I give em' a 4.5 only because there is a hint of distillate in the taste but other than that they are really solid. I figured I would try out one of their bundles just to check em' and I am more than... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process are awesome, very fair not overblown like most sites ....I've only ordered a couple times but so far no complaints, I will be ordering more ,im waiting on my next order as I write this... See more
Company replied
It was my first order and I am very pleased with my purchase the product is clean and the hardware works till the very end. I like that it doesn't have printing and crap on the cart. I have only tried... See more
The lowest prices for cartridges in Canada! I ordered 4 carts the first time and 2 were replaced because out of stock... Hopefully it is not like that for every order!
Company details
Written by the company
Welcome to TenDollarCarts on Trustpilot! We deliver premium quality, lab-tested, and affordable vaping options right to your doorstep. Home of the $10 510 Cartridge! Dedicated to 100% Customer Satisfaction, we are fueled by transparency, authenticity, and a relentless commitment to our community. Experience the difference with Ten$Carts - where quality meets affordability in the Canadian vaping industry. Your trust fuels our passion!
Contact info
585 W Pender, V6B 1V5, Vancouver, Canada
- support@tendollarcarts.co
- tendollarcarts.co
3.5
Average
536 reviews
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No customer service
No customer service two week delivery told just to wait ignored took four days of processing to get out of warehouse used third rate courier that got lost no help from them
May 30, 2025
Unprompted review
Reply from TEN$CARTS
We sincerely apologize for the delays, lack of communication, and the frustration caused by the courier issues. This is not the level of service we aim to provide. We understand how disappointing it is to wait without clear updates, and we truly regret the inconvenience.
Please reach out to us at admin@tendollarcarts.co with your order information so we can properly look into the situation and make it right. We appreciate your patience and the opportunity to address this.
Amazing
I have placed two orders and received exactly what I wanted, first time I ordered on a Thursday and received on Monday, next time I ordered last Thursday amidst the Canada post strike and I did not receive much follow up for about 5 days but on the following Wednesday I received an email with my tracking number saying it was shipped with dragonfly. That same afternoon the package arrived. I understand this is a popular website and probably a small “business” so the customer support may lack at Times but I trust this website
May 28, 2025
Unprompted review
Reply from TEN$CARTS
Thank you so much for your continued support and for sharing your experience! We're glad to hear both of your orders arrived safely, even amidst challenges like the postal strike. You're absolutely right — as a growing business, we sometimes face delays in communication, but we truly value your patience and trust. It means a lot to us, and we're always working to improve both our service and support. Thanks again for sticking with us!
I've ordered dozens of cartridges of of…
I've ordered dozens of cartridges of of this site before with little to no casualty. Today I received the notification saying my package was delivered, expected my package either in my mailbox or by my front door. Nothing was there when i went to check. I found this quite strange and I've read other reviews of similar things happening. Hopefully I'll be able to get sent another order or at least a partial reimbursement
May 29, 2025
Unprompted review
Reply from TEN$CARTS
We’re really sorry to hear about the delivery issue — we understand how frustrating that can be, especially as a loyal customer. While we rely on third-party carriers for shipping, we take these situations seriously and want to help however we can.
Please reach out to us at admin@tendollarcarts.co with your order number and any delivery details you received. Our team will look into it and work with you toward a resolution. We appreciate your continued support and patience.
Fake shipment
Placed a order MAY 16TH, multiple days after they promised shipment every single day when I requested. But never responded to my live chat after I realized they never shipped my order, In the morning finally they sent me a tracking number with ICS courier, but it is not valid.. I contacted their customer support and they told me their tracking number are NOT formatted the way they sent me. It say's not found on their site as well and I'm starting to think I'm getting scammed. I will update the review accordingly if anything happens.
May 28, 2025
Unprompted review
Reply from TEN$CARTS
We’re truly sorry for the delay, the lack of clear communication, and the confusion around your tracking number. That’s not the experience we want any of our customers to have, and we understand your frustration.
Please reach out to us at admin@tendollarcarts.co with your order number and any details you’ve received so far. We’ll investigate this right away and ensure you get a proper update or resolution. We appreciate your patience and will do our best to make this right.
