I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... See more
Company replied
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In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... See more
Company replied
The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... See more
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... See more
Company replied
Company details
Written by the company
GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.
Contact info
Unit 10 Crawford Business Park Bishop St, Cork, Ireland, T12VP71, Cork City, Ireland
- (021) 206 7791
- contact@gettech.com
- gettech.ie
Great support,helpful staff
Great support,helpful staff, efficient service and excellent produce.
July 2, 2023
A minor glitch was dealt with swiftly…
A minor glitch was dealt with swiftly and I got an upgrade as an apology. The phone really is ‘as new’ so I’m one very happy customer. Recommended without reservation!
June 26, 2023
Reply from GetTech.com
Hi there,
Thank you so much for your kind review.
We're glad to hear you were satisfied with the condition of the device and upgrade.
Do feel free to reach out to us should you need anything in the future, we'd be delighted to ensure your happiness is maintained. :)
All the best,
GetTech Team
AnPost delivered my phone that I sent…
AnPost delivered my phone that I sent down to the wrong place. They have advised that GetTech must get in contact to make a claim. GetTech refuse to answer my calls, texts or emails about this. I will be documenting the conversation for further action. Avoid !
July 3, 2023
Unprompted review
Reply from GetTech.com
Hi Pierce,
Thank you for your review and we are so sorry to hear this! We can see our Cusotmer Service Manager is currently handling your case with An Post and yourself. Please keep an eye on your inbox for further correspondance - rest assured we will do our utmost to have this rectified.
Kind regards,
GetTech Team.
Would come here again
The man in the store was so helpful. I was allowed use the device to check different settings, check the camera/mic, etc. the whole thing was seamless. I couldn’t recommend this place enough!! 10/10
June 6, 2023
Reply from GetTech.com
Hi Jerry,
Thank you for taking the time to leave your kind review. We're delighted you found our staff helpful and we hope to keep it up! :) Please don't hesitate to let us know if you need anything in the future, we're happy to help. :)
Take care,
GetTech Team.
Reliable company
I've bought OP9 and it looks like brand new. No single scratch.
Super fast delivery.
Recommending GetTech!
May 29, 2023
Reply from GetTech.com
Hi Michal,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with our service and product! It means a lot to the team here.
We hope to welcome you back again in the future - don't hesitate to reach out to us.
All the best,
GetTech Team
Quick service and extras
Quick service and extras like case and screen protector included.
You are a bit more expensive than other site but I have used you before and 2 year guarantee was a factor
May 25, 2023
Reply from GetTech.com
Hi Tom,
Thank you very much for taking the time to leave your review - we really appreciate the honest feedback. :)
We're very happy to hear you liked our servce and would come back to us for our two year guarantee, thank you. Whenever you wish, we'll be more than happy to welcome you back! Wishing you a lovely day. :)
Take care,
GetTech Team
Reply from GetTech.com
Hi Kayleigh,
Thank you so much for taking the time to write your review, we really appreciate it!
We are so happy to hear you were satisfied with our service. Feel free to reach out via phone, chat or e-mail anytime! Have a very nice day :)
Ordered and delivered by courier within…
Ordered and delivered by courier within days. So far iPhone working well and battery holding up. Early days still.
May 24, 2023
Reply from GetTech.com
Hi Bob,
Thanks for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
My iPhone cat."good" is nearly perfect!
My iPhone cat."good" is nearly perfect!
Refurb is very important today
Delivery within two days, also perfect.
May 23, 2023
Reply from GetTech.com
Hi Stefan,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Top Notch Experience
Very good service. I posted my unit from Dublin using the very good An Post returns service and the package was delivered to Get Tech the next day. Inspection was done quickly, and payment was made as promised. Highly recommended, will use them again for sure to sell used tech.
May 26, 2023
Unprompted review
Reply from GetTech.com
Hi Rob,
Thanks a million for your detailed review and kind words. We appreciate the feedback and it means a lot ot us that you had a positive experience! Please feel free to reach out again should you need anything in future. We're more than happy to help! :)
Take care,
GetTech Team.
Reply from GetTech.com
Hi there,
Thank you very much for taking the time to leave your kind words. We're happy to hear you feel there was good communication with your order. If you need anything form us again, please don't hesitate to reach out via phone, e-mail or chat, we're always happy to help! :)
Kind regards,
GetTech Team.
Reply from GetTech.com
Hi Andreas,
Thanks a million for taking the time to leave your lovely review. We're glad to hear you find our service fast and you're satisfied witht he quality. You're more than welcome to reach out to us via phone, email or chat if you need us again. We're happy to help! :)
Take care,
GetTech Team.
Quick delivery and quality phones
April 24, 2023
Reply from GetTech.com
Hi Owen,
Thank you so much for your review. We really appreciate it! We're delighted to hear you're happy with your device and the quality. If you need anything moving forward, you can reach out to us via chat, email or phonecall. Always happy to help. :)
Take care,
GetTech Team.
