Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more
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Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more
Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more
Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more
Company details
Written by the company
TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au
Contact info
199 FITZROY STREET, ST KILDA, 3182, Melbourne, Australia
- 1300 835 324
- social.media@telechoice.com.au
- telechoice.com.au
1.4
Bad
192 reviews
Hasn’t replied to negative reviews
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Extra data
Thank you for my great plan, I am just disappointed that Telechoice does not have coverage in the mining areas as I work on the mine. I don't want to give up my fantastic plan with Telechoice. Please cover more area.
June 30, 2021
Unprompted review
All is good with Telechoice
Telechoice is the best, I can make oversea with out any problem. Keep the good work up.
June 30, 2021
Unprompted review
Good job I’m happy
June 30, 2021
Unprompted review
Bring the price down
June 30, 2021
Unprompted review
I was pleasantly surprised when I read…
I was pleasantly surprised when I read a text message from Telechoice that my data allowance was increased free of charge.
This has happened several times in the past. Also did I get an allowance for free phone calls to overseas.
For a honest slogan I would put :
"No one of the big advertising phone companies beats Telechoice on the long run.
June 30, 2021
Unprompted review
Long term good service …
My wife and I have both been with Telechoice for some years now and ca only say we’ve had good service from the people we have dealt with and Telechoice has provided good phone reception the whole time.
June 30, 2021
Unprompted review
Excellent service, best provide
Excellent service,
Very friendly staff happy to help.
I am very satisfied customer. I recommend.
Thank you
June 30, 2021
Unprompted review
I have nothing but good experiences…
I have nothing but good experiences with telechoice in our small town I have recommended and recruited at least six people to the company. When I go camping no matter how far away from home if the other phones get reception so do I. With out a doubt I am happy with your service. Hoping for wireless broadband
June 30, 2021
Unprompted review
Excellent
I'm very happy with the service you provided and I'm very happy and I'm telling all of my friends about it
June 30, 2021
Unprompted review
Good network and flexible plans
June 30, 2021
Unprompted review
I have had no issues with Tele Choice
I have had no issues with Tele Choice
No excess data and now have increased my usage with no extra cost
June 30, 2021
Unprompted review
Great coverage and inclusions at a…
Great coverage and inclusions at a great price
June 30, 2021
Unprompted review
Felt tired and musl painful and sour…
Felt tired and musl painful and sour for two days
June 30, 2021
Unprompted review
Appreciated the extra 8GB for free.
June 30, 2021
Unprompted review
Is It Really on the Telstra Network?
I was a bit disappointed when I was in Western NSW and my Telstra Broadband device could work but the Telechoice couldn’t, even that Telechoice purports to use the Telstra network.
June 30, 2021
Unprompted review
I have never had an issue with the…
I have never had an issue with the service provided to me by TELECHOICE. I have also never had any issue when it comes to bills and if I have any questions about anything, I’ve always easily been able to get help. As I have now been a customer for a while, I have been rewarded with extra data! By far the best phone service provider I have ever been with! Even the direct debit setup was super smooth and simple!
June 30, 2021
Unprompted review
Very slow and bad not fast enough
June 30, 2021
Unprompted review
Reply from TeleChoice
Hi Dylan,
We are sad to see your rating and would love to make your experience a better one. Please contact us on social.media@telechoice.com.au so we can understand what your concerns are. We look forward to hearing from you. - TeleChoice Team
Because u all very helpful and politely
June 29, 2021
Unprompted review
I have been with Telechoice for many…
I have been with Telechoice for many years and have been very happy and have referred many people. Great service and cheap rates.
June 29, 2021
Unprompted review
Data Upgrade
I am happy to receive a data upgrade for no extra cost. Telechoice have been consistent with my idea of good customer service. I recommend them.
June 28, 2021
Unprompted review
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