Teddybeau Reviews 

71
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

A great variety shop and interior decoration, they offer all at one place. The items they got are unique, the design includes modern and retro design, you could be your own interior designer. They... See more

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Rated 5 out of 5 stars

The 'shop the look' section is great! Great inspiration under the Urban Chic option. The pendant lamp and light would make great additions to a newly revamped home/room. I know where I'll be searching... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. Ordered the curved dining table, it arrived with uneven wonky legs, sent a message and was sent out some replacement legs, they arrived with scratches all over w... See more

Rated 5 out of 5 stars

I ordered 2 x Shankar Shell Sunny Yellow Armchairs and they arrived in 7 days from the date of purchase which surprised me given the circumstances. They are so luxurious and worth every penny. Going t... See more

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3.6

Average

TrustScore 3.5 out of 5

71 reviews

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3.6

All reviews

(71)

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Rated 5 out of 5 stars

nice furniture and no problems being…

nice furniture and no problems being delivered. thank you

September 17, 2020
Unprompted review
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Reply from Teddybeau

Hi Tarot

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Great Customer Service & Really Nice…

Great Customer Service & Really Nice Furniture, Well made!

September 15, 2020
Unprompted review
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Reply from Teddybeau

Hi Daniel

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Home office chic

I do love Teddy Beau's range of home office furnishings. I have me eye on the desk and book case. With more of us working from home these days, this website offers plenty of choice.

September 13, 2020
Unprompted review
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Reply from Teddybeau

Hi Mijnou

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Very good buy

Hi, I bought a mirror with a makeup table and chair for my bedroom. I liked the one that comes with light in the mirror. At first it seemed expensive but I received a 10% discount at the end of the payment and the transport was free. It arrived well packaged and is the same as in the photo. I will surely buy more things.

September 11, 2020
Unprompted review
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Reply from Teddybeau

Hi Renata

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Beautiful pieces

This shop has something for everyone. The products are fantastic quality and very reasonable for how elegant they are. Will definitely be purchasing more in the future.

September 10, 2020
Unprompted review
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Reply from Teddybeau

Hi Chloe

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Something for everyone

Some amazing items on here, there really is something for everyone with all budgets catered for. Love the 'shop the look' section this is great! Will definitely use again.

September 9, 2020
Unprompted review
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Reply from Teddybeau

Hi Jessica

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Great products for Urban Chic look

The 'shop the look' section is great! Great inspiration under the Urban Chic option. The pendant lamp and light would make great additions to a newly revamped home/room. I know where I'll be searching when it's time to redecorate. Orders over £100 = free delivery too!

September 7, 2020
Unprompted review
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Reply from Teddybeau

Hi Meagan

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

The table lamp was good for the price…

The table lamp was good for the price and it works very well, very beautiful with my room decoration. The delivery was quick, having into account all this covid delays.

September 2, 2020
Unprompted review
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Reply from Teddybeau

Hi Regerio

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Some beautiful items at really reasonable price

Some beautiful items at really reasonable prices. Budgets to suit all.

September 1, 2020
Unprompted review
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Reply from Teddybeau

Hi Mrs P

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Great products

I've been looking for decor to furnish my new house, and have been just searching around. A friend recommended Teddybeau, I have been looking for a more urban look as well so I've really liked their "Urban Chic" collection. Overall, they have some great products!

August 31, 2020
Unprompted review
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Reply from Teddybeau

Hi Harry

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Seems to have good deals on furniture…

Seems to have good deals on furniture and good offers There furniture online is really nice hope it
Comes looking as nice fingers crossed love the designs

August 30, 2020
Unprompted review
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Reply from Teddybeau

Hi Hannah

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 5 out of 5 stars

Can only speak as I find and I I found…

Can only speak as I find and I I found nothing but an a amazing range of furnishings for my home!! From big such as beds and wardrobes to smaller items to decorate around the house. My mum loves the variety of different candle sticks/lanterns I’ve found for her.

August 29, 2020
Unprompted review
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Reply from Teddybeau

Hi KJB

Thank you for taking the time to leave us a review we do appreciate it.
It is always good to hear when our customers have such a great experience.

We look forward to you shopping with us again.

Enjoy your day.

Many Thanks
Michelle

Rated 1 out of 5 stars

HORRENDOUS

HORRENDOUS. Not a real shop, do not order from here!!!! Have stolen my money, no items!!!! No response via phone or email!!! JOKE!

July 27, 2020
Unprompted review
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Reply from Teddybeau

Hi Christi

Thank you for your message, our appologies in the delay in coming back to you.

Could you please provide me with your order details to allow us to look into this and ensure improvements are made in our service going forward.

Many Thanks
Michelle

Rated 1 out of 5 stars

AVOID or be disappointed.

DON’T ORDER FROM THIS COMPANY UNLESS YOU’RE PREPARED TO BE DISAPPOINTED.

Ordered on 10 May 20.

I anticipated in deliveries to be impacted due to COVID-19 I emailed them on 15 May 20 to see how much of a delay there would be with the delivery.

