I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product quest... See more
Company replied
I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more
Company replied
I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immed... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
- Rug Store
About Temple & Webster
Written by the company
Imagine a one-stop destination for beautiful living at fantastic prices.
Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
- $25 off your first order when you sign up for our email newsletter.
- Fast delivery across Australia.
- 200,000+ products to suit every style and budget.
- Curated collections and style advice.
- World-class customer service.
- Stress-free 30-day returns on most items.
- Sale events, with savings of up to 70% off.
Love saving?
Written by the company
- Temple & Webster app
- Download the app to hear about our biggest offers before anyone else!
Contact info
Building 2, 1-7 Unwins Bridge Road, St Peters, 2044, Sydney, Australia
- service@templeandwebster.com.au
- templeandwebster.com.au
4.5
Excellent
13K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Temple & Webster
Hey Paula, that’s exactly what we love to hear—high-fives all around!
Hailee Office Chair Mat
Really happy with this 120cm Hailee Office Chair Mat! It protects my carpet perfectly, the chair glides smoothly, and it looks great in my home office setup. Good quality, easy to set up, and definitely worth it.
May 12, 2026
Reply from Temple & Webster
Hey Monica, so thrilled you're loving the chair mat—it sounds like a perfect fit!
Thank you prompt delivery
May 12, 2026
Reply from Temple & Webster
Hey Sue, thrilled to hear it arrived so quickly—enjoy your new find!
The delivery was quicker than I…
The delivery was quicker than I expected and the sheets I ordered are of excellent quality.
May 11, 2026
Reply from Temple & Webster
Hey Angela, Yay! We're thrilled to hear you're loving your new sheets—enjoy!
Great experience all round
Great quality sheet sets and great info on website, easy to place order and make payment and delivery was quick and I was kept updated with progress.
May 6, 2026
Reply from Temple & Webster
Hey Monika, Yay, we're so happy you love the sheets and that the process was such a breeze!
Love temple and Webster!
Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product questions. They also offer after pay type options which was helpful. Will continue to return to temple and Webster for future products we need for our home.
May 11, 2026
Reply from Temple & Webster
Hey Ally, Woohoo! We're overjoyed to help style your new home and can't wait to see what you pick next!
Website is easy to navigate
Website is easy to navigate, product description was accurate. Goods arrived were as stated in good condition and on time with a number of notifications in regards to tracking
May 11, 2026
Reply from Temple & Webster
Hey Brian, We’re thrilled you had a no-fuss experience—enjoy your new pieces!
If I could give them zero stars I…
If I could give them zero stars I would.
Cancelled a online order 12 days ago, 5 minutes after placing the order. One item has been refunded and the other is still pending refunded. Multiple phone calls made to T&W Customer Service and still refund hasn't been resolved. Do better.
April 30, 2026
Unprompted review
Reply from Temple & Webster
Hey there, we’re here to help. Please email care.socialmedia@templeandwebster.com.au with SMQ D Parsons in the subject line so we can find your order quickly.
Value for money!
May 10, 2026
Reply from Temple & Webster
Hey James, we're so happy we could make your day!
Reply from Temple & Webster
Hey Julie, Yay! We're so glad you're loving your new find—enjoy!
This is a five star company
This is a five star company. The goods I have purchased have been excellent in quality, delivery has been prompt and goods have arrived in very good condition. I will keep purchasing from Temple and Webster.
May 10, 2026
Reply from Temple & Webster
Hey Gillian, Woohoo! We’re over the moon to be your five-star favourite—you’ve truly made our day!
Bar stools
Great product, quick delivery and great price for the quality.
Will but from Temple and Webster again.
May 10, 2026
Reply from Temple & Webster
Hey Ebony, Yay! We're so thrilled you're loving your new bar stools!
The Lumbar Pillows are of good quality…
The Lumbar Pillows are of good quality and can have interchangeable covers
May 9, 2026
Reply from Temple & Webster
Hey Tom, we’re so happy you’re loving those versatile covers—enjoy!
Comfort Plus
These chairs are really comfortable, sturdy, have a nice wide seat and faaaast delivery - thank you 😊
May 8, 2026
Reply from Temple & Webster
Hey Patricia, so happy you're loving the comfort and style of your new chairs—they sound like a perfect fit!
The communication was very good
The communication was very good. I received regular messages on when my deliveries would arrive. They were delivered when promised.
April 14, 2026
Reply from Temple & Webster
Hey Catherine, that’s what we love to hear! Thanks so much for the glowing review!
Great website easy to order and the…
Great website easy to order and the products are great love decorating my home
May 7, 2026
Reply from Temple & Webster
Hey Dotti, thanks for the love—we’re so happy to be part of your styling journey!
Reply from Temple & Webster
Hey Antonius, so glad you love your new find—enjoy!
Having exactly what I am looking for at…
Having exactly what I am looking for at a super competitive price to anyone else, also the websites easy navigation and ordering process topped off with accute tracking and delivery time of my order makes the process effortless and stress free.
May 7, 2026
Reply from Temple & Webster
Hey Steve, so happy we had just what you needed and could make it all so easy!
Very easy purchase and prompt delivery
Very easy purchase and prompt delivery. Happy with my product.
May 6, 2026
Reply from Temple & Webster
Hey Jan, Yay! We're so happy you're loving your new find. Enjoy!
Everything went wrong from the start
Everything went wrong from the start, it was the most mismanaged disorganised experience just to organise an invoice for payment had to open a trade account for me to have government victims assist to pay it.
Every single item I received I was genuinely disappointed in was not the quality that seemed suggested- most of it just came wrapped in plastic even kitchen ware in one box.
The bedframe I got was velvet and had a tear in the material
And they cancelled a 3 piece set of saucepans I’ve already paid for I’ve been emailing them about for 2 weeks since being notified it was cancelled. - still haven’t heard about it.
Terrible company to deal with.
Shop elsewhere
March 27, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.