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See what reviewers are saying

Rated 5 out of 5 stars

Been very quick to service orders and they have a great range of all the accessories needed for a boat re-wire. Very helpful advice on the phone when I couldn't find the part I needed on the web site.... See more

Rated 1 out of 5 stars

Took nearly 3 weeks for delivery when on the sale invoice it said 22nd Nov -27th Nov having purchased on the 20th Nov. Now delivered 05th Dec. The item wasn't posted until 03rd December so it wasn't t... See more

Rated 4 out of 5 stars

Reputable business that always picked up the phone when I called. Losing a star because shipping was stressful. Tracking was not sent for some time and I ended up receiving a call from a truck drive... See more

Rated 5 out of 5 stars

Fantastic range of items, great price and super fast delivery. Thank you for our lovely childs life jacket purchased for our 1yr grandchild ( wouldnt go anywhere else as we have always received super... See more

Company details

  1. Marine Supply Store
  2. Boat Accessories Store

Written by the company

TCS Chandlery is a leading retailer of marine chandlery, boat maintenance and safety products, helping customers since 1990 with our well trained and knowledgeable staff who have been in the marine trade for many years. Boating and the way we use our boats has changed over the past 3 decades and we have adapted our business to cater for the latest needs of yachtsmen, powerboaters and fishermen from our retail bricks and mortar store based near Poole which is well stocked with all of the essential chandlery items you would expect to find plus we offer an online mail order service providing for all your needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

32 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service, fast deliveryFound an item online and ordered

Found an item online and ordered. I very quickly had a phone call to discuss my purchase and upon their advice modified my order. Excellent service and posted the same day.
Really impressed, will always check at TCS before I buy. This is the way online shopping should be.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

The product I ordered never arrived

The product I ordered never arrived!
The only come t I got is that it was delivered. No confirmation that it arrived at all!

August 8, 2024
TCS Chandlery logo

Reply from TCS Chandlery

As we discussed, the product was shipped to your address with tracking as per your order.

Rated 5 out of 5 stars

Fantastic range of items

Fantastic range of items, great price and super fast delivery. Thank you for our lovely childs life jacket purchased for our 1yr grandchild ( wouldnt go anywhere else as we have always received super service instore)

August 6, 2024
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