The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... See more
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Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... See more
The app has stopped working just a black screen no answer from auto email, paid for a year subscription up too January 2027 looks like money down the drain
Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was... See more
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Company details
Written by the company
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contact info
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2.6
Poor
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No access to programmes
No access to any programmes since switching on at about 7am this morning. It was ok when I went to bed at around 11pm last night.
November 15, 2025
Unprompted review
Reply from Teeveeing
Hi there, thanks for letting us know. We experienced an unexpected issue with our CDN provider early this morning, which caused channels to be temporarily unavailable. The problem was fully resolved on Saturday, and service should now be back to normal.
If you’re still having trouble accessing any programmes, please try restarting the app or feel free to reach out, we’re here to help. Thank you for your patience!
Black screen and can't get in touch with them.
Not had a problem with teeveeing for a while until today got up to watch the BBC news and nothing, tried other channels nothing but a black screen, I tried contacting them but the usual something went wrong notice. Ironically the other day I was thinking about getting a yearly subscription seeing how it's been working fine but they have just blown it again.
November 15, 2025
Unprompted review
Reply from Teeveeing
Hi there, we’re really sorry for the inconvenience you experienced. We had an unexpected issue with our CDN provider earlier today, which caused channels to show a black screen and temporarily affected our support system. The problem has already been resolved as of Saturday, and everything should now be back to normal.
If you’re still seeing any issues, please try restarting the app or feel free to reach out again, we’re here to help and want to make sure your service is running smoothly.
Thank you for your patience, and we appreciate you hanging in there with us.
Satisfied with Teeveeing
I use TeeVeeing to watch TV from the UK and France. I have not had the buffering issues that others mention. I have the ex-Pat subscription. Customer service has always successfully helped me (these were membership, VPN or subscription issues). The ability to record shows from the EPG works without problems.
November 14, 2025
Unprompted review
Reply from Teeveeing
Hi there! Thanks for taking the time to update your review. We wanted to let you know that we experienced an unexpected issue with our CDN provider earlier today, which temporarily affected access to several TV channels, including those from the UK, France, and Germany.
The issue was fully resolved on Saturday, and services should now be working normally. If you’re still encountering any problems, please feel free to reach out. we’re always here to help.
We appreciate your patience and your continued support!
I recently had an issue with programs…
I recently had an issue with programs freezing. The support team were really helpful and eventually after buying and installing a new Amazon firestick the issue has been solved. Thanks again the support team especially Rich who kept on with helpful advice until the problem was solved.
July 1, 2025
Unprompted review
Reply from Teeveeing
Thank you so much for your kind review! We're really glad to hear that the issue has been resolved and that you're now enjoying your programs without interruptions. I’ll make sure to pass on your appreciation to Rich, he’ll be happy to know his support made a difference.
If you ever need help again, we’re always here for you!
CONTACTING CUSTOMER SERVİCE
Unable to contact Teeveeing. Emails sent yesterday to the email address I've always used are not being delivered.
The "Contact Us" box on the website is not working, neither is "Chat"
EDIT 23rd June. Teeveeing have sorted out my issues promptly with respect and in a pleasant manner. It's always good to give positive feedback and credit where it's due. So I have changed my rating to 5*
June 22, 2025
Unprompted review
Reply from Teeveeing
Thank you so much for your updated review and kind words! We're truly glad to hear that your issues were resolved promptly and respectfully. Positive feedback like yours means a lot to our team and helps us continue to improve.
If you ever need further assistance, feel free to reach out to us directly at support@teeveeing.com. We're always happy to help!
Can watch later
Great service! Lots of channels, good price. Can watch programmes afterwards, can record programmes too.
June 20, 2025
Unprompted review
Reply from Teeveeing
Thank you so much for the great review! We're thrilled to hear you're enjoying the service, the wide range of channels, and the features like program playback and recording.
If you ever have questions or need assistance, feel free to email us anytime at support@teeveeing.com. We're here to help!
I use teeveeing on a firestick
I use teeveeing on a firestick. It has been excellent until lately. Constantly loosing signal causing the program to freeze. Customer service has been very good but the problem hasn’t been solved. Going on for four days now. Even as I write this it has lost the signal four times. Not a happy customer at the moment.
June 18, 2025
Unprompted review
Reply from Teeveeing
Thank you for your feedback, and we’re very sorry for the inconvenience you've experienced.
