Tempdent Reviews 309

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted initial difficulties due to assessors leaving and a lack of communication, leading to multiple assessor changes in a short period. A few other people also felt that there was a lack of continuity from changing tutors twice throughout the course.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, consistently praising their helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting the great support received throughout their... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Service

Users describe positive interactions with service. Customers consistently praise the support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience has been amazing so far! Tempdent has provided me with great support throughout my apprenticeship, it’s been very simple to use I’ve had to difficulties. I’ve almost reached the end of m... See more

Company replied

Rated 5 out of 5 stars

My amazing assessor Ramisa Daud helped me so much throughout my whole dental nursing course. I couldn’t recommend her enough, she is the most supportive, helpful, reliable and kind hearted person... See more

Company replied

Rated 5 out of 5 stars

Kathrine bull has been nothing but amazing with me! She taken me over when I was really struggling with my course work and getting through my course, after being diagnosed with dyslexia Kathrine stepp... See more

Company replied

Rated 5 out of 5 stars

I’ve really enjoyed working with my assessor Siobhan Lilley during my dental nurse apprenticeship. She have been very supportive, friendly, and always willing to help when I needed guidance. She expla... See more

Company replied


Company details

  1. Training Centre
  2. Recruitment Service

Written by the company

Since 1996, Tempdent Recruitment & Training has grown to become one of the UK's premier recruitment agencies and training providers. Our journey began as a small London-based agency, but we've expanded into a national presence while retaining our personal touch. Our enduring success lies in our specialised focus on the dental profession. Our dedicated team of seasoned recruitment consultants and training experts comprehends the unique needs of the dental field. We're committed to ensuring that your experience with us not only meets but surpasses your expectations. Our dental recruitment team, with their wealth of experience, specialises in connecting talented individuals with opportunities in various dental roles, including dentists, dental nurses, hygienists, practice managers, and dental receptionists. We cater to both temporary and permanent dental positions, serving London and the entire UK. Furthermore, our highly skilled and accomplished dental training center offers a diverse range of courses tailored to your requirements. Whether you're interested in the government-funded Apprenticeship in Dental Nursing & Practice Management, the National Diploma in Dental Nursing, or Post Registration Courses for aspiring and existing managers in healthcare, we've got you covered. We also provide CPD courses designed for the entire dental team. Our training methods are designed to provide maximum convenience and flexibility. You can access our courses through our custom online e-learning platform or attend sessions at our modern training centers, including options for on-site training at your workplace. We believe in promoting lifelong learning, and our courses are available online and in-person to suit your preferences. For those seeking CPD and customised training, we offer nationwide delivery right in the comfort of your practice. At Tempdent, we're dedicated to helping you excel in the dental field, whether you're seeking the perfect job or advancing your career through high-quality training.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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Rated 5 out of 5 stars

Best assessors and provider

An amazing experience I was very fortunate to have my assessor Holly Heddle. A very supportive and passionate assessor together we managed to finish my apprenticeship earlier due to such efficiency and shared goals in determiniation I am very thankful for all of her help its really shaped me as a nurse cant praise enough.

October 5, 2024
Unprompted review
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Reply from Tempdent

Thank you for sharing your amazing feedback! We’re so pleased to hear that Holly’s support and dedication helped you complete your apprenticeship early - what an incredible achievement! Wishing you every success in your career!

Rated 5 out of 5 stars

The help I have received throughout the…

The help I have received throughout the duration of my course with Tempdent has been amazing. Natalie Dykes was my most recent assessor and helped me massively. Without her help, I couldn’t have done it. She has been supportful, efficient and kind. She’s exactly the person you would want as your assessor. I never struggled and she made sure I was fully aware of my next steps in completing the course. I will miss having her as an assessor.

