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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products and find the prices to be fair and competitive. Many people report satisfaction with their purchases and often highlight the good value for money, along with the variety of choices available. Reviewers frequently mention that the products meet their expectations and deliver the desired results. However, some people were dissatisfied with aspects of the ordering and delivery process. Several customers experienced issues with delayed shipments, incorrect order fulfillment, or a lack of communication regarding tracking information. There were also occasional reports of products arriving with unexpected flavors or inconsistencies, and a few instances where items were missing from orders.

What people talk about most

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the great quality, amazing prices, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast delivery times,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the great quality for the price,... See more

Price

People report ambiguous experiences with price. Many customers praise the cheap and amazing prices, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I give em' a 4.5 only because there is a hint of distillate in the taste but other than that they are really solid. I figured I would try out one of their bundles just to check em' and I am more than... See more

Rated 4 out of 5 stars

The process are awesome, very fair not overblown like most sites ....I've only ordered a couple times but so far no complaints, I will be ordering more ,im waiting on my next order as I write this... See more

Company replied

Rated 4 out of 5 stars

It was my first order and I am very pleased with my purchase the product is clean and the hardware works till the very end. I like that it doesn't have printing and crap on the cart. I have only tried... See more

Rated 4 out of 5 stars

The lowest prices for cartridges in Canada! I ordered 4 carts the first time and 2 were replaced because out of stock... Hopefully it is not like that for every order!


Company details

  1. Vaporizer Store

Written by the company

Welcome to TenDollarCarts on Trustpilot! We deliver premium quality, lab-tested, and affordable vaping options right to your doorstep. Home of the $10 510 Cartridge! Dedicated to 100% Customer Satisfaction, we are fueled by transparency, authenticity, and a relentless commitment to our community. Experience the difference with Ten$Carts - where quality meets affordability in the Canadian vaping industry. Your trust fuels our passion!


Contact info

3.5

Average

TrustScore 3.5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete joke…

Easily one of the worst and slowest companies I’ve ever dealt with. It’s been a week and so far there’s no sign of my package coming anytime soon. Just a complete joke of a company.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Order paid for and not delivered

This company will take your money and then they will not ship your product. Avoid at all costs. They took my money and they refused to give a refund and they refuse to ship the product properly.

September 22, 2025
Unprompted review
Rated 4 out of 5 stars

Very Niiice!🥸

I give em' a 4.5 only because there is a hint of distillate in the taste but other than that they are really solid.
I figured I would try out one of their bundles just to check em' and I am more than satisfied with my purchase and my next order will better because of their selections.

September 24, 2025
Unprompted review
Rated 4 out of 5 stars

Flavor was amazing

Flavor was amazing, only thing is they burn super fast .

July 28, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thanks for the feedback! We’re glad you enjoyed the flavor — that means a lot. We’ll definitely take note of your comment about the burn rate and pass it along to the team. Appreciate your support!

Rated 5 out of 5 stars

Everything was as advertised

Everything was as advertised. Fast delivery, quality products, friendly correspondence, and inexpensive cost! Highly recommended. I will be purchasing my products from Ten$carts for a long time.

July 29, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you so much for the great feedback! We’re happy to hear everything met your expectations — from the product quality to the service and pricing. We truly appreciate your support and look forward to serving you again for a long time to come!

Rated 5 out of 5 stars

We just ordered 5 to test them out

We just ordered 5 to test them out.

It's nice to see a product that doesn't have a bunch of additives.

It's only 2 ingredients.

Im blown away, you guys are amazing.

I highly recommend buying these carts.

10/10.

July 24, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you so much for the kind words and support! We're thrilled to hear you're enjoying the clean, simple formulation — quality and transparency are top priorities for us. We’re glad we could impress, and we truly appreciate the recommendation. Looking forward to your next order!

