TelefoonDiscounter.nl 

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Rated 1 out of 5 stars

I ordered the iPhone 8 in December. The device was sent via PostNL and via the Track and Trace code I can see that this device has been returned to the sender (Refurb in Breda). PhoneDiscounter stops... See more

Rated 1 out of 5 stars

Mandater togive 1. Order cancelled the same day 1h after ordering mail send with proof and cancellation request. Nothing else than automatic reply don’t trust them go to irepairshop the same problem w... See more

Rated 1 out of 5 stars

Telefoondiscounter is a scam. I ordered and paid for a new Iphone. Iphone stopped working after 1 day. Returned the phone same week and requested a refund. After 5 weeks still no refund, Telefoondisc... See more

Rated 5 out of 5 stars

i ordered a reconditioned iphone Xs plus, excellent price. it arrived few days later , conditions were perfect , just a litte scratch on 2 corners , the rest AS NEW. it came with earphones and a char... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

TelefoonDiscounter.nl levert refurbished iPhones in de hele Benelux. Indien de refurbished iPhone op voorraad is en u bestelt voor 23:59 dan heeft u de bestelling de volgende dag in huis. Alle refurbished iPhones worden volledig gecontroleerd en voorzien van nieuwe hardware. Refurbished iPhones van TelefoonDiscounter zijn dus zo goed als nieuw, maar dan tegen een scherpe prijs. U ontvangt ook 2 jaar garantie en 14 dagen retourrecht. Kijk voor het volledige aanbod refurbished iPhones op TelefoonDiscounter.nl of bel voor meer informatie met 085-3031492.


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Rated 1 out of 5 stars

I ordered the iPhone 8 in December

I ordered the iPhone 8 in December. The device was sent via PostNL and via the Track and Trace code I can see that this device has been returned to the sender (Refurb in Breda).
PhoneDiscounter stops responding to my message and the phone does not answer. I called the sender (Refurb) and hey told me to contact Telephone Discounter.

March 16, 2022
Unprompted review
Rated 1 out of 5 stars

DON'T BUY HERE!!!

Ordered an Iphone in January. Paid, but didnot receive anything. They don't answer to e-mails and don't pick up their phone. DO NOT BUY ANYTHING FROM THEM!

March 7, 2022
Unprompted review
Rated 1 out of 5 stars

scammed

iPhone ordered and paid early January. to date nothing received, also no track and trace number.
I don't get any response to the latest emails. scandalous
complaint filed with the police.
This is theft

February 20, 2022
Unprompted review
Rated 1 out of 5 stars

This is not a legitimate company!!!! WARNING

This is not a legitimate company. They make claims they do not uphold!!! I wish I knew this before I ordered a new iPhone to replace my broken iPhone which I needed in a hurry. It clearly stated on their website that it would be with me the next day and a no-quibble return policy if not completely satisfied.. It was an emergency so I took the risk instead of going to my phone provider... it arrived a week later, a really awful phone with a screen saver that had gone yellow and really in poor condition. So after many emails and very few replies, I sent the phone back to them.. so now I have no phone and no money,, they owe me 242 euros!!! Horrible that they are on FACEBOOK as traders!!!

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Do not deliver what they promise

Bought an Iphone back in December but it only arrived in January. Phone was "Lightly used" and not "as new" as what we ordered/payed for.
No earphones nor audio jack in the package.
Battery was only 84%.
They never reply to email.

January 29, 2022
Rated 1 out of 5 stars

Telefoondiscounter is a scam, it’s a scam to take your money. DO NOT BUY FROM TELEFOONDISCOUNTER.

Telefoondiscounter is a scam. I ordered and paid for a new Iphone. Iphone stopped working after 1 day. Returned the phone same week and requested a refund. After 5 weeks still no refund, Telefoondiscounter stopped reacting on any email, the listed phonenumber is not working and disconnects automatically, chat function is de-activated. There is no way to reach them. They clearly try to steel your money by stopping all communications with customers, once you have paid. DO NOT BUY FROM THIS COMPANY.

January 20, 2022
Rated 1 out of 5 stars

Bad service

I bought a iPhone XS and they said that it would be delivered within 2-5 workdays. After almost a month and a lot of emails they still didn't send the phone so I bought the phone on a different website. I cancelled the order at the end of November and I still haven't gotten my money back. I emailed them about it but there is no response and they don't answer there phone. So I am very unhappy with the service and the company!