Never sent out order
They didn’t send out my order because someone with a similar name in a different part of Canada also ordered. They never sent me tracking info and when I inquired about it they sent my tracking info for someone else’s order. Still haven’t recieved my order.
May 22, 2025
Unprompted review
Reply from TEN$CARTS
We sincerely apologize for the confusion and delay with your order. It’s completely unacceptable that you received someone else’s tracking information, and we understand how frustrating this situation must be. Mistakes like this should not happen, and we’re taking it seriously.
Please email us at admin@tendollarcarts.co with your full name and order number so we can urgently review your case and ensure your correct order is sent out or appropriately resolved. We truly appreciate your patience and the opportunity to make things right.
Pissed tf off
Idk wtf is wrong with their customer service, they’re losing ratings, losing customers, and losing reputation based off this, they have had orders on hold for 2 weeks now me and my friends order is still yet to be processed and they accepted the etransfer. this is bs lol and they never respond on email or on live chat
May 25, 2025
Unprompted review
Reply from TEN$CARTS
We truly apologize for the delays and lack of communication — we understand how upsetting this has been. Holding orders for extended periods without updates is not acceptable, especially after payment has been received, and we’re aware that this is affecting trust in our service.
Please reach out directly to admin@tendollarcarts.co with your order number and any details you have. We’ll prioritize your case and do our best to get it resolved as quickly as possible. Thank you for your patience, and again, we’re sorry for the inconvenience this has caused.
fked up
lol they really need to start shipping orders today many bad reviews already posted im
guessing it’ll go lower than 3 stars by the end of the weekend. no communication for a week and a half is completely not acceptable
May 24, 2025
Unprompted review
Reply from TEN$CARTS
We completely understand your frustration with the lack of communication and shipping delays. This is not the standard we aim to uphold, and we sincerely apologize for the inconvenience caused. Please email us at admin@tendollarcarts.co with your order details so we can prioritize your case and provide an update as soon as possible. Thank you for your patience.
No shipment
I ordered on the 15th, my first order went great shipped easily. They have accepted my money when it's been a whole business week. Canada post strike occurred yes, but they already switched to Purolator to negate the delay and I've had no response from live chat or a viable response from email. Canada post strike is called off now, I hope they ship my order throughout this weekend..
May 24, 2025
Unprompted review
Reply from TEN$CARTS
Thank you for your patience and for sharing your experience. We’re glad your first order went smoothly and understand your frustration with the current delay and lack of communication. We apologize for any inconvenience caused.
Please reach out to us at admin@tendollarcarts.co with your order details, and we’ll prioritize your shipment to ensure it’s processed as quickly as possible. We appreciate your understanding and continued support.
Sad to say Ive had the exact same…
Sad to say Ive had the exact same experience as others. First order was good, processed and shipped fast. Now Order on May 19, money accepted and now my order is complete with no tracking. Exactly as others have said. All atempts of contact are unanswered. Really not happy
May 24, 2025
Unprompted review
Reply from TEN$CARTS
We’re truly sorry to hear about your recent experience and understand your disappointment, especially after a positive first order. Accepting payment without timely processing and lack of communication is unacceptable, and we apologize for the frustration this has caused.
Please email us at admin@tendollarcarts.co with your order details so we can urgently investigate and provide you with an update. We appreciate your patience and the opportunity to make this right.
Same experience as the last 2 reviews
Same experience as the last 2 reviews
Usually they are great. ... I don't feel like I am getting my package so that sucks. Thanks for taking My money for a business week with no progress in shipping. And have to jump.thru hoops for a reply
May 23, 2025
Unprompted review
Reply from TEN$CARTS
We sincerely apologize for the delay and lack of communication regarding your order. We understand how frustrating it is to wait without updates, especially after payment has been processed. This is not the experience we want our customers to have.
Please contact us at admin@tendollarcarts.co with your order details, and we will prioritize your case to provide a prompt resolution. Thank you for your patience and understanding.
I ordered on the 16th and it still says…
I ordered on the 16th and it still says processing. I haven't received any confirmation of shipping or anything. I hope it's just because it was the long weekend and the potential postal strike.
