TeaTime Bookshop Reviews 

977
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the book subscriptions as excellent gift ideas, appreciating the surprise of new books and accompanying treats. Many highlight the high quality of the books, often in very good condition, along with enjoyable additional items like tea, coffee, and biscuits. Reviewers value the diverse book selections, discovering new authors and genres. However, some customers were not happy with automatic subscription renewals or found book selections occasionally mismatched their chosen genre. A few also noted issues with delivery, such as packages left without warning, damaged items, or delays, with some pre-loved books described as dirty or damaged.

What people talk about most

Product

Consumers find product to be positive, with many expressing delight over the book selections, often... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, with many expressing delight... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the high quality... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising fast and on-time deliveries,... See more

Order

Customers had ambiguous experiences with order, with some initially satisfied but later encountering issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great idea as gifts for those difficult people! Categories are varied but choose with care or you could end up with unsuitable quick airport buys. Can recommend the Politics,Sciences and Insights ca... See more

Rated 4 out of 5 stars

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive. The book was in very good condition and enjoyed the tea flavours and biscuits I received w... See more

Company replied

Rated 4 out of 5 stars

I received two orders, the first one wasn't my type of thing and I couldn't get into it. The second I'm enjoying. However I've cancelled my subscription because they've removed the preloved option. Wh... See more

Rated 5 out of 5 stars

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... See more


Company details

  1. Book Store
  2. Childrens Book Store
  3. Used Book Store

Written by the company

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(977)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great overall experience

Easy to order, once you have made your mind up about the amazing offers! I chose the mystery monthly offer. My delivery was quick and introduced me to a book I have not heard off. The extras were lovely too. Waiting to see what next month holds!

August 10, 2025
Unprompted review
Rated 3 out of 5 stars

Overall this was a great gift

Overall this was a great gift. I picked romcom as I know my Mum used to love Mills & Boon. I was a little shocked to hear that one of the books is a spicy book, after all she is nearly 81 years old!!! I think maybe an age group would be a good idea when choosing, although we did have a laugh about it!
I also had a major panic on when I received the delivery notification as 'left on porch' as my Mum was in hospital at the time!! A few panicked calls later (from Australia) to both the delivery company and the hospital, located the parcel and my sister picked it up and gave it to our Mum

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift idea for book lovers

The perfect gift idea for book lovers.

Bought the 3 month crime fiction subscription as a gift for a friend. Fab selection of books, along with a few little extras which were all well received. Would definitely buy again.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friend delighted with her birthday present

My friend was delighted with her birthday present. Having the option to choose preloved books means you can carry on the subscription for longer. The books are in excellent condition. Being able to send a hot drink and biscuit too is a bonus.

July 9, 2025
Unprompted review
Rated 2 out of 5 stars

Slow service

There was a problem with the website so it wouldn’t correctly add a gift message and prosecco to my order for a friend’s birthday. I managed to communicate with them via email but with a long lag time between messages. Finally I was told if I ordered they would add to my order, I immediately ordered and got back to them to tell them. My order was dispatched before they replied to say they had added it to the order. I was hopeful but not surprised when the gift turned up without the message or prosecco. I later found out a second box arrived with my friend a few days later with the prosecco and message. While I appreciate it was sent if I had been made aware it would not all arrive together I would not have ordered. I really hope the remaining months of my friend’s subscription go without a hitch.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

My perfect Sunday sorted

I received the rom com box and spent the Sunday basking in happiness with my tea,biscuit and book. The perfect combination!

The bookmark I received was also very pretty,but my book was so good that I didn't need to use the bookmark! I can't wait to receive my next box!

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

I am obsessed with the popular fiction box

I am obsessed with the popular fiction subscription box. I receive the two book version and always am.so excited to see what surprises await! Every month I receive two amazing books from the UK paperback bestsellers and I have always been delighted. It is so lovely to receive the biscuit treats and I chose tea as my drink so I get two teabags, alongside a bookmark and postcard gifts, which have lovely book quotes. I have tried so many subscriptions, but this is my favourite by far.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

School holiday set 8 - 11 year olds

I ordered the school holiday set for my 8 year old granddaughter. It was a lovely surprise for her when it arrived. I didn’t want to spoil the wrapping so I didn’t see all the books in it but she was very happy with it and immediately read one of the books and wrote about it in the journal .

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

A great book subscription service

A great book subscription service. I find it hard to pick a book and make the time to read. This does away with having to choose and feels like self care so I make the time to read so I can finish the book before the next book comes. The little extra bookmarks, postcards and snacks are really appreciated. Something I'll definitely continue to use.

July 14, 2025
Unprompted review
Rated 4 out of 5 stars

Alternative to a in-person book club, with books I would prefer to read

I was not having much luck with in-person book clubs, for which I would not ever really like the books that they chose but would go for the socialisation. So I ended up purchasing a six month subscription to the Vintage book box, but requested to be sent only the book, drinks and biscuits because the rest I would not use and it would be wasted. The Teatime Bookshop obliged of which I am grateful.

Happy to say so far I am impressed with what I have received. The book is quite interesting, perhaps something not that I would have initially chosen but within the vintage theme. The teas were very nice but I only liked one of them, the biscuits were delicious.

I am looking forward to seeing what next month's book box brings.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great books !

Love this company ! I read a lot and have not yet received a book I have already read which is amazing. Quality of books is great and love the bookmarks and treats that come with it. Highly recommend.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fun and affordable!<3

So fun! Books are such good quality, even when choosing second hand, and mostly hardback. Treats and postcards and bookmarks are varied and cute each month, and it has introduced me to books that I love that I never would have chosen for myself. So affordable compared to other options.

March 8, 2025
Unprompted review
Rated 4 out of 5 stars

Support small businesses

I have used this wonderful company twice now for gifts to send my friends. On both occasions, the recipients were very pleased to have had this special gift sent to them. However, on the last delivery, my friend was sent the second book of a set, so now needs to buy the first before she can read it. It was also not he book advertised on the website. Hence the 4 stars.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Have bought subscriptions twice as gifts and always well received. Great customer service as well.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great books

I really love getting a book from them, all wrapped up with some treats to go along with it.
And there are no spam or pushy emails wanting you to buy more.
When its time to treat myself these are who I turn to.

January 13, 2025
Unprompted review

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