January 3, 2022
Rated 1 out of 5 stars

Be careful of the quality of…

Be careful of the quality of refurbished phone from this company and note there is poor post sale service….

I bought iPhone 8 in Jan 2021. The battery is now always 0 % and can’t be charged… I tried to figure out how to request Warrenty service, but it is lots of efforts/time consuming…… I will rather pay other shops to repair the phone …

November 29, 2021
Unprompted review
Rated 1 out of 5 stars

Super slow

I ordered a 256GB iphone X from this website. After 2 months they delivered a wrong one and I had to return it to the company and I paid for it myself. Now I am waiting for the right one to be sent but no reply to emails and no answer to calls. Disaster. It has been 3 months and I have not received my phone. Do not buy from this company.

November 23, 2021
Rated 1 out of 5 stars

Avoid buying from this Web Shop

Update: after involving a collection agency I managed to receive the refund. A month after canceling the order.

---------------

Ordered IPhone Xs on October 16th. They could not deliver the phone in time so I requested cancelation and a refund. Now November 2nd and still no refund. Support service is an awful experience. Always 4th in row and waiting forever. Email not answered in time. Requesting callback not being followed up. Will soon involve counceling to enforce refund. Really bad experience.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

worst service ever!

please don't buy here. i bought an i phone xs in new condition at the beginning of september. the device should have arrived within 5 days. but it didn't! after several attempts to reach the company by phone i gave up. i cancelled the order via email. they confirmed to me that the order is now cancelled and i will get the money back. i never got the money.... weeks later suddenly a package arrives with my phone. i wanted to return the device immediately, but since i lost all trust that this company will ever give me money back i now take the risk and am using the device. so far it seems to be in good condition, i am using it since one week.... battery is ok, screen sometimes freezes.... Please save yourself this drama and buy somewhere else!

October 8, 2021
Unprompted review
Rated 1 out of 5 stars

Received a broken phone (twice)

Ordered an Iphone 10. Was broken when I received it. Had to return it and pay for shipping. They promised to refund the shipping money but didn't. Had to wait a month for a new one because they did not have one in stock. The new one arrived... also not working correctly. Emailed with the problem and their answer was to send it back again (and pay for shipping again). When I asked about the refund of previous phone I had to send back there was no reply. 👎︁

June 3, 2021
Rated 5 out of 5 stars

Supper snelle levering!

Super snelle levering!

April 8, 2021
Unprompted review
TelefoonDiscounter.nl logo

Reply from TelefoonDiscounter.nl

Beste Faye,

Fijn om te horen dat u tevreden bent over de snelle levering.

Bedankt voor uw reactie en vertrouwen in ons,

Review Team TD

Rated 1 out of 5 stars

Repairs take forever!

The repair time for my iPhone 7 went from 10 days to 5 weeks. The company has lost control over the repair company that it uses. They have no actual idea how long a repair will take or when you will get your phone back. I was three times given the wrong information after waiting usually more than 25min on hold. One time over an hour and another it dropped it.

Might be good a fulfilling orders - but not follow up service.

March 25, 2021
Rated 4 out of 5 stars

iPhone X

I recently bought a refurbished iPhone X (in November) and thusfar I really enjoy it! The battery is unfortunately at 86% and thus not too great, but I can live with it. The service was great, although it would have been convenient to know which date it was coming. Overall a great experience and definitely a recommendation!

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service, despite all the challenges of COVID 19. Telephone was exactly as expected and even though used, looks very good (almost new!)

January 21, 2021
Unprompted review
TelefoonDiscounter.nl logo

Reply from TelefoonDiscounter.nl

Hi Mark,

Great to hear that you are satisfied, let's keep it that way!

Thank you for your response and confidence in us,

Review Team TD

Rated 5 out of 5 stars

Excellent reconditioned iphone Xs plus

i ordered a reconditioned iphone Xs plus, excellent price. it arrived few days later , conditions were perfect , just a litte scratch on 2 corners , the rest AS NEW.
it came with earphones and a charger, they are not original apple but they do the job pretty well

December 26, 2020
Unprompted review
Rated 5 out of 5 stars

iphone 7

I have bought iphone 7. The condition of device is really good as expected. Good experience and enjoyed it!

November 20, 2020
Unprompted review

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