TechInsurance Reviews 281

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my second business to need insurance with TechInsurance. They really are fantastic. I worked with Paola C who made numerous updates to my policies till the quotes were the best price coverin... See more

Rated 5 out of 5 stars

Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.

Rated 1 out of 5 stars

Too much work is required on my part to follow up and prod the agent into responding and providing quotes. I usually start the interaction 30 days before the insurance is up, and we inevitably g... See more

Company replied

Rated 5 out of 5 stars

Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more

Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Insurance Company
  6. Liability Insurance Company

Written by the company

TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Greedy and lazy

They did not actively search the market for a better deal than what they offered me. They just offered a renewal of the policy I already have and on top of it charged me a "management fee". I spent 10 minutes of my time and found a policy with half the deductible AND 20% less cost. Greed and laziness has set in here.

April 24, 2025
TechInsurance logo

Reply from TechInsurance

Hello Randy,

Thank you for sharing your thoughts with Insureon. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here regarding your policy renewal. Our offerings are dynamic and our model is made to support both our customers and carriers’ fluctuating needs, and we are always working to improve our process. We apologize for any frustration incurred during the policy renewal and the refund waiting period. We greatly appreciate your time and interest, and look forward to an opportunity to support you in the future.

Yours Sincerely,
The Insureon Team

Rated 4 out of 5 stars

Resolved

OK turns out to be fine. I was just confused at the difference between TechInsurance and the actual insurer. All is well. I have my policy.

April 23, 2025
TechInsurance logo

Reply from TechInsurance

Hello Ryan,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our customer care and approach is one of continuous improvement so as to better address any gaps in communications, such as what might have occurred here in the effort to secure your policy. We are glad to know you found your account manager responsive and helpful with this situation and that your questions have been resolved. Were you to have any future needs, please reach out to her direct line or email, as well as our client portal or the insurer's service center. We hope to continue to support you and your business needs in the future.

Yours sincerely,
The Insureon Team

Rated 5 out of 5 stars

Super responsive with changing requirements

I had a lot of back and forth with my client in terms of what kinds of insurance they required for my contract with them. Holly was quick to respond with each change and helped me navigate some types of insurance that I have not needed to carry before.

May 17, 2025
Rated 4 out of 5 stars

Great Rates, Great Service.

Rates are always reasonable, staff has always been knowledgeable. Deducted a star for a problem with the commission payment website this year.

For a small company or a sole proprietorship, TechTechInsurance offers the best coverage at the best price.

April 4, 2025
Rated 2 out of 5 stars

Unknown Value

I really don't know what value you provide anymore.

March 4, 2025
TechInsurance logo

Reply from TechInsurance

Hi Harjit,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our aim is to best support our customer’s business needs, and we are continuously improving our approach to address any gaps in communication, such as what might have occurred here. On review of your account, we gathered your current providers are the primary contacts for your recent renewal. However, were you to have any follow-up questions or ever in need of any policy changes, your account manager is at the ready to assist you. We appreciate your time and consideration and look forward to continuing to support you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 1 out of 5 stars

Tech Insurance USED TO BE a local Texas…

Tech Insurance USED TO BE a local Texas outfit, with real people you could easily talk to. Since then, they've been gobbled up by the behemoth Insureon, with resulting degrades in accessibility and service.

I used to get custom insurance documents from them directly, had my own assigned person there, and could easily reach them. No more. Now it's some hard-to-reach man in Chicago that couldn't even get an upgraded policy quote in 2 weeks!

And they gave him a cell phone with a Texas number just to fool people into thinking it's still a local outfit.
If I were shopping for insurance, I'd look elsewhere.

February 26, 2025
TechInsurance logo

Reply from TechInsurance

Hello Patrick,

Thank you for sharing your thoughts with TechInsurance and Insureon, your #1 agency for small business insurance. Though TechInsurance has been largely a digital marketplace, with Insureon launching in 2011, our focus has always been dedicated support to our customers and their business needs. On review of your account, we note your account manager had reached out to the carrier to fulfill the upgrade requested, but we understand how carrier wait periods and processes can affect your day and business. Were you to have any follow-up questions or ever in need of policy changes, your account manager is at the ready to assist you. We appreciate your time and consideration and look forward to continuing to support you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 2 out of 5 stars

Service is not good

Service is not good. Very late or no response

March 18, 2025
TechInsurance logo

Reply from TechInsurance

Hello Narasa,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for real-time support for our customers, we understand how possible wait periods can distract from your day and your business. Your account manager is dedicated to assist you, however, and has reached out to answer any final questions you may have. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 3 out of 5 stars

I only got one quote from TekInsurance

I only got one quote for business insurance through TechInsurance for the Hartford. TechInsurance did not give me a quote for the insurance I purchased from Hiscox. I contacted Hiscox directly, based on a referreral ( not TechInsurance ) and they told me that TechInsurance had contacted them, but I never received the Hiscox quote info from TechInsurance. I ended up just working directly with the agent from Hiscox and got the policy. So I really didn't purchase any insurance from TechInsurance, but somehow they got credit for my insurance purchase, when I actually did all the work getting a quote and buying it.

So I don't feel TekInsurance was that helpful with getting quotes and next time I'll probably just do the research and contact the insurance companies directly for quotes.

March 5, 2025
TechInsurance logo

Reply from TechInsurance

Hello Michael,

Thank you for sharing your thoughts with Insureon’s TechInsurance, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. Though we were not able to offer the best fit for your coverage request at this time, our offerings are dynamic and we continuously strengthen the responsiveness of our quoting process so as to be available for any future policy needs. We appreciate your interest and look forward to supporting you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 1 out of 5 stars

There's nothing "tech" about…

There's nothing "tech" about TechInsurance.
Website processing was broken. Most of the process is handled manually via emails.

March 3, 2025
TechInsurance logo

Reply from TechInsurance

Hello David,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We apologize for any miscommunication in our effort to secure you coverage and we have shared your comments with our Technology team to be considered for future service updates. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look