It is the first time I have ordered from this company and I was impressed. Delivery was quick, parcel was in good condition and the water feature was lovely. I haven't had it working yet but I'm sure... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Teamson UK Ltd
Written by the company
Contact info
Unit G, Stafford Park 12, TF3 3BJ, Telford, United Kingdom
- 01952916050
- support@teamson.co.uk
- teamson.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great job;;;;it is as shown on the…
great job;;;;it is as shown on the picture, fast delivery. It works well so far. I hope that the service after sales if needed is as good. MPoirier
No customer service
I’ve been waiting 3 weeks for my order with no updates. I’ve tried calling and sending emails without any response.
Poor design and manufacture
The lower cross piece was found to be damaged on arrival. Teamson dealt with this by sending a complete new unit. I put both of them together; however, the doors on neither met in the middle – a gap of 5 mm; the holes for the dowels were too big, so the ends of the cross pieces flexed. The lower cross piece at the front, which was not secured by a screw, kept twisting. Despite the pre-drilled holes for the hinges, the doors were not level and would not hang straight on one of the cabinets. The other was fine. Only the upper cross piece had a magnetic catch that allowed the doors to close evenly at the top. There was a gap between the left hand side back panel and the side and base of one cabinet, but fortunately, not the other.
The second unit I was sent now came in useful. By replacing the lower cross piece of the first with the upper cross piece of the second, and fitting the metal contacts from the second set of doors to the bottom of the first set, I could now close the doors evenly top and bottom. I filled the gap between the doors by gluing in a strip of painted wood. There were only two screw fixings for the finished cabinet and the screws supplied were not long enough. In my opinion, longer screws and four fixing points would have been more robust.
All in all, I found this to be an ill-conceived and ill-manufactured piece of furniture. Unless you manage to get hold of two of them and are prepared to spend some time on DIY, I would not recommend buying it.
Excellent service
Excellent service, prompt, well packaged delivery, exactly what we wanted and at a great price. What more could you ask for!
The parcels arrived however the boxes…
The parcels arrived however the boxes were wet through
They had not been wrapped in anything and were open in places
Fortunately the goods inside had not been damaged else otherwise I would have returned them
Not very good, all for the sake of wrapping them up
Good price and fast service
Would highly recommend Teamson
Would highly recommend Teamson, great prices, super fast delivery!! Well done, Thanks!
Lovely little corner cabinet
Ordered direct from Teamson, just a little corner cabinet. Was kept informed throughout the process and the cabinet was on my house within 48 hours of order. The cabinet went together with ease following the detailed instructions and the quality is very very good. I'm delighted, thank you teamwork I will return.
Never buying from here again
**We are giving 2 stars not 1 star because the customer service was helpful.**
We ordered two bathroom cabinets. In both cabinets, panel A arrived damaged. Customer service sent out replacements quickly. However, we received one panel A and one incorrect panel B. The panel A was damaged again. We contacted customer service. They sent out two whole new cabinets to replace them. Out of the two replacement cabinets, one of the panel As were damaged again. They sent out another panel A that wasn't damaged (finally). However, when building the cabinets, we realised they only sent us one pack of stickers (to put over the the screw holes). So technically, we still don't have everything we paid for, but we are fed up at the point. Never buying from this company again.
Where is my order !?
Placed order 30/8/25 still not received on 11/9/25 tried phoning no answer I gave up after 35mins even though I was told I was first in the queue, sent message to custom support heard back saying confirm order no. again . When placed order said delivery 3 to 5 days. Money been taken out of account but no goods . Very annoying. Please contact me TeamsonUK.
Items arrived quickly and well packed
Items arrived quickly and well packed. Reliable shop. Happy with the purchase! Thank you very much
par missing
had a problem, contacted customer service, all resolved quickly and efficiently
Great good quality dollhouse
Arrived in time and doll house size is great, sturdy and the wooden furniture is a great size too. Colours are also neutral and catchy. Daughter really loves it and plays for hours.
Had exactly what I was looking for and…
Had exactly what I was looking for and was delivered quickly. My dog loves it!
Very pleased!
Everything went smoothly and very pleased with my water feature. Looks and sounds delightful in my garden.
Lovely water feature
When I ordered my water feature I didn't realise it was a pre ordered and that I would have to wait so long for delivery. When it arrived it was well packed and in good order. When I got it working I was delighted the gentle stream of water very calming
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