May 16, 2025
Unprompted review
Reply from TEN$CARTS
Thank you for your patience and understanding. We apologize for the delay in processing your order. The long weekend and postal strike have caused some disruptions, but we’re working hard to get all orders shipped as quickly as possible.
Please feel free to reach out to us at admin@tendollarcarts.co with your order details, and we’ll provide you with an update. We appreciate your support.
Never shipped! Scam alert!
Never shipped! Paid express shipping. Such a scam!
May 16, 2025
Unprompted review
Reply from TEN$CARTS
We sincerely apologize for the delay and any frustration caused, especially given you paid for express shipping. This is not the experience we want for our customers. Please email us at admin@tendollarcarts.co with your order details so we can investigate this immediately and work toward a resolution.
5x2g Vape Bundle
Im satisfied with the vapes quality, and size. It's nice to see the testing displayed on the website as well for piece of mine. I have to say as well these are the only thc vapes ive found with any sort of flavour or smell. Great price, fast shipping over all I will be shopping again
May 16, 2025
Unprompted review
Reply from TEN$CARTS
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality, flavor, and size of our vapes, as well as our testing transparency. It means a lot to us. We appreciate your support and look forward to serving you again soon!
Had a great first experience using this…
Had a great first experience using this site. Placed an order a couple days ago. Received it very quickly. Tried a few different items and they have all been great. Price is unbeatable. Very happy with everything and will definitely be ordering more.
May 8, 2025
Unprompted review
Reply from TEN$CARTS
Thank you for sharing your great experience! We’re glad to hear your order arrived quickly and that you’re enjoying the products. We appreciate your support and look forward to serving you again soon!
Customer service does help
I realized I had made a mistake after my order was complete. I emailed them and got a response within 10 minutes. They allowed me to cancel my order and put in a new one. Customer service does reply back. They cannot do a thing if stuff gets stolen out of your mailbox.
May 6, 2025
Unprompted review
Reply from TEN$CARTS
Thank you for sharing your experience! We’re glad we could assist you quickly with your order cancellation and update. You’re right—once a package is delivered, we unfortunately can’t control what happens after. We appreciate your understanding and look forward to serving you again.
Definitely a scam
Definitely a scam, showed my 300$ order was delivered it was not. I've been reaching out to customer service now for 3 weeks with no response. What a joke! Don't EVER order from this place!! I even contacted canada post and they weren't the reason I never received my product. Just a complete scam if I've ever seen one!!
So apparently the only time you will get a response is if you write a bad review to which they have responded to me with an email stating the following at 1241 am,
I wanted to clarify that our shipping insurance exclusively covers errors during transit, not situations where packages are marked as delivered but not received. To enhance the security of your shipments, we recommend considering a PO Box, especially if the delivery location poses a risk of theft.
We suggest opening a ticket with Canada Post so they'll investigate the issue on their end. Please let us know their response, we can send you a replacement if they declared it lost or missing.
Show quoted text
I responded back right away and now again absolutely NO response. Like wtf is this?! Don't EVER order from this company again. Complete joke! And btw, our mail boxes each have individual keys which we own, there's no possibility of theft and I updated them on the ticket I opened with canada post and everything and they stopped responding.
April 1, 2025
Unprompted review
Never received nearly 400.00 (2 orders)…
Never received nearly 400.00 (2 orders) going on three weeks, impossible to get a hold of someone - like a human being, email was. A mistake cause now there responses are nothing but ads
Very frustrating
I want my money back!!
April 11, 2025
Unprompted review
It took me almost a year to finally make the purchase
I thought for sure it was to good to be true but for once, it's not. Just received my order. Only into my first cartridge. But it's definitely good. Definitely will order again. Will update my review once I'm halfway through my order
April 24, 2025
Unprompted review
Well I’ve been smoking for over 40…
Well I’ve been smoking for over 40 years .. gotta say you guys did something for all of us instead of yourself .. I tip my hat
April 18, 2025
Unprompted review
Ten dollar carts is ok
Ten dollar carts is legit. I've been smoking them for 2 years now. I only buy strain names, cola isnt a strain
LOL Only downside is that they're only satvia or hybrids strains, no indica, so they are not super potent. They changed they coils recently too, went from local to import, but still works 💪🏻
April 19, 2025
Unprompted review
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