February 22, 2025
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review, Kai. We're so glad to hear that Natalie’s support, efficiency, and kindness made such a positive impact on your apprenticeship. It’s fantastic to know she helped you feel confident and clear on your next steps. Wishing you all the best in your career – and we know Natalie will be so proud of your achievements!

Rated 5 out of 5 stars

Maisie Piper OUTSTANDING!!!!!!!

It was so easy to start this journey as a dental nurse and that’s all to my assessor Jessica Hewish. She is an outstanding tutor and I wouldn’t have been able to complete it without her. She is top tier and I will miss her when I am qualified. She has been there if I have any issues or questions, fast and replying and helped a lot with any struggles I have had regarding the course syllables. She is very easy to get along with, very approachable and puts you at ease with any PD’s.

With the course itself, the site they use is very easy to use, you can easily see all of your assignments, PD’s and gap questions to be able to revise. They also provide lots of resources and tools to help you. My tutor Jackie stockdale is also very lovely and provides key information during webinars and says it in a way which will allow you to retain the information, very relaxed.

February 12, 2025
Unprompted review
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Reply from Tempdent

Thank you for your fantastic feedback, Maisie! We're so pleased to hear that Jessica’s support and approachability made your journey into dental nursing such a smooth and enjoyable experience. It’s great to know that both Jessica and Jackie provided the guidance and resources you needed to succeed. Wishing you all the best in your career – we know you’ll do amazing things!

Rated 5 out of 5 stars

Really great experience + assessor!

Had the most amazing experience with tempdent, my assessor, Katherine Bull, went above and beyond for me during the duration of my course. She is the reason I was able to complete the two year course in just over a year! An amazing, kind, well -experienced tutor who would work well into her evenings (I would sometimes receive emails past 8pm!) to ensure the best experience and opportunities for me during the course. Her hard work and positive work ethic should definitely be recognised, so thankful for her amazing work, couldn’t have done it without her!

February 11, 2025
Unprompted review
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Reply from Tempdent

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Tempdent and that Katherine’s dedication and support made such a difference in your journey. We’ll be sure to pass on your kind words - she truly is an asset to our team. Congratulations on completing your course so quickly, and we wish you all the best in your career!

Rated 5 out of 5 stars

Alex Vine (the best Assessor)

I cannot thank Alex Vine enough for the incredible support and guidance provided during my dental nurse course. From day one, Alex’s expertise and encouragement made a huge difference in my learning experience. During some of the more difficult and testing times, Alex’s patience, care, and constant check-ins helped me stay on track and gave me the confidence to keep going. I always felt supported, knowing Alex was there for me whenever I needed guidance or reassurance. The feedback was always clear, constructive, and tailored to help me improve. Thanks to Alex, I now feel confident and well-prepared to begin my career in dental nursing. I highly recommend Alex to anyone looking for expert mentorship, care, and unwavering support!

February 10, 2025
Unprompted review
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Reply from Tempdent

Thank you for your fantastic review! We’re delighted to hear how much Alex’s support and guidance meant to you throughout your apprenticeship. It’s wonderful to know that her patience, encouragement, and tailored feedback helped you stay on track and build confidence. We’ll be sure to share your kind words with her! Wishing you all the best as you begin your career in dental nursing!

Rated 5 out of 5 stars

Holly is amazing!!!

Holly was an amazing assessor! She was so professional and thorough with her job but had the approach of a friend which made the whole learning so much easier!!!!!

February 8, 2025
Unprompted review
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Reply from Tempdent

Thank you for your wonderful review! We're so pleased to hear that Holly's professionalism and friendly approach made your learning experience easier and more enjoyable. We’ll be sure to share your kind words with her. Wishing you all the best in your journey!

Rated 5 out of 5 stars

Tempdent course is great and so is Holly

Tempdent course is great and has been amazing for the apprentices we have in practice. Holly Heddle is amazing and has been the best support for the apprentices and has a great communication skills.
All the apprentices have really enjoyed Hollys skills and knowledge and feel very comfortable with her teaching skills.