They replied on 16 May 20 They advised their order was due to arrive 25 May 20...this was the first time I realised they didn’t even have the item in stock themselves. The website did not mention this at all, it said the item was in stock.

I emailed AGAIN on 05 Jun 20 for in update as their order had supposedly arrived 11 days ago.

They replied on 06 Jun 20 using the standard COVID-19 excuse. They also stated the following: ‘As I type this email the hard working staff in the warehouse are conducting the necessary quality checks on the items to get them ready for dispatch.’

On 13 Jun 20 I emailed yet again as I hadn’t received a dispatch email.

On 15 Jun 20 they replied advising they hadn’t received it but, they were expecting a huge delivery on 24 Jun 20.

I emailed then on 02 & 03 Jul 20 with no response so escalated to PayPal. On 06 Jul 20 I received a response to advise they still hadn’t received the item and would refund me ASAP.

On the 14 Jun 20 I had to email them AGAIN as still no refund received. I do now finally have my refund more than 2 months after placing the order. I have no doubt if I hadn’t kept an eye on it and continued to chase they’d still have my money and I wouldn’t have my order. Don’t waste your time with them.

THIS COMPANY HAS TRIED TO DISPUTE MY REVIEW SAYING THEY DON’T THINK I’VE HAD A GENUINE EXPERIENCE WITH THEM. UNFORTUNATELY FOR THEM EVEN A YEAR ON I STILL HAVE THE PROOF AND THE EMAILS. NICE TRY, BETTER LUCK NEXT TIME.

July 16, 2020
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Reply from Teddybeau

Hi Kerry

Thank you for your message, our appologies in the delay in coming back to you.

Could you please provide me with your order details to allow us to look into this and ensure improvements are made in our service going forward.

Many Thanks
Michelle

Rated 1 out of 5 stars

Teddy Beau order

Orderd a mirror back in May around 6 weeks later and a few phone calls to Olivias which are a sister company of Teddy Beaus we received our product which has a slight defect in the glass & a part of the frame was broken off. I then phoned them time after time & eventually got through which then they were apologetic & said they would arrange a replacement. After watching the TNT company for now 2 weeks they have not collected but cancelled the return on this product. I left a voice call with Teddy Beau telling them this & my frustration & to contact me ASAP to discuss this 5 days ago & still nothing. I don't usually do this but they're customer service is disgusting & you should avoid them completely.

July 13, 2020
Unprompted review
Teddybeau logo

Reply from Teddybeau

Hi Andrew

Thank you for your message, our appologies in the delay in coming back to you.

Could you please provide me with your order details to allow us to look into this and ensure improvements are made in our service going forward.

Many Thanks
Michelle

Rated 1 out of 5 stars

AVOID AVOID AVOID

By far the worst company I have ever ordered from. I placed an order in April I still have not received my item or a response from the multiple emails I have sent them!

July 12, 2020
Unprompted review
Teddybeau logo

Reply from Teddybeau

Hi Jane

Thank you for your message, our appologies in the delay in coming back to you.

Could you please provide me with your order details to allow us to look into this and ensure improvements are made in our service going forward.

Many Thanks
Michelle

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. I waited 7 weeks for 2 bloody cushions, after chasing them numerous times with lies about them coming in the day before and how they’ll be sent out tomorrow...I don’t know how many ‘tomorrows’ I was given, finally they offered me a refund, which no company would openly offer; told that a refund would take 3-5 days...well that was 6 weeks ago and I’ve finally got a refund...BUT they haven’t refunded the £6.95 shipping costs. FUMING and disgusted.

July 3, 2020
Unprompted review
Rated 1 out of 5 stars

Worst company I’ve ever bought off

Worst company I’ve ever bought off. Ordered 4 small items that were in stock, weeks later still hadn’t received them. Was giving two different delivery dates and stupid excuses as to why they hadn’t been dispatched. Terrible customer service, read my messages on Instagram and completely ignored me. Emailed them asking for a refund no reply had to end up opening a claim with PayPal to get a refund. Stay clear off this company

June 30, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID this awful company

I ordered a chair from this company 2 weeks ago and have not received my item or advised when I will get it. Shocking customer service, no one replying to emails, social media or phone calls, and I am £189 out of pocket. Will be taking this complaint further with PayPal.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!!!!

PLEASE READ!
Please read reviews before purchasing from this website. I unfortunately didn’t, and am still waiting for my order to arrive or to be refunded 2 months down the line.
I’ve been lied to on 5 different occasions, kept being told we will deliver your item next week, was told that 4 times. Still waiting for my item to be delivered 2 months later. Recently been told my item I ordered isn’t even in the warehouse so wasn’t even in stock when I ordered it, but still took my money.
The customer service is TERRIBLE. Absolute nightmare trying to get hold of someone and get an update on your order. I thought maybe I was a one off but reading reviews on here and facebook says otherwise.

They’ve scammed hundreds of people.

I’m £60 out of pocket, please do not order from this website!!!

AVOID AVOID AVOID!!!

June 25, 2020
Unprompted review

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