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TelephonePakistan.com Reviews 

788
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

So far I have no issues with the service. Everytime the call goes through uninterrupted. Quality of sound and communication is very good. However I have one suggestion that if the price is reduced f... See more

Company replied

Rated 5 out of 5 stars

Everything works as described, and using their app, in my case the Android app, makes it even more convenient and intuitive. The quality of calls is good, and their rates competitive. I've been with t... See more

Rated 5 out of 5 stars

Telephone Pakistan has been the most consistently reliable calling service I have used over several decades. I don't have to rely on expensive phone plans by traditional phone companies. A... See more

Company details

  1. Electronics & Technology

About TelephonePakistan.com

Written by the company

TelephonePakistan.com is an international telecommunications website dedicated to Pakistani immigrants all over the world. TelephonePakistan.com helps Pakistanis keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, TelephonePakistan.com has always successfully accomplished its mission: bringing people together regardless of their location. For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to Pakistan

Free Calling Apps | 100% Quality Guarantee

Call any phone in Pakistan from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

4.8

Excellent

TrustScore 5 out of 5

788 reviews

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4.8

All reviews

(788)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad dishonest service

Very bad dishonest service, took my money

August 21, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

We checked the account for you and noticed that our agents have been in contact with the operator regarding your last recharge. The recharge appears as successful on our end. An investigation has been opened and all the details have been forwarded to you via email.

Your TelephonePakistan team

Rated 2 out of 5 stars

No good service no clear here call

July 24, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonepakistan.com/access_numbers.

Your TelephonePakistan team

Rated 1 out of 5 stars

Call rate too much other network give…

Call rate too much other network give 1p per minute international calls

July 21, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Dear customer,

Thank you very much for taking the time to review our service.
Right now we are providing one of the most cost-effective services on the market - ensuring that speed & quality are paramount. Also, please keep in mind you have a few options to earn free credit:

1. You get Thank You points for free calls every time you recommend the service to your friends and they try the service. Here are more details on how to send nice invites directly from your account: https://tawagpinas.com/thank_you_points

2. Check your email (including the Spam folder) for our offers! If you are subscribed to the spam-free newsletter you should get it occasionally. It includes Bonuses and Discounts mainly.

Hope it helps, keep in touch!
TelephonePakistan.com

Rated 2 out of 5 stars

Dollar rate is never updated on this…

Dollar rate is never updated on this application, it's not dynamic its a huge difference in Price when you send balance to Pakistan.

July 16, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

The exchange rate is not the same as in the case of currency exchange, because you are buying a product and you are not acquiring it directly from the original provider, so the cost for it will be higher. That's because the transaction involves several currency exchanges and transfers between different companies and business entities located in different countries. The advantage is that you can get the recharge done fast and easy from your home.

Your TelephonePakistan team

Rated 1 out of 5 stars

bad quality calls

July 5, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonepakistan.com/access_numbers.

We also have great news for you! Because you've placed many orders on our website in the past, you now have 1,256 Thank You points in your account, that can be converted into $12.56 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.

Your TelephonePakistan team

Rated 2 out of 5 stars

Monthly minutes should not expire every month

Hi I don’t like the automatic renewal of monthly plan. If i we don’t use the monthly plan minutes in 1 month then all the remaining minutes are gone. I don’t like that. There should be no limit of days to use those minutes which I purchased. I will suggest that if I don’t want to renew my monthly then i should be able to use any left minutes from previous purchase for longer or unlimited period, or if any minutes left should be added to next purchase. Thanks

June 28, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

We have great news for you! Because you've placed many orders on our website in the past, you now have 6,091 Thank You points in your account, that can be converted into $60.91 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.

Monthly Plans offer a specific amount of minutes available 30 days. If you wish to be able to use your minutes anytime, you can use Voice Credit.

Your TelephonePakistan team

Rated 3 out of 5 stars

It use to be the best but now it's not…

It use to be the best but now it's not good quality anymore. When you call it showed call been contacted but no sound.

May 31, 2020
Unprompted review
TelephonePakistan.com logo

Reply from TelephonePakistan.com

Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.

Your TelephonePakistan team

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