Rated 5 out of 5 stars

First and foremost the site is legit…

First and foremost the site is legit and you do get your stuff! I ordered on a Friday and received by Tuesday morning. I tried a small order and got grape and grape soda carts. The regular grape is yummy and hits nice. The grape soda was not quite what I was expecting and had a odd after taste. I look forward to trying more carts!

June 27, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you for the great feedback! We're glad to hear your order arrived quickly and that you enjoyed the grape cart. We appreciate your honest thoughts on the grape soda — flavor preferences can definitely vary, and we’re always working to improve. Looking forward to getting more carts your way soon!

Rated 1 out of 5 stars

Horrible Customer Service/Scam

I got a coupon for signing up for 10% off AND free shipping. They don't apply the free shipping and expect me to pay over $80 for a $10 cart when I can buy one locally for half of the price. Plus when I contact customer service via chat, no matter the time of day, I never get a response. Horrible customer service. Do not order from here.

July 7, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We’re very sorry to hear about your experience — that’s definitely not how we want our customers to feel.

Please reach out to us directly at admin@tendollarcarts.co with your order details or screenshots, and we’ll do our best to make it right. We appreciate your feedback and the opportunity to improve.

Rated 5 out of 5 stars

Smart and reliable

Not gonna lie, one of the best, cheapest, with extreme quality. couldn’t ask better! I order every month and never did I had one problem.

July 3, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you so much for the kind words! We're thrilled to hear you've had consistently great experiences and that you're happy with both the quality and value. Your ongoing support means a lot to us — we look forward to serving you again next month!

Rated 1 out of 5 stars

bundle cost $135 total $301

order cart is a bundle cost $135 when go to checkout with taxes & shipping it say cart will be $301 costing $50 each not what advertised

July 4, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We sincerely apologize for the pricing issue you encountered at checkout. You're absolutely right — the total should not be that high. We’ve recently experienced a technical issue related to Canada Post shipping rate calculations, which is causing incorrect totals at checkout.

Our team is actively working to fix this, and we truly appreciate your patience in the meantime. If you have any questions or would like assistance placing your order manually, please feel free to reach out to admin@tendollarcarts.co.

Thank you for bringing this to our attention!

Rated 4 out of 5 stars

The process was fast and easy

The process are awesome, very fair not overblown like most sites ....I've only ordered a couple times but so far no complaints, I will be ordering more ,im waiting on my next order as I write this

Very satisfied so far

June 27, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you for the great feedback! We’re happy to hear you’ve had a positive experience so far and that you find our pricing fair — that means a lot to us. We appreciate your support and look forward to getting your next order to you soon!

Rated 5 out of 5 stars

great company

dude everyone hates on these people but they are great. I've ordered dozens and dozens of times, they always come through, fast shipping, everyone loves em. Any time there is a mistake, I will email support and they will do their best to fix it in a matter of hours. stop hating.

June 22, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you so much for your continued support and loyalty — it really means a lot. We're glad to hear you've had consistently positive experiences and that our team has been able to assist quickly when needed. We’re always working to improve, and feedback like yours reminds us why we do what we do. Appreciate you!

Rated 1 out of 5 stars

I ordered the 15 cart bundle deal

I ordered the 15 cart bundle deal , and only received 13 carts. Contacted customer service and no apologies just no talk of getting me what I paid for. Just wanted to know if I took a video of me opening my mail. Who videos themselves opening the mail. On top of that this site charges a ridiculous amount of "tax". . I've never been charged tax on any other MOM that I've used. We all know these MOMS don't pay taxes since technically these sites arenot legal. So why am I being charged taxes. Pretty sure they just do that to make up for the fact they sell so cheap.DO NOT TRUST THIS SITE. USE PACIFIC CANNY INSTEAD. The jokers couldn't even get my first order right. Then tried to make it seem like I did something by not taking a video. Would give zero starts but I can't. THANKS FOR STEALING MY MONY 10$ CARTS
YOU LOST A CUSTOM BEFORE YOU EVEN GOT ME

June 19, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We’re genuinely sorry to hear about your experience, and we understand how upsetting it is to receive an incomplete order without a proper resolution. While we ask for proof to prevent abuse and ensure fairness, we also recognize that not everyone thinks to record themselves opening a package — and we should have handled that with more care and better communication.

