GetTech.com Reviews 423

Still waiting for my invoice. Neither me or the Platform i bought it on can reach the Seller gettech.

I can not recommend this seller.

Trade in service was great, got a good price for my old phone

professional company, service provided on time, at a low price. I sincerely recommend it.

very fast execution of order

Really great service and fast delivery, iPhone 12 looks like new!

Purchased my refurbished iPhone from them 18 months ago ,it’s still under guarantee but is glitching ,shutting didn’t etc ,many failed attempts to make contact ,phone rings out ,no reply to email I’ve had no success.Originally I purchased from them as they were based in Cork but now wish I hadn’t ,After doing some investigation they are still trading under other names & registered in Ireland but have left so many customers like me in limbo .so unprofessional & un business like ,any recourse?

Purchased two phones from Get Tech over the last few years. Had an issue with last phone which was still under guarantee. I did manage to make contact in July and returned the phone to them per their instructions. I have had no response from them since and of course cannot contact either by phone or email. Deplorable after sales service!!

The Phone I purchased from GetTech developed an issue, I've been trying to get in contact with them for a couple of months to get it fixed, no response what-so-ever and no help.
Customer service is non-existent with GetTech.

Tried to buy iPhone through Pigsback.com GetTech redeemed the voucher for 249.98 on 10/08/23 and I haven’t had a confirmation email or any contact from them. I have rang their Cork number 50 times and emailed through the Pigsback message service and still haven’t received a response on 04/09/23 They are useless and no customer service Will never shop here again and will encourage anyone I know to do likewise.

Fast delivery of an iPhone 11
Quality ordered at Refurbed was „very good“
Phone has some rough scratches on the display and loading device is Huwaei instead of apple

Description was correct, delivery in time!

The phone I ordered is great. No complaints at all.

The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the phone spending the night outside,
luckily my neighbour's bin was due to be put out the following morning so they found rhe package. Obviously this is an issue with the courier however the customer service team from GetTech still have not replied to me or my ambassador from refurbed.ie.

Anyway it all worked out ok

Another great refurbished phone delivered within a couple of days. My 4th product purchased from them

I got a reconditioned iPhone 11 and it’s like new and not had a problem since I got it.
I had slight problem with delivery but this was problems with a third party and the girl who worked there was most helpful.

Delighted with the phone and a great price

Very helpful staff. I had a minor issue and they were able to advise me promptly. Phone arrived next day after ordered. It is exactly as was described. I highly recommend this company.

The smartphone was not in the condition stated at the time of purchase (good instead of very good), unfortunately the corresponding partial repayment was very low. Otherwise fast delivery, device works perfectly

As I needed money to cover some expenses I decided to part with my iPhone. I sent it to that sad company, unfortunately. They send me an email saying :

Thank you for sending us your device.
For devices over €400, we require proof of purchase, as standard. If you could provide any proof you may have, it would be appreciated. (i.e Picture of physical or electronic receipt).
We appreciate in certain circumstances, you may not be able to provide this, If this is the case, please send us a proof of ID.

In the email saying we may not be able to provide the receipt and you can send proof of ID instead. If you try to reply to that email you get a reply back that the email doesn't exist.
I contacted them on WhatsApp and they said we want both proof of receipt and proof of ID. I told them I got the phone with a pay monthly some time ago and the mobile operators don't provide a receipt when it's 0 upfront cost only the contract mobile agreement. I sent them that and my passport photo. They rejected the documents and accused me that I may not have paid it off.

I'll check legal actions for defamation and also for breach of promise and for wasting my time at a time when I needed to pay off important expenses.
Don't waste your time with these single-cell organisms, go to swappie.