I needed just 5 wardrobe hanging rails costing £1 each, so I didn’t think I would be able to order of such a low value. I was wrong! Not only did the woman at their customer services give excellent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We recently organised a last-minute order of crates, and PHS were excellent. Paul and Jack, our delivery drivers, were professional, patient, and very helpful. They even delivered the crates all the w... See more
I have ordered and paid for packaging materials one week ahead of my customer moving day. On the pick up I was told that not all my materials are in stock. Wasted my time next day on the phone t... See more
Company replied
We are refurbishing our home. As ordinary punters we used PHS Teacrates to store our personal items. The team have been a real pleasure to deal with. From Shane in the warehouse to Monika and Ana i... See more
Company replied
Company details
Written by the company
Hassle free next day crate rental for home or office moves meeting the needs of any ad hoc, short term project where items need to be moved and stored.
phs Teacrate
Written by the company
- Fast Next Day Delivery
- Fast next day delivery as standard to anywhere in the UK.
- Same Day Delivery
- Emergency same day delivery available upon request.
- Multiple Nationwide Depots
- 6 Nationwide depots for customer pick up and drop off.
- Extendable Rental Times
- Ability to extend your rental period or arrange an early collection if required.
- Expert Customer Service
- Customer Service Team on hand Monday - Friday 8:30am - 5:00pm to answer queries and take orders.
phs Teacrate
Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Contact info
phs Teacrate, Unit 1A, Collett Way,, UB2 4SE, Southall, United Kingdom
- 0800 980 6996
- teacrateenquiries@phs.co.uk
- teacrate.co.uk
4.4
Excellent
462 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As usual great service.
September 11, 2019
Unprompted review
Reply from phs Teacrate
Dear Sylvia
Many thanks for taking the time to review us.
Kind Regards
Sara, phs Teacrate
Always very helpful and accomodating
Always very helpful and accomodating, absolute star!
September 11, 2019
Unprompted review
Reply from phs Teacrate
Dear Justin
Thanks for the review, we value our staff members and agree they are stars!
Kind Regards
Sara, phs Teacrate
Very helpful and quick!
I called Teacrate to find out how I go about getting my crates collected earlier than the original planned collection date. The assistant offered to arrange to do this for me - which was good and even better it was not a long drawn out process. It was all sorted in about 40 - 60 seconds - very good service!
September 11, 2019
Unprompted review
Reply from phs Teacrate
Dear CPRE
Great to hear we were able to help out, and in good time. Thanks for your review.
Kind Regards
Sara, phs Teacrate
Happy Happy Joy Joy
Last ditch phone call to organise 2 collections, all sorted for tomorrow so can sleep happily
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Carl
Hope you enjoyed your sleep, knowing we took care of everything for you :) Thank you for the review.
Kind Regards
Sara, phs Teacrate
Abbie is a great help to me she is just…
Abbie is a great help to me she is just fantastic!
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Amore
Thanks a bunch for the review. We appreciate your comments.
Kind Regards
Sara, phs Teacrate
Great response to my request
Great response to my request. Abbie was very helpful
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Kirsty
Thanks for the review Kirsty, we appreciate it.
Kind Regards
Sara, phs Teacrate
Highly recommend to removal busineses
Highly recommend to removal busineses ! I orderd boxes and crates best price thank u teacrate
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Chawan
Many thanks for leaving us a review and that you approve of the service!
Kind Regards
Sara, phs Teacrate
Excellent service as usual from the…
Excellent service as usual from the office to the delivery man. nothing too much trouble for any of them. First Rate service all round.
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Jean
Many thanks for leaving us a review.
Kind Regards
Sara, phs Teacrate
Top notch service from everyone at…
Top notch service from everyone at Teacrate!
Highly recommended!
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear youaremy1
Great to hear you received 'top notch' service, and thanks for the review.
Kind Regards
Sara, phs Teacrate
Great company
Great company! Great care for customers ! Thanks guys!
September 10, 2019
Unprompted review
Reply from phs Teacrate
Dear Galin
Thanks for leaving us a review. We appreciate it.
Kind Regards
Sara, phs Teacrate
Reply from phs Teacrate
Dear Nicola
Thanks for your review, we appreciate your comments.
Kind Regards
Sara, phs Teacrate
Thanks to Tony and Andy for delivering…
Thanks to Tony and Andy for delivering the crates efficiently and professionally to staff in Finance Department, Moyen House, Heriot-Watt University.
September 2, 2019
Unprompted review
Reply from phs Teacrate
Dear Jonathan
Many thanks for your review, we're grateful for your comments.
Kind Regards
Sara, phs Teacrate
Reply from phs Teacrate
Dear Lynne
Thanks for the review, we appreciate your comments.
Kind Regards
Sara, phs Teacrate
very helpful and reliable
August 29, 2019
Unprompted review
Reply from phs Teacrate
Dear Marsden
Thanks for the great review, we appreciate it!
Kind Regards
Sara, phs Teacrate
Always excellent.
August 29, 2019
Unprompted review
Reply from phs Teacrate
Dear Georgi
Thanks for the review!
Kind Regards
Sara, phs Teacrate
excellent & speedy service
August 29, 2019
Unprompted review
Reply from phs Teacrate
Dear Ray
Many thanks for taking the time to review us. We're glad you approve of the speedy service.
Kind Regards
Sara, phs Teacrate
Tony and Paul once again did a great…
Tony and Paul once again did a great job delivering crates and bringing sunshine to our warehouse!
Well done guys!
August 23, 2019
Unprompted review
Reply from phs Teacrate
Dear Giedrius
Great to hear everything went well! Many thanks for your comments.
Kind Regards
Sara, phs Teacrate
Excellent Service from Teacrate
Excellent Service from Teacrate, never any issue. Just received a large delivery from Livingston Depot and Andy is so efficient and always happy, nothing is an issue for him, great asset to your company, keep up the good work.
Caroline - Pickfords
August 23, 2019
Unprompted review
Reply from phs Teacrate
Dear Caroline
Many thanks for taking the time to review us. Your comments will be passed onto the team at Livingston!
Kind Regards
Sara, phs Teacrate
Professional and helpful
Professional and helpful. Provides an excellent service
August 21, 2019
Unprompted review
Reply from phs Teacrate
Dear Anthony
Many thanks for your lovely comments. Very much appreciated.
Kind Regards
Sara, phs Teacrate
Reply from phs Teacrate
Dear Danielle
Great to hear you approve of our services!
Kind Regards
Sara, phs Teacrate
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.