Great service
April 23, 2023
Reply from GetTech.com
Hi there,
Thank you for taking the time to leave your kind review. We're delighted to hear you're happy with our service. Please don't hesitate to let us knwo if you need anything moving forward, we're happy to help! :)
Kind regards,
GetTech Team.
Excellent Service and extremely quick…
Excellent Service and extremely quick payment.
April 26, 2023
Unprompted review
Reply from GetTech.com
Hi Jen,
Thank you very much for taking the time to leave your kind review. We are delighted to hear you found our service excellent! Please don't hesitate to get in touch again should you need anything, we're more than happy to help! :)
Take care,
GetTech Team.
Hassle free transaction 👌🏻
Didn’t have to do much to sell my phone just filled out the online form, had An Post collect it and got paid! Very simple process. I will definitely recommend and use again.
February 12, 2023
Unprompted review
Reply from GetTech.com
Hi Ant,
Thank you for taking the time to leave your review. We really appreciate our customer's feedback. We're happy to hear you found our Trade-In service simple. We would love to welcome you back again should you need anything. Please don't hesitate to get in touch! :)
All the best,
GetTech Team.
👍super...nice product
March 26, 2023
Reply from GetTech.com
Hi Rijnenberg,
Thank you for your review. We're so glad to hear you like the product and we appreciate you taking the time to let us know. Please don'thesitate to get in touch again if you need. :) Wishing you a rgeat day!
-GetTech Team.
Very happy with the service!
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who were very helpful. Based on the other reviews here, I wouldn’t think this kind of issue is a regular occurrence for GetTech. Overall, I’m very glad I chose them, especially with supporting a home-grown business which made delivery and the whole process pretty seamless. Looking forward to using GetTech again in the future and wishing them every success :)
March 31, 2023
Unprompted review
Reply from GetTech.com
Hi TJ,
Thank you very much for taking the time to leave your review - we really appreciate the honest feedback. :) Our apologies again about the delayed payment, we're glad we could quickly resolve it for you. It seldom happens indeed.
We're very happy to hear you liked our servce and would come back to us, thank you. Whenever you wish, we'll be more than happy to welcome you back! Wishing you a lovely day. :)
Take care,
GetTech Team
Sold faulty phone
AVOID - Bought a phone at great expense broken within weeks. Replaced by another faulty phone technicians unable to find problem but charged me €€for repair prior to issuing refund to me because reportedly phone ‘bent’ despite being in a case since day I received it and not dropped. Phone not kept in my pocket or repeatedly taken in and out of a case so I can only assume it somehow magically changed shape as the explanations offered to me make no sense in the context of how the phone was used in the few weeks I had it in my possession.
Reported ‘best’ offer was suggesting I keep the faulty phone - they literally couldn’t fix the original reason it was returned despite the phone cutting out on me repeatedly over days. But to sweeten the deal they informed me that if I took back the not fixed faulty phone as a bonus I would get to waive my rights to any further warranty!! Not sure how to square that circle. Surely if I had been sold a proper item in full working order then there would be no need to waive any warranty? Seems decidedly odd… but what would I know I am only a customer who bought a product in good faith but has been left out of pocket, time and patience. Terrible experience.
March 16, 2023
Unprompted review
Reply from GetTech.com
Hi Sally,
Thanks for taking the time to write your review. We are sorry to hear you feel this way. We'd be happy to shine some light on this.
You purchased your device in late 2022 and mentioned you experienced an issue with it. Although our technicians could not find a problem with the device we replaced the phone for you under warranty for ease of mind.
This month you brought the device back to us mentioning a similar issue to the first return. After running extensive tests we could not replicate this issue again on this device but we did find a fault with the NFC. Unfortunately we found the phone was bent - which explained the NFC issue. Please see photos here: https://ibb.co/FYLC5v2 & https://ibb.co/3R7r30W .
A bend in the device does qualify as physical damage and can happen from pressure applied to the device while in pockets or from putting it in/removing it from its case and other things like that where force can be applied. Our items go through several quality checks to ensure our devices are in their best shape going the the customer. Please see the photo here showing the device is not bent prior to shipment: https://ibb.co/rkZBQLs
To meet in the middle while being fair to everyone, we offered a refund minus the repair cost or else repair the device and give it back with no warranty moving forward. We have testing reports showing the device in full working order prior to shipment. Of course, issues can arise which is why we have our warranties in place. Sadly, this does not include physical or liquid damage or third party tampering.
We value our customers and we are terribly sorry we couldn't come to a better agreement here. Unfortunately, we must abide by our terms and we are sorry for the stress caused by this Sally.
We wish you all the best.
Kind regards,
GetTech Team.
Fair price
Sold my used Huawei to Get Tech as i had just bought a new phone. Got a very fair price and was impressed with the speed of the transaction.
March 9, 2023
Unprompted review
Reply from GetTech.com
Hi Bernard,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service and thanks for selling your device to us. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
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