I went to TechStar in Jetland, Limerick. John was absolutely excellent. He gave a lot of time and really helped me. His customer service was fantastic. My query wasn't straightforward but he stuck... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I highly recommend TechStar. The guys are really great to deal with. Customer Service is 5*. They are both so kind, patient and helpful. What more is there to say. They sorted all the issues and... See more
Very bad experience. Left laptop with probably water damage, charged 65 eu for inspection, couldn't sort it in Limerick branch, sent to Galway branch, got a call, could you send us laptop charger. Tw... See more
I had an issue with a broken SIM tray on my brand-new iPhone 15 — just one day old. Vodafone advised me to return the phone for a replacement, which meant I would’ve been left without a working ph... See more
Company details
Information provided by various external sources
TechStar offers fast, efficient and reliable express repairs for Smartphones, Laptops, Tablets and Data Recovery. Offering a wide range of products from Smartphones & Laptops to Gaming accessories and software for your device. Galway- Castletroy- Limerick
Contact info
TechStar, V94 N6F6, Limerick city, Ireland
- 061467467
- webteam@techstar.ie
- techstar.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff
Very helpful staff. Keeping me informed on updates about shipping. Many thanks TechStar
Great friendly Service
Great friendly Service. Thanks to the Galway Team.
Very helpful / dealt with the PC issue…
Very helpful / dealt with the PC issue promptly / professionally
Brilliant service great value
Excellent customer service
5 weeks waiting to find out how long my screen repair might actually take
My Laptops been with Techstar Castletroy for 5 weeks for a screen repair. From the last time I called into them a few days ago I believe there's been some issue with sorting the part which I'd have been very understanding about if I wasn't given a different excuse and deadline everytime I speak to them. I was originally told the repair would take a week and if anything changed id be contacted. After the deadline passed I rang them again and was told it may take a few days. Since then I've been told different stories such as they have the part and it will only take another day and that the part is stuck in customs the following week and my laptop has been sent to a different store. As a student preparing for my final exams next week I couldn't think of a worse experience. If id known it would take this long there is no way I would have left my laptop with techstar as the lack of honesty I've received from their staff members has had a horrible impact on my college work. If there was some sort of indication a screen repair might take 5+ weeks to complete i would've assumed they'd feel the need to update their customers but for techstar they have no hassle lying to and delaying customers. Even if I have a simple issue in the future I will refrain from using techstar ever again
They were very efficient and quick in…
They were very efficient and quick in processing and delivering the order
Very happy with the repairs done on my…
Very happy with the repairs done on my device. They were also very understanding about me not picking it up within a few weeks. Would recommend 👍🏻👍🏻
Very Happy with the quality of work…
Very Happy with the quality of work carried out on my Computer.. These guys know their stuff.
Delighted with the quality of the…
Delighted with the quality of the product and service. Thank you.
Had my MacBook laptop replaced and I…
Had my MacBook laptop replaced and I couldn’t recommend a better crowd to do it for me very good to deal with
tp-link AV600 powerline wi-fi…
Ordered tp-link AV600 powerline wi-fi extender. Free and fast delivery (less than 48hrs), and item works perfectly out of the box.
Got my gaming pc built here for my son…
Got my gaming pc built here for my son absolutely pleasure to deal with and have everything done very quickly
Sent in my iPad because I could not…
Sent in my iPad because I could not charge it they had it for 6 weeks and kept telling me they were waiting for someone to fix it eventually I gave up and took it back but when I got it back the thumb bottom was changed to a cheaper button and my battery was changed as well very angry and disappointed
Excellent Customer Service at TechStar, efficient and effective
Damaged laptop screen required a review and replacement. Received comprehensive customer service from Jonathan (Store Mngr.) who explained in detail the assessment process and the expected return date. Within 30mins of delivering the laptop for free screen assessment, I received a 'phone call from Davor (excellent Repair Technician) who explained the damage, cost of repair and proposed date of collection. Within 24hrs., I received another 'phone call from Davor that my laptop was repaired, fully operational and ready for collection. Top laptop repair experience from TechStar, a very competent Company and one that I'm very happy to have found, sure to recommend to friends and to use if/when required in future. Thanks again to Davor and Jonathan.
Ordered the wrong phone case online
Ordered the wrong phone case online, got a collection arranged for the return and sent out a new one with no fuss. Really quick delivery both times.
The first case came in way too much packaging but the second one was reasonable, assume the first came from a supplier or something.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








