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See what reviewers are saying

Rated 5 out of 5 stars

I have just bought a Bose soundbar from Tekzone. I was a bit wary because I'd never heard of them and their price was much lower than the traditional electrical online stores. However, given the go... See more

Company replied

Rated 5 out of 5 stars

They were extremely professional from beginning to end. Very knowledgable sales people helped me when I phoned for advice and not pushy in any way. I received my Oled TV very quickly after purchase an... See more

Company replied

Rated 3 out of 5 stars

The item's packaging itself was badly torn; I'm surprised that the controller seems (so far) without major flaws. Furthermore, I had no notice of any 'attempted delivery' and had to manually check the... See more

Rated 5 out of 5 stars

I had a mix up with my order, wrong colour sent, I returned it special next day delivery, didnt arrive but in transit, Jacob, consumer service sorted a replacement which I was so glad about. Great ser... See more

Company replied

Company details

  1. Electronics Store
  2. Binoculars Store
  3. Hi-fi shop
  4. Photo Shop
  5. TV store

Written by the company

Tekzone Sound & Vision is a consumer electronics retailer, and we love what we do. We are dedicated to offering the best products, and the highest quality brands, and are proud to offer them at the best prices. Throughout our 50 years of business, we have been committed to offering our customers the best possible service and we hope you will order your next tech product from us. As a company, we have concessions within Selfridges in London and in another prestigious department store in Knightsbridge, both since 1989. We also operated Walton Cameras, a once-thriving photographic and printing shop that had served the local community in Walton-on-Thames for many years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Having a horrible experience

Having a horrible experience, ordered something from amazon, and TEKZONE sound +vision, sent a way lesser value item , now I've got a headache of printing my own return labels, the AI on amazon just sends you round and round , "they sent it," "no they sent it ", worst shopping experience of my life , hopefully be over soon , and get a full refund for the actual item was trying to buy

January 18, 2026
Unprompted review
Rated 3 out of 5 stars

The item's packaging itself was badly…

The item's packaging itself was badly torn; I'm surprised that the controller seems (so far) without major flaws. Furthermore, I had no notice of any 'attempted delivery' and had to manually check the tracking link sent by Parcelforce to find there was no note left. I don't put the blame on Tekzone for this part of it but I want to flag it in case there is something to be done to prevent that in future, and let it be known that my item's box was badly torn.

January 28, 2025
Rated 5 out of 5 stars

Excellent Experience

Ordered a pair of Leica 8x20 BCA and I’m more than happy with both the product and level of service I received from Tekzone. Thank you.

January 26, 2025
Rated 5 out of 5 stars

Absolutely Brilliant this company…

Absolutely Brilliant this company should be a leader on the tech market! I Absolutely love it and i totally recommend it.

December 23, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Dan. We hope you enjoy your new item.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, it arrived the next day. Amazing service especially at Christmas, Thank you so much

December 17, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Julie! We're thrilled to hear that your order arrived quickly. We hope you enjoy your new item.

Rated 5 out of 5 stars

All was easy

All was easy, ordered, processed and delivered,you did good job thank you

December 8, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave a review, Eduardo. We appreciate it and are delighted to hear that you are happy with the service provided. We hope you enjoy your new purchase.

Rated 5 out of 5 stars

Quick delivery as promised

Quick delivery as promised . Fantastic offer and amazing product purchased . Very happy.

December 6, 2024
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Reply from Tekzone

Thank you for taking the time to leave a review, J. We hope to see you back on the website soon. Enjoy your new purchase.

Rated 5 out of 5 stars

very easy to order delivery was super…

very easy to order delivery was super quick and everything was exactly as expected in good condition. would absolutely use them again.

December 3, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, H. Wonderful to hear that you had a lovely experience. We hope to see you back on the website soon.

Rated 5 out of 5 stars

Exceptional service arrived early no…

Exceptional service arrived early no hassle

December 3, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave a review, Keith. We appreciate it and are delighted to hear that you are happy with the service provided. We hope you enjoy your new purchase.

Rated 5 out of 5 stars

Not used the product yet

Not used the product yet, however, the website, ordering, payment and delivery went very well 👌

December 1, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Jackie. We're delighted to hear that you received your order promptly and are happy with the service provided. We hope to see you on the back on the website again soon.

Rated 5 out of 5 stars

Kept me updated

Kept me updated, highly recommend. Got so much more then I was expecting. Thank you

December 4, 2024
Unprompted review
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Mantas. We hope to see you on the back on the website again soon.

Rated 5 out of 5 stars

Very good company

Very good company, delivery was really quick

November 27, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Peter. We are pleased your order was delivered quickly. We hope to see you on the back on the website again soon.

Rated 5 out of 5 stars

Bose headphones

Brilliant service, fast delivery. I was a bit worried about ordering from a company I hadn't heard of before. I really wanted the earphones in a certain colour & couldn't get them for such a good price anywhere else so I took a chance. Really pleased with them.

November 23, 2024
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Moira. We're delighted to hear that you are happy with the service provided. We hope to see you on Tekzone.co.uk again in the future. Enjoy your new headphones!

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