Customer service great, queries dealt with quickly and efficiently (and you can even ring to speak to them if need be), they're always friendly and helpful. Clothes are decent prices, they last w... See more
Company replied
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See what reviewers are saying
Was showing it had been delivered yet I received no notification so didn’t know. It was only when I went online to check status that I found out. The package had been put by bin in front garden, in... See more
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Ordered 5 items only 4 where delivered. Packaging riped and taped up in transit seems that item may have been pinched. Contacted technicals with full details and pictures and have been told it will ta... See more
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We have bought a few items from this brand both direct from their website and through other retailers. We love the style and choice of colours avaiable and find it well priced. Its a fav with our tee... See more
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Rang this morning with a query which…
Rang this morning with a query which was sorted quickly and without any fuss
November 8, 2023
Unprompted review
Reply from Technicalsbrand
Hi Catherine,
Than you for sharing your amazing 5 star Customer Service review.
We're delighted to read that we were able to work together to quickly resolve your enquiry.
Thank you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hi Daniel,
Thank you for taking the time out to share your positive 5 star product review.
We're delighted to read that you're happy with your latest Technicals purchase.
Thank you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals.
Technical tracksuit
Great price fast delivery really good selection of clothes. My only problem is I bought the technicals track suit for a Christmas present couldn’t find a customer service number to ring if it doesn’t fit would they still exchange as it would be 2 months after buying it
October 20, 2023
Reply from Technicalsbrand
Hello,
We hope you are keeping safe and well,
Thank you for taking the time out to share your recent Technicals shopping experience.
While we cannot facilitate exchanges, you can always place a new order via our website.
All unworn merchandise may be returned in its original package, along with the invoice, for up to 14 days from the date of purchase.
Please note that the return must be accompanied by a valid proof of purchase.
If you require any further assistance, please contact our dedicated Customer Service team on the following contact number - 01706 550 830 (Monday - Friday 8am - 5pm).
Thank you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals
The product is good but I am…
The product is good but I am disappointed that I should pay more taxes when it arrives in Ireland. I paid more taxes than the price of the product. A bitter experience that I do not want again.
October 13, 2023
Reply from Technicalsbrand
Good morning Bruno,
Thank you for sharing feedback on your shopping experience.
Since 1 January 2021, the United Kingdom is no longer part of the European Union. This now means that despite the tariff-free deal, customs duties will apply to many goods ordered from the UK including those from Technicals. Unfortunately, this is beyond our control and these duties vary.
To be able to calculate the customs duties to be paid when trading goods, three factors have to be taken into consideration:
· The value of the goods
· The customs tariff to be applied
· The origin of the goods
Products are also subject to the VAT applicable in your country of residence, which changes dependant on the location.
Shipping charges are also published on our website for you to see before placing an order - https://technicalsbrand.com/pages/shipping
Kind regards,
Team Technicals
Good quality clothing
Fast delivery, quality goods but I feel the waist sizing is inaccurate. Return window of goods not long enough should be 28 days from purchase.
Hence I would’ve returned the trousers as they are too tight.
October 2, 2023
Reply from Technicalsbrand
Good morning Carl,
Thank you for sharing feedback on your recent purchase.
We are pleased to know that you are happy with the delivery time and quality of items.
We do have a size guide published on our website to assist you further. We are also more than happy for you to send an email to info@technicalsbrand.co.uk for further support.
Kind regards,
Team Technicals
Fantastic and enjoyed blue light…
Fantastic and enjoyed blue light discount ! Super fast service and great quality clothes.
October 13, 2023
Reply from Technicalsbrand
Good morning Kay,
Thank you for taking your time out to leave a positive review.
It's great to hear you have been able to take advantage your blue light discount to purchase an order.
Thank you for shopping with us.
Kind regards,
Team Technicals
Reply from Technicalsbrand
Hi Jackie,
Thank you for rating our service with a positive 5 star review!
We're so pleased to read that you're pleased with the service that we offer here at Technicals.
Thank you again for your support.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hi Nathan,
Hope you're having a good week,
Thank you for your continued support, we're so proud to have you as member of the Technicals community.
Thank you again for shopping with Technicals.
