Tempdent Reviews 309

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted initial difficulties due to assessors leaving and a lack of communication, leading to multiple assessor changes in a short period. A few other people also felt that there was a lack of continuity from changing tutors twice throughout the course.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, consistently praising their helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting the great support received throughout their... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Service

Users describe positive interactions with service. Customers consistently praise the support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience has been amazing so far! Tempdent has provided me with great support throughout my apprenticeship, it’s been very simple to use I’ve had to difficulties. I’ve almost reached the end of m... See more

Company replied

Rated 5 out of 5 stars

My amazing assessor Ramisa Daud helped me so much throughout my whole dental nursing course. I couldn’t recommend her enough, she is the most supportive, helpful, reliable and kind hearted person... See more

Company replied

Rated 5 out of 5 stars

Kathrine bull has been nothing but amazing with me! She taken me over when I was really struggling with my course work and getting through my course, after being diagnosed with dyslexia Kathrine stepp... See more

Company replied

Rated 5 out of 5 stars

I’ve really enjoyed working with my assessor Siobhan Lilley during my dental nurse apprenticeship. She have been very supportive, friendly, and always willing to help when I needed guidance. She expla... See more

Company replied


Company details

  1. Training Centre
  2. Recruitment Service

Written by the company

Since 1996, Tempdent Recruitment & Training has grown to become one of the UK's premier recruitment agencies and training providers. Our journey began as a small London-based agency, but we've expanded into a national presence while retaining our personal touch. Our enduring success lies in our specialised focus on the dental profession. Our dedicated team of seasoned recruitment consultants and training experts comprehends the unique needs of the dental field. We're committed to ensuring that your experience with us not only meets but surpasses your expectations. Our dental recruitment team, with their wealth of experience, specialises in connecting talented individuals with opportunities in various dental roles, including dentists, dental nurses, hygienists, practice managers, and dental receptionists. We cater to both temporary and permanent dental positions, serving London and the entire UK. Furthermore, our highly skilled and accomplished dental training center offers a diverse range of courses tailored to your requirements. Whether you're interested in the government-funded Apprenticeship in Dental Nursing & Practice Management, the National Diploma in Dental Nursing, or Post Registration Courses for aspiring and existing managers in healthcare, we've got you covered. We also provide CPD courses designed for the entire dental team. Our training methods are designed to provide maximum convenience and flexibility. You can access our courses through our custom online e-learning platform or attend sessions at our modern training centers, including options for on-site training at your workplace. We believe in promoting lifelong learning, and our courses are available online and in-person to suit your preferences. For those seeking CPD and customised training, we offer nationwide delivery right in the comfort of your practice. At Tempdent, we're dedicated to helping you excel in the dental field, whether you're seeking the perfect job or advancing your career through high-quality training.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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Rated 5 out of 5 stars

Great assessor Joy

My assessor Joy was great throughout the whole course, she was kind and helped me a lot with every aspect of the coursework, exams, and the eventual qualification.

November 18, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to review us, Millie! It's great to hear how your assessor was so helpful throughout your course and congratulations on your qualification!

Rated 5 out of 5 stars

Emily Brown - Assessor

My assessor Emily Brown help me so much throughout my apprenticeship. She gave me additional support where needed and would always try to keep in contact during any point in the day.
I would not have been able to pass my exams without her. Thankyou Emily!

November 13, 2024
Unprompted review
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Reply from Tempdent

Thank you for sharing your experience with us! We’re thrilled to hear how impactful Emily’s support was throughout your apprenticeship. Congratulations on passing your exams, and thank you again for your kind words—we’ll be sure to pass them on to Emily!

