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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing, often finding the best deals on the market for various products. The delivery service is frequently highlighted as exceptionally fast and reliable, with many consumers receiving their orders within a few days or even on the same day. People also appreciate the quality of the products, noting they arrive as described, well-packaged, and often genuine. The overall service is described as professional, friendly, and efficient, with some customers even receiving follow-up calls to ensure satisfaction. However, some customers also noted issues with refunds, with one individual reporting a significant discrepancy between the returned item's cost and the refunded amount. A few other people also felt that the packaging could be improved, and there were occasional reports of products arriving faulty or not being received, though some of these issues were attributed to carrier delays.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast delivery... See more

Product

Consumers find products to be positive, often praising the great value and excellent prices. Many reviewers... See more

Price

Users describe positive interactions with price. Customers consistently report finding products at really... See more

Service

Customers had positive experiences with service, consistently praising the quick, reliable, and friendly... See more

Order

Reviewers highlight positive aspects of order. Customers report that items arrived within the prescribed time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Xiaomi Ultra 15. The package was shipped within 2 business days to Israel, and I received the phone just 2 days later. Customer service exceeded my expectations by far. One very importa... See more

Rated 5 out of 5 stars

First contacted Tech Wizz via Ebay then on their website. Asked a couple of question which were answered within seconds!! Purchased product next day and the following day, it was delivered. Excellent... See more

Rated 5 out of 5 stars

Great price on my new phone, but what made Tech Wizz stand out was their customer service. They checked in with me outside of their opening hours, to make me aware of some potential issues with tracki... See more

Rated 5 out of 5 stars

I ordered a tablet and it was delivered within 2 days, much faster than expected! It arrived very well packed and in perfect condition. The overall experience was excellent. The next day, Tech Wizz... See more


Company details

  1. Electronics Store
  2. Computer Software Store

Written by the company

Thank you for choosing Tech Wizz as your go-to destination for all things tech. We look forward to serving you with the latest and greatest products in the industry. Shop with us today and experience the future of technology!


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

How Tech wizz done the extra mile

Brought Microsoft office professional on yesterday, Im not best IT whizard in the world, started to activate the product, I hit a problem , messaged Tech Wizz , within minutes l got phone call to help me from Jos
Jos worked with me to over 30 minutes , solve the problem , brilliant service, download the software , again l hit problem , message tech whizz , Jos to rescue again, Microsoft office works perfect, Wonderful service / assistance from this company

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Recently, I used tech wizzes Microsoft's installation service, and I couldn't be more satisfied! The entire process was seamless and stress-free. The customer service team was exceptionally knowledgeable, patient, and attentive, guiding me through each step with utmost professionalism. They addressed all my questions and concerns promptly, making sure I was comfortable before proceeding. My software is up and running perfectly, thanks to their meticulous attention to detail. Kudos to the team for their outstanding service! Highly recommend!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

There had been an accidental mix up with my order, but Tech Wizz was very quick to contact me to let me know of the situation. I was contacted by the CEO of the company who was very kind and explained with sincere apology what had happened. They were quick to rectify the issue and quickly sent me out a replacment order.

They seem like a very professional sort, and I believe what had happened was out of the ordinary for them, and they solved it with due care and by providing excellent customer service.

It would be a pleasure to do business with them again in future.

April 9, 2024
Unprompted review
Show reviews in all languages. (84 reviews)

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