Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(362)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Cryotherapy

I had my second cryotherapy and I was treated with patience, respect and courtesy..The therapist was punctual, professional and treated me with care. I recommend Teifi Health as a very Professional service.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff, felt so welcomed and was made to feel at ease.
Didn’t feel I was in a surgery it felt more like an hotel reception.

I cannot praise Hayley enough for being so supportive, she was very competent and professional.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Liz was amazing and explained the process thoroughly, so I knew what to expect. Was greeted professionaly by all staff.

June 10, 2025
Rated 5 out of 5 stars

I had a fantastic consultation at…

I had a fantastic consultation at Iechyd Teifi today. The staff were incredibly welcoming, and the environment was calm, spotless, and had a real sense of quiet luxury. What truly made the experience special was being able to have my consultation through the medium of Welsh - it meant the world to me. Diolch o galon!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Treated like a person not a problem

A comfortable and welcoming environment with friendly, professional and grounded staff. The difference in time given opportunity to ask questions and explore solutions and delivery of information is exactly why I visited people treated as a person not a problem was refreshing and welcomed.

June 4, 2025
Rated 5 out of 5 stars

I'm extremely happy with the service…

I'm extremely happy with the service provided by Iechyd Teifi Health, the attentiveness of the staff and the overall care I received. Dr Howells took time to listen to and understand my concerns and was professional and reassuring.

June 9, 2025
Unprompted review

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