Rated 5 out of 5 stars

My experience with tempdent/assessor

I started my dental nurse course in January 2023 and I have recently qualified.
I cannot thank my assessor Holly Heddle enough, she has been my assessor for the whole duration of the course. She has gone above and beyond for me while on the dental nurse course. She has been supportive, understanding, patient and caring. She marks the work so quick and she dedicates her time to her learns by marking at stupid o' clock to make sure it's done and your not worrying or stressed. She makes sure all your deadlines are met even when your done and your waiting on your assessor she's on the case. She helps you with your professional discussions. If I needed help she's been there to answer all my questions day or night bless her. Nothing is too big or too small or stupid to ask. She made me feel at ease with the course and kept pushing me when sometimes I just said to myself what am I doing, I can't do this. She completely understood how hard the course is with a job, home and young kids to look after. I cannot thank her enough and any other learner who gets her in the future is very lucky.
The only negative about the course was the observations trying to get them booked in was a nightmare, first observation was fine and went well with no problems, then the assessor/observer went off on maternity leave and was I left with no assessor and didn't know if I was going to get another observation done or when this would be. Was allocated another assessor got the second observation booked in and agreed. Turned up for work even though I was very ill, set up for the observation and the assessor cancelled half an hour before she was due to attend due to childcare. Waste of journey going into work for me which was over half an hour away from work, poor communication and stressed at when these observations we going to get done.
Being on the Welsh reformed contract it is very hard to get a crown prep and are rarely done and was very difficult to get this booked in, my practice manager had to fight to get this booked in as we only had one patient who needed this so I could do the observation. Again Holly was a good support through this and could see both sides and understood how stressful it was.
Overall a good experience with the webinars (smart assessor) and portfolio just the observation side was let it down and turned very stressful.

October 22, 2024
Unprompted review
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Reply from Tempdent

Thank you for sharing your experience and congratulations on qualifying as a dental nurse! We’re delighted to hear how Holly’s support, dedication, and encouragement made a positive impact on your journey. Holly truly embodies the commitment we strive to bring to all our learners, and we’ll be sure to pass on your kind words to her!

We’re also grateful for your feedback regarding the challenges with the observation process. We understand how frustrating and stressful it must have been, especially with the demands of work and coursework. While we work hard to maintain smooth scheduling, your feedback will help us identify areas for improvement, and we’re committed to improving our processes to better serve our learners in the future.

Thank you again for your review, and best wishes for your career in dental nursing!

Rated 5 out of 5 stars

started the dental nursing course in…

started the dental nursing course in july 2023, and just qualified and can say without a doubt that i wouldn’t have done it without my amazing assessor who helped to push me to be the best i could be, thank you katherine and the rest of the team at tempdent!!

November 8, 2024
Unprompted review
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Reply from Tempdent

Congratulations on qualifying as a dental nurse, and thank you for your wonderful feedback! We’re delighted to hear that Katherine and the Tempdent team were able to support and motivate you throughout your apprenticeship.
Thank you again for sharing your experience, and we wish you all the best in your dental nursing career!

Rated 5 out of 5 stars

Dental Nurse Apprenticeship

I couldn’t thank my Assessor Charlotte enough for all the help she gave me over the duration of my dental nurse apprenticeship course. I found the whole journey very smooth and enjoyable. All the resources available were so helpful and the platform was easy to come to terms with and use. The support you receive throughout the 18 months is incredible which i was slightly worried about when doing an online course however everybody i spoke to was extremely helpful and kind!

November 6, 2024
Unprompted review
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Reply from Tempdent

Thank you for your wonderful feedback. We're thrilled to hear that your journey was smooth and enjoyable and that the resources and support exceeded your expectations. We’re especially glad that Charlotte and the team could provide the guidance you needed throughout your apprenticeship. We know online learning can feel uncertain at first, so it’s great to hear that the platform, resources, and our dedicated team made your experience a positive one. Congratulations on your achievement!

Rated 5 out of 5 stars

Lovely assessors!

I had a bit of a rocky start to the apprenticeship and honestly the course material within the webinsrs weren't super engaging. However, my assessors and tutor were amazing. Sarah my observation assessor was honestly the best person to have help me. She's super caring and relatable and was really rooting for me. She's amazing!! Lynda was a really great assessor and helped so much in preparing for my EPA! And my webinar tutor Jackie made all the webinars worth getting up for, she is so so lovely and truly cared about helping us all. They're were all so lovely so give them a pay rise Tempdent!!