February 6, 2025
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review! We're delighted to hear that you've had such a positive experience with the Tempdent course and that Holly’s support, communication, and teaching skills have made such a difference. We’ll be sure to pass on your kind words to her. Wishing you continued success within your dental career!

Rated 5 out of 5 stars

When I started at tempdent I absolutely…

When I started at tempdent I absolutely hated, I found it wasn’t consistent enough for me to want to do good (didn’t have the drive to do the work). It didn’t help that I had a baby during the apprenticeship too, I don’t advise this.
When I returned from MatLeave I had a new Assessor and she was amazing, she gave me deadlines she told me what she wanted from me. This is something I like when learning she pushed me to want it.
I had to complete 80% of my course in six month. And we did it.

As for someone that’s dyslexic and struggle with written work their whole life. I truly felt I received the support, I needed from my assessor. Emily you were amazing and I’m very thankful.

February 6, 2025
Unprompted review
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Reply from Tempdent

Thank you for sharing your experience with us! We’re so pleased to hear that Emily’s guidance and support made such a positive impact on your journey, and turned it around for you. It’s inspiring to see how you overcame challenges and achieved so much in such a short time. We’ll be sure to pass on your kind words to Emily - she’ll be thrilled to know how much her support meant to you. Wishing you all the best for the future!

Rated 5 out of 5 stars

Excellent Course from Temdent

I as a appreciate dental nurse around 1.5 years. My dental practice choose Tempdent as a training centre. I’m highly recommend Tempdent and I’m so appreciate to my assessor, Aadhila. She helped amd supported me during the training time. She supported me to completed my assignments, discussion and portfolio. We achieved the aims together. So, I need to thanks for my assessor help. She really amazing.

And I recommend Tempdent is because they provide many useful and professional resources and webinars for the learners to study. All the support from Tempdent is excellent.

I would like to thanks and appreciate Aadhila, Leanne, Kate and everyone in Tempdent of your help and support.

February 4, 2025
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review! It's lovely to hear that you would recommend us as a training provider, and that you worked so well with your assessor to complete your apprenticeship. It's also great to see that you found the learning resources and support excellent. Wishing you the best of luck in your career, and thank you for choosing Tempdent!

Rated 1 out of 5 stars

Lack of care when recruiting

Thank you for arranging a Dental Nurse Apprenticeship interview for my daughter, just to be told and rejected after 2 whole weeks! Who does that? 😡

January 10, 2025
Unprompted review
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Reply from Tempdent

Thank you for your feedback. We understand how disappointing this experience must have been for your daughter.

Our role is to support candidates by identifying suitable opportunities, preparing them for interviews, and coordinating the process with Dental Practices. However, the final hiring decision rests with the Dental Practice itself. We follow their recruitment process and notify candidates as soon as we receive an update regarding their application status. On this occasion, the Dental Practice held their interviews over a period of two weeks due to practice availability.

While this particular opportunity did not work out, we keep all unsuccessful candidates in our talent pool and actively consider them for future vacancies.

Please do not hesitate to contact us directly if we can further support your daughter.

Best regards,
Tempdent

Rated 5 out of 5 stars

Trustworthy

I had a wonderful assessor Jessica, she helped me so much through this journey whenever I needed her! There was a lot of work to do but Jess and Tempdent were very helpful and prepared me so well for the end point assessment.

February 3, 2025
Unprompted review
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Reply from Tempdent

Thank you for your kind words! We're delighted to hear that Jessica and the team provided you with the support and guidance you needed. Your hard work and dedication have truly paid off, and we’re so pleased we could help you feel prepared for your End Point Assessment. Wishing you all the best in your dental career!