As for the tax concern, we understand your frustration. While we aim to keep our prices as low as possible, the charges reflect our effort to remain transparent and operational despite the challenges in this space.

If you’re willing, please contact us again at admin@tendollarcarts.co with your order number — we’d like the chance to make this right. We appreciate the feedback and will use it to improve.

Rated 4 out of 5 stars

Great delivery time

Great delivery time, came in a few days.

June 20, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you for the feedback! We're glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Placed my order on a Tuesday

Placed my order on a Tuesday, by the following Monday my order was still on hold and hadn’t been processed. I was in contact with Alex about the issue and was assured it was being worked on. I ended up canceling the order that day after receiving like 5-6 emails since my purchase for me to order more. Why don’t you try fulfilling your orders on time before jamming my inbox with spam to order more. Very disappointed

June 10, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We sincerely apologize for the delay and the frustration caused by the lack of follow-through on your order. It’s completely understandable to be disappointed — especially after receiving repeated promotional emails while your initial order remained unresolved.

Thank you for bringing this to our attention. If you’re open to it, please reach out to admin@tendollarcarts.co so we can take a closer look and make things right. We truly appreciate your feedback and the opportunity to improve.

Rated 2 out of 5 stars

go shorted a cart on my first order

Well, it took 6 days to get my stuff for starters. They said ship next day and it shipped 3days later. Then they shorted me one cart out of the eight i ordered. So think im done with these guys unless they make it right.

June 16, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We sincerely apologize for the delay in shipping and the missing item in your order — that’s definitely not the experience we want for our customers. Please email us at admin@tendollarcarts.co with your order details so we can look into the issue and make it right. We appreciate your feedback and hope to have the opportunity to restore your trust.

Rated 3 out of 5 stars

Flavors are gross

Everything in the purchase and shipping process was smooth. But the "flavors" they offer are an absolute joke. I emailed them once saying, "This cart tastes really bad. Should I throw it out?" and didn't get a response. The "ice cream cookies" tastes like ginger. The "root beer" tasted like nutmeg. I've only found two flavors that taste decent, and that's the cherry and the watermelon

June 14, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you for your honest feedback. We're glad to hear the purchase and shipping process went smoothly, but we’re sorry to hear the flavor experience didn’t meet your expectations — and especially that your email went unanswered. That’s not the level of support we strive to provide.

Please feel free to reach out again at admin@tendollarcarts.co with the specific batch details if possible. We’re always looking to improve and would appreciate the chance to make it right.

Rated 3 out of 5 stars

Short shipped 5 carts…

I ordered the 30 cart bundle with 8 bonus carts but only recieved 33 carts. I was short shipped the 5 water mellon. I sent 2 messages but have been totally ignored.

June 6, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

We sincerely apologize for the short shipment and the lack of response to your messages — that’s not the experience we aim to provide. Please reach out to us at admin@tendollarcarts.co with your order details, and we’ll make sure the missing items are addressed promptly. Thank you for your patience, and we appreciate the opportunity to make things right.

Rated 1 out of 5 stars

Didn't send 4 carts out of my 17 cart…

Didn't send 4 carts out of my 17 cart order (ordered 17 and only received 13 carts)

Have emailed them and not yet received a reply, still waiting for a resolution

Update #1
Reached out to support and was able to provide the necessary proof to receive my missing items. They have indicated that they will sending out the 4 missing cartridges free of charge. A final update will be made upon reception of the package.

June 2, 2025
Unprompted review
TEN$CARTS logo

Reply from TEN$CARTS

Thank you for the update, and we’re truly sorry for the initial issue with your order. We're glad our support team was able to assist and arrange for the missing cartridges to be sent out. We appreciate your patience and look forward to your final update once everything arrives!

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