October 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review, Liberty. We're sorry to hear that you didn't find the webinars engaging. Please do feel free to tell us more about this, we're always open to constructive feedback and strive to provide the most engaging content for our learners. (info@tempdent.co.uk)

It is amazing to hear how well our team supported you throughout your apprenticeship! We'll pass the message on - thank you!

Rated 5 out of 5 stars

My experience with Tempdent was great

My experience with Tempdent was great, I found the webinar tutor to be really helpful and gave lots of easy ways to remember things. My assessor, Louise Hart, was always available for any help I needed and helped me to qualify 3 months early!

October 29, 2024
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Reply from Tempdent

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with Tempdent and that the webinar sessions were engaging and effective for your learning.
A huge congratulations on qualifying three months early—that’s an incredible achievement! Louise is truly dedicated to supporting her learners, and we’re so pleased to know she was there for you every step of the way.

Thank you again for sharing your feedback with us, and best of luck as you move forward in your career!

Rated 5 out of 5 stars

Lovely support

Jess has been so understanding, in formative and brilliant supporting me through my course.

October 14, 2024
Unprompted review
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Reply from Tempdent

Thank you for leaving us a review, Katrina! This is so great to hear!

Rated 5 out of 5 stars

Great experience!

I couldn’t have got this far without my assessor Katherine Saunders. I started my dental nursing course here in July 2023 and have nearly qualified! Katherine had been very supportive right from the start in helping me with assignments and recently preparing me for my EPA which I’ve just passed- earlier than expected! She helped me build my confidence in myself and keeping me up to date with my portfolio and knowledge, she is also a great laugh with made me instantly feel relaxed whenever I was stressed out. I feel I’ve had great support and the course has been very organised the whole way through! Thank you☺️!

October 11, 2024
Unprompted review
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Reply from Tempdent

Thank you for your kind words! We're thrilled to hear about your positive experience with us, and especially with your assessor, Katherine. It’s fantastic that she was able to support you throughout your journey, from assignments to successfully passing your EPA ahead of schedule! Congratulations on your achievements so far, and we can’t wait to see what’s next for you in your dental career!

Rated 5 out of 5 stars

Very supportive

I have just finished my diploma in dental nursing and couldn’t have done it without the support of my amazing mentor at tempdent: Charlotte Kinder. She was always there when i needed her, took the time to explain things to me and pushed me to work to the highest standard. Thanks to her i was able to complete all of my course work on time (with no revisions needed), improve my skills when working in surgery / completing professional discussions & becoming a qualified dental nurse! . Very thankful for my experience with tempdent.

September 30, 2024
Unprompted review
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Reply from Tempdent

Congratulations on your achievement! It is fantastic to hear that you had such a positive experience with Tempdent and your mentor was so supportive throughout your training. Thank you for choosing us and good luck with your career in dentistry!

Rated 5 out of 5 stars

Amazing Experience

Found out I passed my course today and my experience with Tempdent has been amazing over the last 2 years. The support and patience my assessor Marie has given me has been nothing short of amazing!

September 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave Tempdent a review! Congratulations on passing your course, that is a fantastic achievement, and we are so pleased to hear how your experience has been amazing, with the help of your assessor!

Rated 5 out of 5 stars

Amazing experience

Today I received my results of passing my course, studying with tempdent has been amazing. The resources are so useful, the webinars are brilliant and the staff are so supportive. I’ve had a wonderful experience with them! My Assesor Marie has been brilliant over the past 2 years & I genuinely couldn’t have passed without her support, patience, guidance & help! I would 100% recommend tempdent for anyone looking into dental Nursing!

September 25, 2024
Unprompted review
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Reply from Tempdent

Congratulations on passing your course - what an achievement! Thank you for choosing Tempdent as your learning provider - we are incredibly pleased to hear how useful you found the learning materials and how supportive your assessor has been! It's fantastic that you would recommend us too. Good luck with your future career in dentistry!

Rated 5 out of 5 stars

Fast efficient and rewarding

I found this company to be a great way to learn the apprenticeship. My assessor was clear efficient and quick at delivering setting and marking work. I found that any help I asked for was immediately given and answers recieved. There were no issues with myself and this course. A few of the staff at my practice had difficulty with this course and company however I rate 10/10.