At the time you encountered the issue, our CDN (Content Delivery Network) provider was experiencing technical problems on their end, which caused signal drops and freezing. We understand how frustrating this can be, especially when it affects your viewing experience.
If you're still experiencing the issue, please don’t hesitate to email us again at support@teeveeing.com. We’re here to help and will do our best to ensure everything gets back to normal for you as soon as possible.
Dear Mrs Angela Christine Scholes
Dear Mrs Angela Christine Scholes, DK,
I love to watch tv with teeveeing and have had just normal internet related issues but nothing so serious. My customer support is always a delite to contact them, because they are really helpful and had for everything the right explanation.
To your payment issue I will let you now, paypal is shit and I use since ages wise.com (former transferwise) and they are reliable and correct and is a pre paid debit cart which you can set up directly in your teeveeing account as payment methode. No risk and all works fine. Just try it i use it as my second payment methode everywhere.
Quick and easy to use. Will sort your error messages 👍👍👍😏😏😏
May 6, 2025
Unprompted review
Reply from Teeveeing
Thank you so much for your kind words and for sharing your positive experience with Teeveeing! We're happy to hear you're enjoying the service and that our support team has been helpful.
We also appreciate you offering advice to fellow users regarding payment options. While PayPal can work well for many, we understand that everyone has their preferences, and services like Wise.com can indeed be a reliable alternative.
Thanks again for your support and for helping others in the community—we're glad to have you with us! 🙌
Can no longer receive Teeveeing as they…
Can no longer receive Teeveeing as they no longer use PayPal for payments. My bank will not allow me to pay with my bankcard directly on their website neither will they let me pay via Apple. We have a company here that control card payments ( it is called Nets) they have to agree with payment site and if they detect anything untoward so payment is not allowed......Very unhappy....Danish tv is crap as is there Satelite tv!!!!
April 18, 2025
Unprompted review
Reply from Teeveeing
Thank you for sharing your concerns. We understand how important convenient payment options are and we’re sorry for the trouble you’re experiencing.
While we no longer accept PayPal, we do offer other payment methods you might find easier to use. If your bank restricts certain payments, please email us at support@teeveeing.com. We’d like to help you find a solution that works for you.
We appreciate your feedback and hope to improve your experience soon.
BRAVO TO THE TEAM AT TEEVEEING!
I am a long time subscriber to Teeveeing: i renewed my membership today, so it is an appropriate time to send out accolades. Bravo!! To Teeveeing for providing consistently good service to your subscribers. I highly recommend this service!
April 21, 2025
Unprompted review
Reply from Teeveeing
Thank you so much for your continued support and kind words! We're thrilled to hear you’re enjoying Teeveeing and appreciate your recommendation. It means a lot to us to have loyal subscribers like you. We’ll keep working hard to provide you with the best service!
Wrongly charged
Actually, I am quite pleased with Teeveeing and I am very pleased with the "Time Machine" function, which I use almost every day. Last year I subscribed to "Later", which was before Time Machine. I tried many times to cancel my "Later" subscription and nothing happens. I removed my credit card details, hoping that would work. When my subscription to Teeveeing expired I had to add my credit card and suddenly there is a transaction for 89.99 Euros for "Later".
I am now in contact with Visa to try and get a refund for this fraudulant behaviour.
March 15, 2025
Unprompted review
Reply from Teeveeing
Thank you for your feedback and for sharing your experience with the Time Machine feature — we’re glad you find it useful!
Regarding the “Later” subscription, we’re sorry for the confusion and frustration caused. Please know we take billing issues seriously and always aim to resolve them quickly.
If you haven’t already, please email us at support@teeveeing.com with your details so we can investigate the charge and assist you directly. We want to help sort this out as soon as possible.
Great service in general
I use teeveeing mainly to watch the BBC Europe news channel and also some Irish rte and virgin TV channels. In general service is great and works well. I find the casting to Chromecast confusing as it gives me multiple options and occasionally have had service not working but mainly this has been stable since the move from TV mucho (apart from outage in march others have noted in reviews). Recordings work very well and I would recommend this service.
April 9, 2025
Unprompted review
Reply from Teeveeing
Thank you for your detailed feedback and for recommending Teeveeing! We're glad to hear you enjoy the service and find the recordings reliable.
We understand that casting to Chromecast can sometimes be confusing with multiple options—your input is valuable, and we’ll keep working to improve that experience. Thanks again for your support!
