TCS Digital Solutions Reviews 90

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aside from an unbeatable price, the customer service was very helpful and responsive. I’m not gonna lie, the website looks a little iffy and when I didn’t receive a confirmation email after my purchas... See more

Company replied

Rated 1 out of 5 stars

Two things. For one, Your asking me for a review for an order I placed a couple weeks ago and it's not here yet. Companies like yours want some kind of review immediately after someone buys something... See more

Company replied

Rated 5 out of 5 stars

First of all - I did have a negative experience the first time I ever ordered from TCS. It wasn't my intent to order from them ever again but I was in a pinch so I decided to give them another shop.... See more

Company replied

Rated 5 out of 5 stars

Being new to printing labels, I wasn’t sure what would be the best option for my products. Melissa helped tremendously not only in finding the best option for my products, but also label material. The... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Printer and Scanner Store

Written by the company

We specialize in business label printers, printing and business printing solutions. Authorized resellers for Epson, Afinia, QuickLabel, TrojanLabel and more... Some of our Popular Brands / Label Printers: Epson ColorWorks Label Printers Epson C3500, Epson C6000, Epson C6500, Epson C7500 AfiniaLabel Label Printers & Finishing Machines Afinia L801, Afinia L502, Afinia CP950, Afinia DLF-220 QuickLabel Label Printers QuickLabel QL-300, QuickLabel QL-300s, QuickLabel QL-120X TrojanLabel Label Printers & Finishers TrojanLabel T2, TrojanLabel T2-C, TrojanLabel T2-L, TrojanLabel T3-OPX We are here to serve you every weekday M-F 9-5PM EST


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first order

This is the first order that I have placed with TCS and it was very easy to do. Which was nice because some company's make their websites very cumbersome and this was not.

October 14, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks for your business, Anne!

Rated 5 out of 5 stars

Awesome products and speed!

The website is easy to navigate and I appreciate your speedy service. You claim to have the lowest priced ink and that is exactly what I found. Thank you guys for being awesome!!!

September 12, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks, Queen!

Rated 4 out of 5 stars

Trustworthy company

Trustworthy company, I've been using them for years! Always deliver on time, and have great customer service. Website seems a little buggy, but otherwise a great company

September 15, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks, Nathaniel! If there's anything specific you'd like to see improved on our website, we're all ears.

Rated 3 out of 5 stars

The captcha verification did not work…

The captcha verification did not work well.

August 18, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

My apologies for this Darrell. We will certainly have a look into this. Can you perhaps elaborate a little more to help us? Eg., mobile or desktop, OS, browser? Thanks! Drew

Rated 5 out of 5 stars

We will be a lifelong customer

We've had a great experience with TCS so far. Our sales rep, Melissa, took her time walking us through our options based on our specific need. We're using the printer and loving it- very easy for our whole staff to use. Melissa has also gone out of her way to help us expedite some labels when we were low so it wouldn't affect our opening timeline. Great company and we'll be customers for a long time.

August 7, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks for working with us! So glad Melissa was able to be of help.

Rated 5 out of 5 stars

Their customer service is fantastic

Their customer service is fantastic, every question i've had they have answered and the printer is wonderful, exactly what I needed and easy to use.

August 6, 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so much for your business, Julia! Glad we could be of assistance.

Rated 5 out of 5 stars

Melissa Strickland is great.

Melissa Strickland was very kind and helpful with my purchase.
She gave me excellent customer service.
Melissa is very knowledgeable, very polite and her customer service is the best.
Thank you Melissa.

November 2, 2024
Unprompted review
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thank you so much for letting us know!

Rated 5 out of 5 stars

Josh and Melissa saved the day today

Josh and Melissa saved the day today. Having printer issues that I couldn’t solve without support and they came to the rescue quickly. Highly recommend their services and printers. Five star customer service.

-Hudson Meal Co LLC

July 15, 2024
Unprompted review
TCS Digital Solutions logo

Reply from TCS Digital Solutions

So glad we could be of assistance. Thanks for your patronage!

Rated 5 out of 5 stars

quick and easy product selection

quick and easy product selection, called and spoke to a real person right away who answered all the questions I needed.

June 6, 2024
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Awesome! Glad we could help. Thanks for choosing us.

Rated 5 out of 5 stars

Premium customer service

Being new to printing labels, I wasn’t sure what would be the best option for my products. Melissa helped tremendously not only in finding the best option for my products, but also label material. They went above and beyond sending me samples of what my labels would look like and Brian spent a lot of valuable time helping me get my printer set up and working. I am grateful for TCS digital solutions and will send all my friends there.

March 25, 2024
Unprompted review
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so much for the feedback and the referrals Nathaniel! Please don't hesitate to reach out again.

Rated 5 out of 5 stars

Where is my ink? (Ink received)

There was an issue with my delivery, I commmucated, and TCS acted swiftly to solve my problem. Top notch customer service. Will do business with them again.

March 3, 2024
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Hi Lloyd, Thanks so much for working with us to get this resolved. Our apologies, again. Please let us know if there is anything else we can do for you.

Rated 5 out of 5 stars

Excellence and professionalism is what…

Excellence and professionalism is what you will find at TCS, (I found it myself) as they will go the extra mile to help, and guide you through the process, based on the product you choose or need. I purchased an Epson CW- C4000 ( a great label printer) for my Business and Melissa was extremely helpful with everything. I highly recommend TCS Digital Solutions! Thank you guys ⭐️⭐️⭐️⭐️⭐️

March 13, 2024
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so much for the feedback Alexandra. Hope you have a great day!

Rated 4 out of 5 stars

shipping

the only issue I have it shipping. I cant expedite shipping to get here any faster other then that great experience. Shipping is still pretty quick.

December 27, 2023
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks, Christian! In the future, if you need something expedited overnight please give us a call at 678.824.2304. We can often expedite things this way. Thanks, again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look