Rated 5 out of 5 stars

Louise Hart⭐️⭐️⭐️⭐️⭐️

Today I completed my apprenticeship, and I couldn’t have done this without my assessor Louise Hart. Louise has consistently provided guidance and support whenever I needed it, both during and outside of working hours, and she always responds promptly to any problems or concerns I’ve had. Her excellent organisation throughout the course made it much easier for me to stay on track- from planning professional discussions well in advance so that we stayed ahead of schedule, to setting up Teams calls before my workday, enabling me to complete and submit all my work to the IQA. I will never be able to thank Louise enough for all the support she has given me, she has always had faith in me when I didn’t have it in myself! Anyone who is lucky enough to get Louise as their assessor will have the best experience at Tempdent. All of the webinar tutors that I had during my apprenticeship were so kind and knowledgeable, and I couldn’t have done this without them either. It’s so lovely to hear that everyone is so proud of me- but I couldn’t have done it without them.

January 29, 2025
Unprompted review
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Reply from Tempdent

Congratulations on completing your apprenticeship! It's amazing to hear about your positive experience with Tempdent and, in particular, with your assessor, Louise.

We’re also delighted that you found our webinar tutors to be knowledgeable and supportive - they, too, will be so happy to know they contributed to your achievement.

You should be incredibly proud of yourself for all the hard work you’ve put in. We wish you all the best in your future career, and thank you for sharing your feedback!

Rated 5 out of 5 stars

Ramisa Daud

I cannot put into words how helpful my assesor Ramisa was. She was so helpful, kind and thoughtful throughout my time with tempdent. I had many challenges with the course and my personal life whilst completing the course and she was very supportive and caring. Ramisa helped me through areas I struggled with and helped me understand it in a different way that made sense to me, due to my processing disorder. I will forever be grateful that I had Ramisa as my assessor and will count myself extremely lucky to have had her! Tempdent is also a wonderful and smooth company to complete the training with, I highly recommend :)

December 24, 2024
Unprompted review
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Reply from Tempdent

Thank you for your kind words! We are absolutely delighted to hear about your experience with Tempdent and, in particular, with your assessor, Ramisa. We’re so pleased that Ramisa was able to provide the support, patience, and understanding you needed.

Wishing you all the best in your future endeavors, and thank you again for recommending Tempdent!

Rated 5 out of 5 stars

I cannot thank my assessor Joy enough…

I cannot thank my assessor Joy enough for all of the support and reassurance she has given me throughout my course. I would definitely have not gotten this far without her and the webinar tutor Morgan, both have been amazing for me! Would recommend tempdent in the future 100%

December 19, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We’re thrilled to hear that Joy and Morgan had such a positive impact on your learning journey. We appreciate your recommendation and wish you continued success in the future!

Rated 5 out of 5 stars

THANKYOU HOLLY HEDDLE

My journey wouldn’t be easy without my assessor Holly Heddle. It’s been a stressful time but she has helped me throughout the apprenticeship process and I am forever grateful. She was always there whenever I needed her and I have achieved my grades due to her efforts and support. Could not recommend her enough. Thank you so much again for everything Holly.

December 18, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave a review. We are so pleased that Holly was able to help you throughout your learning journey. Huge congratulations on receiving your grades too - an amazing achievement that you should be very proud of!

Rated 5 out of 5 stars

Very very happy with my experience !!!!!!

My assessor Holly Heddle has helped me throughout my whole apprenticeship, I genuinely would not have gotten to the qualification stage if it wasn’t for her. Whenever I needed her to help me she was always there I’m forever grateful for her!!!

November 20, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review. It's lovely to read how Holly helped you throughout your apprenticeship and was there when you needed her. We'll pass on your kind words, and from the entire Tempdent team, best of luck with your future career in dental!

Rated 5 out of 5 stars

Emily Brown and Kelly Reynolds

My overall experience through my Dental Nursing Diploma has been a complete journey. I wouldn’t have changed it for anything. My tutor Kelly Reynolds created such interactive and engaging webinars for weekly learning making webinars fun and informative. My assessor Emily Brown has gone above and beyond. From starting with 40% progress to 100% completed in less than 6 months! Giving realistic deadlines, motivation and constant support. I could not have completed it without her. A massive thank you to my tutor and amazing assessor who made my dental nursing training truly an experience to remember for life. I am beyond grateful!