September 20, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave Tempdent a review, Alice. We are pleased to hear that you found our services a great way to learn the Apprenticeship, and that you were well supported throughout your studies.

Rated 5 out of 5 stars

Great all round service

After having a bit of a bumpy start to the course, I was assigned a new assessor, Gabriella, who was amazing. She supported me every step and answered all of my questions. She got me back on track and helped me to qualify earlier than expected. I couldn’t have done it without her.

Tempdent provide a good service, I found the resources extremely helpful and the teaching methods enabled me to be fully prepared for my epa.

September 19, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We’re sorry to hear about the initial challenges but are thrilled that Gabriella was able to turn things around and provide the support you needed. It’s wonderful to know that our resources and teaching methods helped you feel prepared and achieve your qualification ahead of schedule. Congratulations on your success, and we wish you all the best in your future endeavors!

Rated 5 out of 5 stars

my assessor emily brown was very…

my assessor emily brown was very supportive and efficient when it came to getting me through to EPA- very supportive and nothing was too much. thanks emily!

September 17, 2024
Unprompted review
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Reply from Tempdent

Thank you for reviewing Tempdent, Natalie! It's lovey to hear how supportive Emily has been - we'll be sure to pass on the feedback! Thank you!

Rated 5 out of 5 stars

My experience at Tempdent

My assessor Emily Brown was so helpful all the way through my apprenticeship. She was always there to answer any questions I had about my coursework or end point assessments and always replied quickly. She was always very supportive with any problems I faced during my apprenticeship and I couldn’t have done it without her help.

September 9, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We're thrilled to hear that Emily was able to support you throughout your apprenticeship. It's great to know she was there to answer your questions and provide the encouragement you needed. Congratulations on your success!

Rated 5 out of 5 stars

My latest assessor Emily brown has been…

My latest assessor Emily brown has been so supportive! I felt like she went above and beyond for me! Wish I had her throughout my whole apprenticeship!

September 2, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review! It's so great to hear how well supported you were by Emily. We wish you the best of luck with your future career in dentistry.

Rated 4 out of 5 stars

Thank you <3

Mixed feelings about tempdent :(
When I first started I had Emily brown and she is amazing!! I was ahead of my assignments and knew where I needed to be and what to do to get there. Then Emily left to have a baby <3 this is where I got a new assessor and fell behind due to calls being cancelled and no replies to any emails. After a few months of struggling through the course on my own I changed back to Emily. She did not have the easy task of sorting through my portfolio and helping me catch up but she did the best job at making me feel supported and answering every question I had. Emily you are the best and definitely in the right job !! 🤍

September 2, 2024
Unprompted review
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Reply from Tempdent

Dear Aisia,
Thank you for sharing your experience with us. We are thrilled to hear about the positive impact Emily had on your journey. She is indeed a valued member of our team, and we’re glad she could provide the support and guidance you needed.

We sincerely apologise for the challenges you faced during her absence. Your feedback is invaluable, and we will use it to ensure better continuity and communication in the future.

Thank you again, and we wish you all the best in your continued success!

Rated 4 out of 5 stars

A massive thank you to my Assessor

A massive thank you to my Assessor, Louise Hart. She has been really supportive through out my training, especially the last months towards my EPA. She ensured that my portfolio was up to standard, ticking all the boxes. My work Assessor, Harriet was also of great support. Thank you so much for a job well done team.

August 28, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to review us! It's so great to hear how our team have supported you throughout your training and your end point assessment. We'll ensure the team see your review - thank you!

Rated 5 out of 5 stars

Dental Nurse Apprenticeship

I just wanted to say a massive thank you to Natalie Dykes for all the help and support throughout my course and getting me through all my exams and having complete faith in me that I will qualify.

I couldn’t be happier enough for how Tempdent have been there to support in place throughout my time I have spent with them in in the last 2 years.

I totally recommend signing up with Tempdent if your looking for a Dental Nurse apprenticeship 🦷

August 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review, Millie. It's wonderful to hear how Natalie supported you throughout your time learning with us, and how Tempdent have supported you as a whole too. Thank you for recommending us to aspiring Dental Nurses! Best of luck with your career post qualifying!

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