Camera fine. Bracket useless. Fitted directly onto recumbent disability trike. After a dozen journeys the camera flew off never to be seen again.
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Early days with the HC-1 but a huge improvement in functionality and ease of use compared to GoPro. Simple to connect with phone Wi-Fi and the remote phone app function especially appreciated when rid... See more
Fast delivery which is always nice. I had no problem setting it up for motorcycle helmet use, and it's nice to get washers and bolts to replace the thumbscrews to make it less bulky. Use of the app wa... See more
Broke my techalogic holder but manager to buy a new one. Royal mail let themselves down by not doing next day delivery. Got the part and could not work out how to put it together but a quick email... See more
Company replied
Company details
Written by the company
We are Techalogic. We’re focused on bringing safety-related technology and innovations to the UK. Meaning “Logical Tech”, Our philosophy is to create tech products that just make sense.
Contact info
Holme Road Offices, Holme Road , PE7 3NA, Yaxley, United Kingdom
- 03302233108
- info@techalogic.co.uk
- techalogic.co.uk
4.3
Excellent
561 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Techalogic
Hi Lucie,
Thank you for your positive feedback! We're thrilled to hear that you found our delivery service quick and efficient. Providing timely service is a top priority for us, and we're glad to have met your expectations. We look forward to serving you again soon!
Kind regards,
Chelsea
Quick and easy to order
Quick and easy to order. Fast delivery. Friendly and helpful costumer service.
January 30, 2024
Reply from Techalogic
Hi Christina,
We're thrilled to hear that your ordering experience was quick and easy, and that you received your delivery promptly! Providing friendly and helpful customer service is essential to us, and we're delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us.
Kind regards,
Chelsea
Amazing service
Amazing service and helped me with a replacement camera lens right away.
January 29, 2024
Reply from Techalogic
Hi Matt,
We're delighted to hear that you had an amazing experience with our service and that we were able to promptly assist you with a replacement camera lens. Ensuring customer satisfaction is our top priority, and we're glad we could meet your needs efficiently. If you have any further questions or require assistance in the future, please don't hesitate to contact us. Thank you for your support.
Kind regards,
Chelsea
Reply from Techalogic
Hi,
We're thrilled to hear that you love our camera and that you've had a positive experience with our customer care team! Providing top-notch service is our priority, and we're glad we could assist you. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing our product!
Kind regards,
Chelsea
Disappointing
1st camera had a broken lens on arrival. Techalogic denied all responsibility but eventually offered a discount on a 2nd purchase which I reluctantly agreed to. 2nd camera is now 8 months old and the battery doesn't hold a charge at all
February 8, 2024
Unprompted review
Reply from Techalogic
Hi Kali,
We're truly sorry to hear about the challenges you've faced with both your initial camera's broken lens and the subsequent battery issue with your second purchase. It's concerning to learn that your experience with our customer service didn't meet your expectations initially.
We sincerely apologise for any inconvenience caused and understand your frustration. We always aim to provide high-quality products and exceptional service to our customers. Your feedback is invaluable, and we'll use it to improve our processes and better serve you and our future customers.
I believe that David is in communications with you and we're committed to resolving this matter promptly and to your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Kind regards,
Chelsea
DC-1 Helmet Camera
Have only just purchased the DC-1 so I am still 'playing' around with it - But my initial thoughts are it's a great camera for motorcycle use - Appears relatively easy to use and the quality looks to be great - Also have spoken to David at Techalogic on a couple of points (just needed some clarification) and he was great and really helpful which is a real 'bonus' - So initial thoughts - Appears to be a good buy with no regrets -
January 25, 2024
Reply from Techalogic
Hi Clive,
Thank you so much for taking the time to leave this kind review. Great to hear that you are impressed with your camera! We are always here to answer any future questions you may have.
Kind regards,
Chelsea
Good service quick and easy 👍
January 19, 2024
Reply from Techalogic
Hi Joseph,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
I had a few after sales issues with my…
I had a few after sales issues with my item. Everything was sorted no problem within 24hours. Very responsive email and communication is overall excellent.
January 29, 2024
Unprompted review
Reply from Techalogic
Hi Marisa,
Thank you for taking the time to leave this kind review. We pride ourselves on our aftercare service so this review means a lot to us!
Kind regards,
Chelsea
Great Camera and service
I have a HC1 camera that i use for horse riding. I'm really happy with it. It's light and unobtrusive and the picture quality is amazing.
After a couple of months the USB charging port started playing up and I got in contact with Techalogic. They dealt with the issue quickly and without fuss, replacing the camera. I can't recommend the camera and the service enough!
January 22, 2024
Unprompted review
Reply from Techalogic
Hi,
Hi Sian,
Thank you for taking the time to leave this kind review, it is very much appreciated! Glad we were able to help you with the issue you faced.
Kind regards,
Chelsea
Top notch
I can not recommend Techalogic enough, not only for the quality of their products but the after sales and support is second to none. I recently contacted them about a problem I was having with my camera and they were extremely helpful and resolved it for me.
If you are looking for a helmet camera then look no further, I have the DC-1 which has fantastic quality footage and having front and rear recording is worth it’s weight in gold if riding on the roads.
There are well known brands that cost considerably more and yet the quality isn’t as good.
January 4, 2024
Reply from Techalogic
Hi,
Thank you so much for taking the time to leave this kind review. It really does mean a lot to us! Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
Reply from Techalogic
Hi Leah,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase. Enjoy!
Kind regards,
Chelsea
Reply from Techalogic
Hi Claire,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase and the support videos available!
Kind regards,
Chelsea
bright pink New strap for…
Love the bright pink New strap for camera, old one had perished
January 2, 2024
Reply from Techalogic
Hi Caroline,
Thank you for taking the time to leave this kind review. We love the pink too. Enjoy!
Kind regards,
Chelsea
Reply from Techalogic
Hi Sian,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
Fantastic product and service
Fantastic product, service, Communication,
Helpfulness. Nothing not to like
December 22, 2023
Reply from Techalogic
Hi Sally,
Thank you so much for taking the time to leave this great review. It is so lovely to receive such kind words. Enjoy!
Kind regards,
Chelsea
I have bought the dc-1 for my 9 year…
I have bought the dc-1 for my 9 year old to wear while she goes out on adventures with her pony,first time we used it yesterday and wow this is amazing,it’s very lightweight and the quality of the photos and videos are amazing,very good price for what you get.
December 26, 2023
Unprompted review
Reply from Techalogic
Hi Kerry,
Wow thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase!
Kind regards,
Chelsea
Faultless experience
The process from placing the order through to delivery was smooth and efficient.
November 24, 2023
Reply from Techalogic
Hi Judith,
Thank you for your kind review.It is very much appreciated. Enjoy!
Kind regards,
Chelsea
Very good camera much better than a…
Very good camera much better than a gopro.battery life is excellent
October 30, 2023
Reply from Techalogic
Hi May,
Thank you so much for taking the time to leave this lovely review. Your feedback is very much appreciated and it is great to hear that you are enjoying your new camera!
Kind regards,
Chelsea
Reply from Techalogic
Hi Pete,
Thank you for taking the time to leave this review. Great to hear that your new camera is living up to your expectations! Enjoy.
Kind regards,
Chelsea
Very quick delivery and great products.
November 23, 2023
Reply from Techalogic
Hi Peter,
Thank you for your kind review, it is very much appreciated!
Kind regards,
Chelsea
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