December 12, 2024
Unprompted review
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Reply from Tempdent

Thank you for sharing such wonderful feedback. We’re thrilled to hear that your Dental Nursing Diploma was such a positive and memorable journey. It’s fantastic to know that Kelly’s engaging webinars and Emily’s dedicated support played such a key role in your success.

Reaching 100% completion in under six months is an incredible achievement! We’re proud to have been part of your journey and will be sure to share your kind words with Kelly, Emily, and the wider team.

Rated 5 out of 5 stars

My experience with temp dent:

My whole experience with Temp dent was so smooth and stress free! They made everything really easy to follow and understand which helped me massively with completing my apprenticeship as a Trainee Dental Nurse. I also could not have done it without my Assessor, Louise hart. She was absolutely amazing and kept me ahead of target and made sure I was always up to date throughout the course. Without her I don’t know what I would have done and I can’t thank her enough! I would definitely recommend Temp dent to anyone thinking of becoming a dental nurse.

December 11, 2024
Unprompted review
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Reply from Tempdent

Thank you for your fantastic feedback. It’s wonderful to know that our guidance and clear approach made a positive impact. A special thanks for highlighting Louise's support in keeping you ahead of target and on track is exactly the kind of dedication we aim for. We’ll be sure to share your kind words with her and the wider team.

Congratulations on your achievement, and thank you for recommending Tempdent!

Rated 5 out of 5 stars

Dental nursing course

I cannot thank Joy Barancewicz , my assessor, enough for making my journey to becoming a dental nurse so smooth and enjoyable. Becoming a dental nurse was a midlife career change for me. I was extremely nervous about doing a course and studying again after all these years. I didn’t always believe in myself but Joy did all along the way. She was always so supportive of me, I honestly feel like we were a great team and I will miss our regular calls. I have managed to complete the course and all EPA in 16 months and I cannot wait to see what opportunities the future holds for me. I would 100% recommend Tempdent to anyone who feels a bit hesitant about doing an online course. Thank you Joy, thanks to all team at Tempdent ( special shout out to Morgan- I absolutely loved your webinars - with teachers like you everyone would thrive) , I am wishing you all the very best.

November 22, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We’re thrilled to hear about your positive experience with Joy and the team at Tempdent. Taking on a midlife career change is no small feat, and we're delighted that you chose Tempdent to help with that!

Joy will be over the moon knowing her support made such a difference, and Morgan will be so happy to hear how much you loved the webinars—it means a lot to all of us!

Finishing your course and EPA in just 16 months is an amazing achievement, and we’re so excited for the opportunities ahead of you. Thank you for recommending Tempdent, and we’re wishing you all the best in your new career as a dental nurse!

Rated 5 out of 5 stars

EMMA RENWICK MY ASSESSOR WAS AMAZING

EMMA RENWICK MY ASSESSOR WAS AMAZING. I have achieved my grade due to her efforts and the push she was constantly giving me to carry on and work hard. She was always there for an email away for when I needed help with anything. Could not recommend her enough. Tempdent also were extremely thorough and a good route for other trainee dental nurses to take to achieve their qualification. Thank you again Emma- highly recommend her as an assessor.

November 22, 2024
Unprompted review
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Reply from Tempdent

Thank you for your wonderful feedback! We’re thrilled to hear how much Emma’s support meant to you throughout your journey. Her dedication and encouragement clearly made a big difference, and we’ll be sure to pass on your kind words to her.

It’s fantastic to know you found Tempdent to be a thorough and supportive route for achieving your qualification. Huge congratulations on your achievement, and thank you for recommending Emma and Tempdent to others. We wish you every success in your dental nursing career!






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