interesting modern stylish products of great quality. But this review is not about them as such, it's about... See more
Company replied
We had a great experience with Fiaque Ahmed. We had not intended on purchasing that many items from TBK, but Fiaque went above and beyond in terms of servicing us. He was professional, patient, knowle... See more
Company replied
Company details
Contact info
Elite House, West Hendon Broadway, NW9 7BW, London, United Kingdom
- 0203 967 7511 0
- tbktiles.co.uk
3.9
Great
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and good customer service for…
Prompt and good customer service for ordering of tiles online
May 8, 2021
Great quality tiles
April 21, 2021
Great company
Great company. Wonderful to deal with.
Special thanks to Bogumil who helped me out over the phone.
April 2, 2021
Quick and easy process for order…
Quick and easy process for order through to delivery. 4 stars as had ordered same tiles in store and was told they don't deliver (despite oder being over £400) so had to arrange a van to pick-up.
March 23, 2021
Tiles arrived broken but the customer…
Tiles arrived broken but the customer service was excellent. They replaced the tiles the next day. The quality of the tiles are very good and it is beautiful.
March 20, 2021
Definitely recommend TBK tiles.
We used TBK for all the tiles in our house refurb.
Great range displayed in huge warehouse near M1 / North Circular junction.
The prices struck us as cheaper than other sellers.
Helpful staff- who phone you back if you have any questions later!
Also bought some extra tiles online and received next day delivery.
Very happy with how they now look in our house.
Definitely recommended
March 4, 2021
Great service with a wide range tiles.
Great service with a wide range of tiles to choose from. The team were really helpful when it came to choosing the right style for our bathroom, helping me to make the most of our budget.
Thanks again.
March 3, 2021
TBK provided a fantastic and…
TBK provided a fantastic and professional service. Their friendly team was always on hand and catered all of our needs.
February 25, 2021
I really did appreciate your going the…
I really did appreciate your going the extra miles to locate my tiles
February 23, 2021
A showroom with great tile after tile…
A showroom with great tile after tile on display With staff who know their products
February 22, 2021
New tiles!
I recently bought tiles and couldn’t be happier! The team were so helpful and the tiles look beautiful and such good qualify!
Would highly recommend! Thank you
February 22, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.