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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and how well they match descriptions, often highlighting items like fire pits and water features. Many people are delighted with the prompt delivery and the careful packaging of their orders, noting that items arrive in good condition and are easy to assemble. However, some customers experienced issues with their orders, such as damaged packaging or missing parts upon arrival. There were also instances where delivery took longer than expected, or items were not received at all. A few other people also felt that the assembly instructions for some products were unclear, leading to difficulties in putting items together.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are very pleased with their... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Quality

Consumers find quality to be positive. Many reviewers praise the very good quality and sturdiness of products... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report quick delivery, with orders arriving... See more

Based on these reviews

Rated 4 out of 5 stars

It is the first time I have ordered from this company and I was impressed. Delivery was quick, parcel was in good condition and the water feature was lovely. I haven't had it working yet but I'm sure... See more

Rated 5 out of 5 stars

The fire pit was exactly as described, it was a replacement for the one I have had for four years, perfect for the job, good quality and promptly delivered

Rated 5 out of 5 stars

Excellent service, prompt, well packaged delivery, exactly what we wanted and at a great price. What more could you ask for!

Rated 5 out of 5 stars

When I ordered my water feature I didn't realise it was a pre ordered and that I would have to wait so long for delivery. When it arrived it was well packed and in good order. When I got it working I... See more


Company details

  1. Furniture Manufacturer
  2. Children's Toys Store

About Teamson UK Ltd

Written by the company

ABOUT TEAMSON Welcome to Teamson! Online retailers of household goods, including the very best room décor, kids furniture/play kitchens and contemporary lighting.

Contact info

3.9

Great

TrustScore 4 out of 5

830 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor design and manufacture

The lower cross piece was found to be damaged on arrival. Teamson dealt with this by sending a complete new unit. I put both of them together; however, the doors on neither met in the middle – a gap of 5 mm; the holes for the dowels were too big, so the ends of the cross pieces flexed. The lower cross piece at the front, which was not secured by a screw, kept twisting. Despite the pre-drilled holes for the hinges, the doors were not level and would not hang straight on one of the cabinets. The other was fine. Only the upper cross piece had a magnetic catch that allowed the doors to close evenly at the top. There was a gap between the left hand side back panel and the side and base of one cabinet, but fortunately, not the other.

The second unit I was sent now came in useful. By replacing the lower cross piece of the first with the upper cross piece of the second, and fitting the metal contacts from the second set of doors to the bottom of the first set, I could now close the doors evenly top and bottom. I filled the gap between the doors by gluing in a strip of painted wood. There were only two screw fixings for the finished cabinet and the screws supplied were not long enough. In my opinion, longer screws and four fixing points would have been more robust.

All in all, I found this to be an ill-conceived and ill-manufactured piece of furniture. Unless you manage to get hold of two of them and are prepared to spend some time on DIY, I would not recommend buying it.

February 19, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, well packaged delivery, exactly what we wanted and at a great price. What more could you ask for!

December 31, 2025
Rated 1 out of 5 stars

The parcels arrived however the boxes…

The parcels arrived however the boxes were wet through
They had not been wrapped in anything and were open in places
Fortunately the goods inside had not been damaged else otherwise I would have returned them
Not very good, all for the sake of wrapping them up

December 2, 2025
Rated 5 out of 5 stars

Lovely little corner cabinet

Ordered direct from Teamson, just a little corner cabinet. Was kept informed throughout the process and the cabinet was on my house within 48 hours of order. The cabinet went together with ease following the detailed instructions and the quality is very very good. I'm delighted, thank you teamwork I will return.

October 30, 2025
Unprompted review
Rated 2 out of 5 stars

Never buying from here again

**We are giving 2 stars not 1 star because the customer service was helpful.**

We ordered two bathroom cabinets. In both cabinets, panel A arrived damaged. Customer service sent out replacements quickly. However, we received one panel A and one incorrect panel B. The panel A was damaged again. We contacted customer service. They sent out two whole new cabinets to replace them. Out of the two replacement cabinets, one of the panel As were damaged again. They sent out another panel A that wasn't damaged (finally). However, when building the cabinets, we realised they only sent us one pack of stickers (to put over the the screw holes). So technically, we still don't have everything we paid for, but we are fed up at the point. Never buying from this company again.

September 23, 2025
Rated 1 out of 5 stars

Where is my order !?

Placed order 30/8/25 still not received on 11/9/25 tried phoning no answer I gave up after 35mins even though I was told I was first in the queue, sent message to custom support heard back saying confirm order no. again . When placed order said delivery 3 to 5 days. Money been taken out of account but no goods . Very annoying. Please contact me TeamsonUK.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great good quality dollhouse

Arrived in time and doll house size is great, sturdy and the wooden furniture is a great size too. Colours are also neutral and catchy. Daughter really loves it and plays for hours.

August 4, 2025
Rated 5 out of 5 stars

Very pleased!

Everything went smoothly and very pleased with my water feature. Looks and sounds delightful in my garden.

July 24, 2025
Rated 5 out of 5 stars

Lovely water feature

When I ordered my water feature I didn't realise it was a pre ordered and that I would have to wait so long for delivery. When it arrived it was well packed and in good order. When I got it working I was delighted the gentle stream of water very calming

July 24, 2025

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