Back to Buffering
Ugh! They had been doing so well after the nightmare switchover from TV Mucho. Unfortunately, for the last week or so, they've been buffering so badly again that most programmes are unwatchable.
March 16, 2025
Unprompted review
Reply from Teeveeing
Hi Tracy,
Thanks for your feedback. We’ve already responded to your email, but if you're still experiencing buffering issues, please don't hesitate to reach out to us again at support@teeveeing.com. We're committed to ensuring you have the best viewing experience possible and are happy to assist further.
I was thinking of joining them
I was thinking of joining them, but after reading these comments, I don't think I will now.
One of the worst things that really put me off, is the lack of contact method. Many companies don't let you talk (phone) to them at all. That's a no no for me.
I am looking for a good customer service most of all.
March 3, 2025
Unprompted review
Reply from Teeveeing
We appreciate your feedback and completely understand how important accessible customer service is. While we may not offer phone support, we are committed to providing fast and efficient assistance through our online support channels. Many of our customers have found our response times and service to be excellent, as seen in recent reviews. If you have any specific questions or concerns, we'd love the opportunity to address them and show you the level of service we strive to provide. Feel free to reach out—we're here to help!
Phew what a relief
Phew what a relief, my TeeVeeing in Italy was offline earlier this morning but, whatever the problem, it seems to have been solved now and I can continue viewing.
Since taking over from TVMucho I’ve found their service excellent so hope it’ll continue long into the future.
March 2, 2025
Unprompted review
Reply from Teeveeing
We're so glad to hear that everything is back to normal for you! We truly appreciate your support and kind words. Our goal is to continue providing excellent service, and we’re happy to have you with us. If you ever need assistance, don’t hesitate to reach out
Teeveeing was unaccessible on March 1
Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was back to normal today (Mar 2). I'm in the US. Relieved and hope it doesn't happen again! Wished the company would've let customers know what's happening though🙄
March 1, 2025
Unprompted review
Reply from Teeveeing
We appreciate your feedback and understand your frustration. We’re glad to hear that everything is back to normal for you now! We always strive to provide a seamless experience and will take your suggestion into account about keeping customers better informed during unexpected issues. Thank you for your patience and support—we truly appreciate it!
My view is that this is a great service…
My view is that this is a great service for those of us who want to watch UK tv while abroad. We use it mainly in Spain but our daughter has also used it while in Australia. There are occasional blips in the service for technical reasons but in my experience have always been quickly resolved as they were this morning when the ssl certificate expired.
March 2, 2025
Unprompted review
Reply from Teeveeing
Thank you for your kind words and for sharing your experience! We're glad to hear that you enjoy the service both in Spain and Australia. While occasional technical issues can happen, we always strive to resolve them as quickly as possible—just like we did this morning. We truly appreciate your support and loyalty
Just took 10£ from me today and no more…
Just took 10£ from me today and no more working!!!! No response from the company!
March 2, 2025
Unprompted review
Reply from Teeveeing
We sincerely apologize for the recent issue. Our service is fully operational now, so please try refreshing your device, clearing your cache, or restarting your connection. If you’re still experiencing any problems, please reach out to our support team, and we’ll be happy to assist you. We appreciate your patience and support!
I am having the same problem as others
I am having the same problem as others. Last night TeeVeeing was working perfectly and then this morning a black screen on all my devices. I have emailed support and received an email very quickly stating that they have updated my request. However they are only available Monday to Friday at normal business hours of 8.00 to 5.00.
I have given two stars as normally my service is flawless. I use the service in Spain.
March 2, 2025
Unprompted review
Reply from Teeveeing
We appreciate your feedback and sincerely apologize for the temporary issue. The black screen was due to an expired security certificate, which caused access problems for some users. This has now been fully resolved, and everything should be back to normal. We’re glad to hear that you usually have a flawless experience, and we truly value your support. If you’re still having trouble, please try clearing your cache or restarting your device, and feel free to reach out to our support team during business hours if needed. Thank you for your patience!
Today 2nd March 2005 I have no service…
Today 2nd March 2005 I have no service from Teeveeing at all. They are closed every weekend so no chance of getting it fixed
March 2, 2025
Unprompted review
Reply from Teeveeing
We sincerely apologize for the inconvenience. The issue was caused by an expired security certificate, which temporarily affected access to our service. However, this has now been fully resolved, and everything should be working fine again. Please try refreshing your browser, clearing your cache, or restarting your device. If you still have any issues, feel free to reach out to our support team. Thank you for your patience and support!
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