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Rated 1 out of 5 stars

The camera "HAYEAR" that i recently purchased from Teknistore it came out to be a counterfeit. I sent the picture with the camera at the manufacturer and they noticed that the usb port is black, when... See more

Rated 1 out of 5 stars

I bought a camera for my microscope, but is impossible to update the firmware due to the manufacture that has stoped the production of that cip. I asked for refunding so i can buy a better one, but th... See more

Company replied

Rated 1 out of 5 stars

The firmware for my device is only available online for customers inside China, but this seller is operating in Europe where customers cannot obtain the firmware. TekniStore support refuses to help me... See more

Company replied

Rated 1 out of 5 stars

Absolute con. Despite several requests for refund for item which was never received each request is responded to with a new (different) tracking number. Stay away from company. Wish I'd looked at re... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Teknistore was founded in 2013, specializing in foreign trade e-commerce. From there it developed into an online retailer for almost everything you need for living and entertaining. We have 2 offices, one in Hong Kong and one in Shenzhen. Teknistore's heart is in Shenzhen it is where all the Teknistore magic happens, there you will find our main office housing 500+ international employees from customer service to product managers. The whole team is committed to providing low price, high quality products and professional services to global customers.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

690 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Timely Service

Products came very timely and had no issues with buying, shipping or even returning if something wasnt right..Very respectable company and would do business with them again.

February 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Bought Xiaomi Mi Play Gold. The 4GB RAM model was out of stock. Teknistore offered me the 6 GB RAM model for €11 extra which I accepted. The phone arrived in UK within a week. Phone is absolutely gorgeous and works great.
I was impressed by the cheap price-only AliExpress was cheaper but they don't use Paypal like Teknistore.
Would def purchase from Teknistore again

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Trying Teknistore, a good experience

I had a very good experience after deciding to take a chance in ordering from "overseas" instead of just Amazon in USA. Website very clear instructions, follow up was accurate and timely, value of purchase and delivery cost was excellent. Customer service on questions and comments were quick and to the point. I will shop here again when I am looking for another similar product harder to get in USA.

January 27, 2019
Unprompted review
Rated 5 out of 5 stars

Good experience

My experience was really good, good quality products, easy to buy, the shipment in time. Thank you to customer service.

January 15, 2019
Unprompted review
Rated 4 out of 5 stars

I am very satisfied with the customer…

I am very satisfied with the customer service. I ordered microphone & amplifier from teknistore for kids. One of the microphone holder was broken and when I contacted with the customer service, they immetiately response my email and try to solve my issue and I got a partial refund immediately. Customer service is very good but I think logistics department should have been improved.

January 14, 2019
Unprompted review
Rated 1 out of 5 stars

Don't trust this seller!

I ordered a 21.50 US$ WESUNCO WS-869 Multifunction Wireless Bluetooth Tf Card Radio Headset from this seller but I received from them just a SUOYANA S-750 wired headset, that costs not more than 9 US$ in other stores. At my complaint sent trough PayPal they responded that they don't sell SUOYANA S-750 and that I am wrong. Probably, they meant to say I have hallucinations! And they don't proposed any reasonable compensation for this fraud, so I insisted that all my money to be returned (my mistake). PayPal informed me that this case has been decided in my favor and that I will need to ship the item back to the seller. But I don't trust this seller anymore and I can expect that they will found a way to not confirm the receipt of the item, so I will lose all my money togheter with the received wrong headset, which however works and can be used, even it is not wireless. So, my advice for other buyers in a similar situation is to request only a resonable compensation without returning the received item, if it can be used in some way. And don't trust this seller!

January 14, 2019
Unprompted review
Teknistore logo

Reply from Teknistore

Dear customer,
we are sure that we shipped the correct item. You say you received the wrong item but you never sent us email to check your problem and solve it.
We try explained that we don't sell in our site the "wrong" item you say that received then is not possible you got this item from us.

You decide opened paypal claim and immediatly we authorized you to send back the item for refund your money also if this is not our products but you decide to closed the claim and not ship back good, In this way, is not possible for us help you.

Thanks for your understanding

Teknistore Support Center

Rated 5 out of 5 stars

Very communicative and helpful Support.

Very communicative and helpful Support.
Had trouble with a wrong delivered phone, which can happen to every logistics department. However all my questions were answered and I was guided very well.
Some patience is requiered throughout long distance from Asia to Europe.
Michael

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

Recommended site

It is a very good seller. Communication with customer service is at high level, very fast answer.
I recommend this seller, shipping time in my country with priority shipping service around 10 days. Suggested.

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

Very recommended

I am very happy with the service and customer support. I had problemes that i was able to solve thanks to the support. I recommend this company to anyone.

January 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.My order arrived with a small delay (i guess because its Christmas time and posts have a lot of parcels to handle) but everything went great. I'll definitely buy again from this shop.

December 29, 2018
Unprompted review
Rated 5 out of 5 stars

exelent company

exelent company, fast comunication and delivery. definetly recomented to anyone. im fully satisfied with my purchase a year ago and i continue to be a customer . and i will in the future.

December 10, 2018
Unprompted review
Rated 1 out of 5 stars

The good was never delivered

The good was never delivered. Only after claiming PayPal and opening a support ticket (with mention PayPal) I got response by the seller, two mails before were ignored. The tracking of the package was interrupted or stuck at a place. They told me, they are trying to solve the problem, but after three weeks no sign that anything happens. No contact from the seller by himself.

Not sure, if I had got my money back without PayPal.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

For mi max 3 Chinese ROM

For mi max 3 Chinese ROM....Very quick delivery and original Xiaomi with 6GB ram...After I put google play all gets perfect after help of Teknistore services...I just paid 25 euro more for customs clearances and now enloy my Xiaomi with English language .... Congratulations to service team for the supported... Thanks

November 24, 2018
Unprompted review

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