Many thanks,
Team Technicals
Fantastic company the staff on the…
Fantastic company the staff on the phone are really helpful and the resolved my matter so quick it was a really good service I received
October 13, 2023
Unprompted review
Reply from Technicalsbrand
Hello James,
Hope you’ve had a good weekend,
Thank you for taking the time out to share your positive 5 star review.
We’re so pleased that we could work together to quickly resolve your case.
Thank you again for shopping with Technicals.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Good morning Maureen,
Thank you for rating us with a positive review.
We look forward to seeing you shop with us again in the near future.
Thank you again for shopping with Technicals.
Many thanks,
Team Technicals
Was delivered to wrong address poor…
Was delivered to wrong address poor customer service lost £120 parcel with no refund
October 3, 2023
Reply from Technicalsbrand
Good afternoon Mr James,
Thank you for taking the time out to share your recent Technicals shopping experience.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
We've taken a look into your account and we can see the address uploaded on your account matches the delivery address on the courier website.
Unfortunately once an order has been dispatched from our warehouse we are unable to amend shipping/tracking details.
If you require any further assistance, please don't hesitate to get in contact with the team here at Technicals.
Kind regards,
Team Technicals
Small sizes
October 2, 2023
Reply from Technicalsbrand
Good afternoon Sean,
Thank you for taking the time out to share your Product feedback.
Our sizing is published on our website. You can find this here:
https://technicalsbrand.com/pages/size-guide
Regrettably, we are unable to offer further sizing information on individual products as our garments come in different fits depending on the style.
Where items are intended to be fitted we make every effort to acknowledge this within our product descriptions and our website images are shot to reflect the garment style.
We hope you find this information is useful.
Thank you,
Team Technicals
Great quality clothes, poor delivery partner however.
Fit was great I knew before hand that some of the sizing was funny so if you know that you can’t go wrong, only problem I has was with the delivery service they send through one issue after the other maybe something to consider before ordering
September 14, 2023
Reply from Technicalsbrand
Hi Cole,
Hope you're keeping well,
Thank you for taking the time out to share your recent Technicals shopping experience.
We're pleased to read that you're happy with your latest purchase with us. We'll certainly share your feedback with the team here at Technicals.
Thank you again for your loyalty and for shopping with us.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hi Darren,
Thank you for the positive 5 star review!
We're so pleased to read that you're happy with your new Technicals order.
Thank you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hi Jason,
Hope you've had a great week,
Thank you for sharing your positive 5 star Product review with the Technicals community.
Hope you a great weekend!
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hi John,
Thank you for sharing your amazing 5 star Product review.
We're pleased to read that your happy with your latest purchase - Arch Woven Short (Black).
Thank you again for your continued support.
Many thanks,
Team Technicals
i made my order on 15/09/2023 and paid…
i made my order on 15/09/2023 and paid for a 3-5 day delivery and i’m still waiting on the 25/09/2023 without any reason why i have not had my order please explain
September 18, 2023
Reply from Technicalsbrand
Good afternoon David,
Hope you've had a great weekend,
Thank you for bringing this to our attention.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
We've taken a look into your case and we can see that one of our Customer Service Executives has updated your case notes regarding the missing parcel.
Please continue to monitor your emails over the next 24 hours regarding the final outcome.
Thank you again for your patience and cooperation.
Kind regards,
Team Technicals
All way's have a good day when shopping 🛍…
All way have a good day when shopping 🛍 here 😀 great clothing at great prices.
September 18, 2023
Reply from Technicalsbrand
Hi Brian,
Hope you're keeping safe and well,
Thank you for your amazing 5 star feedback.
We're so pleased to read that you've had a positive shopping experience with us.
Than you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals
Great customer service
Great customer service easy to deal with item delivered on time.. Top quality merchandise.. Highly recommended
September 18, 2023
Reply from Technicalsbrand
Good afternoon John,
Hope you've had a great weekend,
Thank you for rating our collection with an amazing 5 star review. We're also pleased to read that your happy with the service that we offer here at Technicals.
Thank you again for shopping with Technicals.
Regards,
Team Technicals
Brilliant quality
Brilliant quality. Bought for my son, he is very happy - Thankyou, I will definitely be buying from you again
September 4, 2023
Reply from Technicalsbrand
Hi Jules,
Hope you've had a good weekend,
Thank you for sharing your positive 5 star review!
We're so pleased to read that your son is happy with his new Technical outfit.
Thank you again for your support.
Many thanks,
Team Technicals
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