Been very quick to service orders and they have a great range of all the accessories needed for a boat re-wire. Very helpful advice on the phone when I couldn't find the part I needed on the web site.... See more
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Took nearly 3 weeks for delivery when on the sale invoice it said 22nd Nov -27th Nov having purchased on the 20th Nov. Now delivered 05th Dec. The item wasn't posted until 03rd December so it wasn't t... See more
Reputable business that always picked up the phone when I called. Losing a star because shipping was stressful. Tracking was not sent for some time and I ended up receiving a call from a truck drive... See more
Fantastic range of items, great price and super fast delivery. Thank you for our lovely childs life jacket purchased for our 1yr grandchild ( wouldnt go anywhere else as we have always received super... See more
Company details
Written by the company
TCS Chandlery is a leading retailer of marine chandlery, boat maintenance and safety products, helping customers since 1990 with our well trained and knowledgeable staff who have been in the marine trade for many years. Boating and the way we use our boats has changed over the past 3 decades and we have adapted our business to cater for the latest needs of yachtsmen, powerboaters and fishermen from our retail bricks and mortar store based near Poole which is well stocked with all of the essential chandlery items you would expect to find plus we offer an online mail order service providing for all your needs.
Contact info
Unit 25, The Glenmore Business Park, Poole, United Kingdom,, BH16 6NL, Poole, United Kingdom
- 01202078870
- mailorder@tcschandlery.co.uk
- tcschandlery.co.uk
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great service, fast deliveryFound an item online and ordered
Found an item online and ordered. I very quickly had a phone call to discuss my purchase and upon their advice modified my order. Excellent service and posted the same day.
Really impressed, will always check at TCS before I buy. This is the way online shopping should be.
The product I ordered never arrived
The product I ordered never arrived!
The only come t I got is that it was delivered. No confirmation that it arrived at all!

Reply from TCS Chandlery
Outstanding Service
Outstanding Service
TCS Chandlery provided a great service, the items where great quality and additional support was provided where needed.
Fantastic range of items
Fantastic range of items, great price and super fast delivery. Thank you for our lovely childs life jacket purchased for our 1yr grandchild ( wouldnt go anywhere else as we have always received super service instore)
Prompt and efficient response in…
Prompt and efficient response in finding what I needed, then agreed on a sensible price. Thanks.
Reasonable prices, fast delivery
Ordered a mattress support. The item was well priced, and dispatched and delivered very quickly.
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