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Rated 5 out of 5 stars

I've got 3 all working fine touch wood and have 2 tapo smart plugs also just purchased tcp smart dehumidifier to replace my ebac very happy with. Yes you can buy better quality ones but for black Fri... See more

Rated 1 out of 5 stars

Bought the TCP oil filled radiator from B&Q. Absolutely awful product. Has to be Set up via WiFi but keeps knocking off even though no issues with home WiFi. Worthless product. Will never buy a TCP it... See more

Rated 1 out of 5 stars

Don't bother to buy their extension leads - worked fine when first set up but then changed wifi network and it was impossible to reset the extension lead and get it back into wifi pairing mode. The in... See more

Rated 1 out of 5 stars

Purchase a Wi-Fi Smart oil heater online and arrived with dents in the fins. TCP blamed the courier but the box had no damage. Took a week to get a replacement that only lasted 3 days as it started m... See more

2.5

Poor

TrustScore 2.5 out of 5

25 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Bought 2 TCP smart plugs

Bought 2 TCP smart plugs, very easy to set up and use. Set both plugs to work on schedule while I am away on vacation. I have cameras on inside and outside house that clearly show the smart plugs are working on time switching my lights on and off at the right times. Set the schedules to work daily all working fine. Very pleased with these plugs.

December 12, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of money

Waste of money. App is buggy, doesn’t recognize light, no response from customer service. Appalling.

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give it a 1 star

Don’t bother with this company. Bad experience from start to finish.

I bought the LED smart strip lights. Took ages to connect to WiFi and Alexa and kept disconnecting. Tried resolving through their technical support which can only be done by messages and not by phone. Advice given did not make sense to what was showing in their app. It’s like their technical support team have never seen their own app. Resolved the issue by throwing them in the bin and bought a Govee LED strips which connected to WiFi and Alexa in seconds.

January 21, 2021
Unprompted review
Show reviews in all languages. (25 reviews)

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