Telegelam Reviews 65

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product, finding that the robotic puppies were not as advertised and appeared to be cheap, battery-operated toys rather than the life-like, interactive companions shown. Customers frequently reported issues with the quality of the items received, noting they were flimsy and often arrived broken or in poor condition. The pricing was also a major point of contention, with many feeling they paid a significantly inflated price for products that could be found much cheaper elsewhere. Furthermore, numerous consumers experienced problems with their orders, including incorrect items, overcharges, and lengthy delivery times. The refund process was a significant source of frustration, as many struggled to obtain full refunds, with some only being offered partial amounts or encountering difficulties in getting their money back.

What people talk about most

Product

Customers consistently express disappointment with the product. Many reviewers report that the robotic... See more

Price

Users describe negative interactions with price, frequently reporting being overcharged, charged for items... See more

Quality

Customers had negative experiences with quality. Reviewers consistently report that the products, especially... See more

Order

Consumers find order experiences to be largely negative. Many reviewers report not receiving their ordered... See more

Refund

Reviewers mention negative feedback about refund. Many customers report significant delays, with some waiting... See more

Based on these reviews

Rated 1 out of 5 stars

It took overlong to get my order fulfilled. I figured the delay likely occurred at Customs/JFK. When it finally arrived, it was a huge disappointment. The little “robot puppies” that are photographed... See more

Rated 1 out of 5 stars

Gave it 1 star as that's the lowest option. Watch the video off of Google multiple times, of the cutest little puppies. AI run, realistic etc. What you will receive are little battery operated mechani... See more

Rated 1 out of 5 stars

This product was a complete disappointment. The battery fell out almost immediately, and even after I managed to get it started, it wouldn’t stay clicked up. It felt flimsy and unreliable—honestly, li... See more

Rated 1 out of 5 stars

I think the only way they can improve is to stop selling false advertised items. It is a shame that a company like that can take advantage of so many innocent people. My Grand daughter was so disappoi... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

How are they still advertising these realistic puppies? They need to be taken down as they are selling junk! Very disappointing!

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Gave it 1 star as that's the lowest…

Gave it 1 star as that's the lowest option. Watch the video off of Google multiple times, of the cutest little puppies. AI run, realistic etc. What you will receive are little battery operated mechanical dogs that are not even close to realistic. Stuff that could have been bought at any Walmart, or other retail store for less money. Junk. Total scam.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Bad advertising you are all scammers…

Bad advertising you are all scammers and should be ashamed for this! And when you try calling they don’t answer and I did the email to speak to someone by via email they wanna charge $5 just to answer questions you are so bad and need to be removed for scamming people I’m make sure you all won’t do it to the next people god don’t like ugly!

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

First they sent me 4 of those stupid…

First they sent me 4 of those stupid dogs that just make noise and nothing else can't seem to get my money back SCAM
I only ordered one and get one free I contacted my bank they closed my account and I had to open a new one it took a week before I got my new card what a pain in the butt what I went through and still no money back

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

You suck

You suck. Your product is crap. I wouldn’t give it to my dog.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

The Nicco toy I received was a scam

The Nicco toy I received was a scam. It was a battery operated yapping dog that did nothing but make noise and move foreward and back. I foolishly agreed to take a 14 dollar credit rather than return the useless toy. They say they have a full money back return policy but they were giving me a hard time. Don’t buy from this company. You’ll be disappointed

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Paid for my order

Paid for my order. Then no response, received nothing. Multiple bad reviews that I did not see prior to ordering. It’s too bad there is no way to alert others that this company is a scam. There should be a way to have these reviews linked to anyone trying to order from this company

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

This company needs to be sued

This company needs to be sued, totally false advertisement it's a battery operated dog that just walks and makes a weird bark, I asked for a refund they offered me 10 dollars lol

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. It a battery operated toy that barks, walks forward a couple of steps and back, over and over. $5 in a novelty store. Reported them to our attorney general’s fraud department. Stay away!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I think the only way they can improve…

I think the only way they can improve is to stop selling false advertised items. It is a shame that a company like that can take advantage of so many innocent people. My Grand daughter was so disappointed especially after seeing the advertisement of a totally different dog. Some agency should shut them down!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cheated, false advertisement

How can this company improve? They can send what they advertise. I received two $3.99 battery operated dog from the dollar store. They charged $45 for nothing.

The other question asked what went wrong? I trusted this company to send what they advertised. Do not buy this product.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraud.

As so many other reviewers have said this company is terrible. They send a product that is different from what is ordered and offered finally to send me a little bit of a refund if I'd keep it I don't want it I want what I ordered and now they're refusing to respond.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising!

If I could rate zero that's what I would do. I ordered these for grandkids and they are false advertising. The puppy just goes in a circle. It doesn't sit or walk. False advertising. Do not buy!

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

Dear Valued Customer,SCAM

Dear Valued Customer,

Thank you for taking the time to share photos and bring this matter to our attention. We want to express our deepest apologies for any inconvenience caused.

To make things right, we would like to offer you a refund of US$20 as compensation for the trouble you experienced. Additionally, please feel free to keep the item you received—there is no need to return it. We hope this solution meets your expectations and helps restore your confidence in our service.

Please let us know if you find this arrangement acceptable, or if there’s anything further we can do to assist you. Thank you for your understanding and continued support.

Warm regards,
Customer Support Team

This is the email I got from telegram customer service.
This was my response

First I noticed that you didn’t offer to send what your video shows. I am beginning to believe they don’t exist.
Just the ones that jump around and bark. I believe you could get them in a toy store for $10 to $15.
I would like to have a Full refund and if you want these back, send me a packing slip and I’ll send them back.
Thank you for your help in this matter.
Jimmy
Have not heard a word yet. I found on Walmart site the same dog for $6. DO NOTFALL FOR THIS SCAM.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

My card was hit 3 times for a product…

My card was hit 3 times for a product vs once. I contacted CHASE BANK to stop the transaction. They said I have to wait 14 days to see if I get my product. If not, then I can file a claim and CHASE will try to get Telegelam to send back the money (a not likely event - CHASE is sidestepping the problem. I can shut the CORPORTATE card down, but the transaction will still be on the new one. CRAP

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Robot Puppy worst product ever

This product was a complete disappointment. The battery fell out almost immediately, and even after I managed to get it started, it wouldn’t stay clicked up. It felt flimsy and unreliable—honestly, like a joke. I strongly urge others not to waste their money on this. I wish I had read more reviews before purchasing. Don’t get suckered into buying this.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke! The joke was on me and anyone else that orders these dogs. I was under the impression from the advertisement that they were USB chargeable. I got them and it’s a battery operated dog. I would say it’s like a wind up toy. It does nothing but move along the floor. One of them doesn’t even do that. It goes around in circles. They don’t bark, they don’t sit. Do not order these dogs.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

The 2 dogs that I got wasn't nothing robotic about it. They were just stuffed toys for $50. I could've got stuffed dogs at the dollar store

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THIS ROBOTIC PUPPY SCAM

This is a total scam. What you pay for and what you get are very very different. Product is sub-standard and does not perform even closely to what is advertised. I am literally going to throw these away.

October 8, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look