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Rated 1 out of 5 stars

It’s two months now that I have been without this service following the upgrade to their supposedly improved app. I have been a paid customer of TennisTV for over 6 years. Multiple emails to support... See more

Rated 1 out of 5 stars

I used to enjoy this app but the last month has been hopeless, being unable to watch matches on phone or TV. Absolutely the worst, actually non existent, customer service. Not the courtesy of a re... See more

Company replied

Rated 1 out of 5 stars

I don't think this company would want to improve. They simply refuse to return your money for months on end without supplying any service. There is always some technical error which can never be fixed... See more

Company replied

Rated 4 out of 5 stars

Recently subscribed and overall happy with the service. Watching via Firestick and video quality is very good. Some matches on outer courts aren't a good viewpoint. Main issue is the commentary ..Kevi... See more

Company details

  1. Movie Streaming Service

Written by the company

Tennis TV – Official ATP Tour Live & On‑Demand Streaming Tennis TV is the official streaming service of the ATP Tour, giving tennis fans worldwide access to live and on‑demand coverage of every ATP Tour tournament, including ATP Masters 1000, ATP 500 and ATP 250 events. Subscribers can watch thousands of live matches and replays throughout the season, with full match replays, highlights, classic matches and exclusive ATP content. Tennis TV offers multiple courts, flexible viewing options and high‑quality streams, so fans never miss the action from their favourite players. Tennis TV is available on web, iOS and Android mobile apps, and on a wide range of connected TV and streaming devices, including Amazon Fire TV, Roku and Samsung Smart TVs, making it easy to watch tennis at home or on the go. Please note: Tennis TV covers ATP Tour events only and does not include Grand Slam tournaments or WTA matches. Fans can create a free account to explore the platform, with paid subscriptions unlocking full live and on‑demand access. Whether you’re following the biggest tournaments or watching matches on your own schedule, Tennis TV is built for tennis fans who want reliable, official ATP coverage all season long.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

176 reviews

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Replied to 56% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Very disappointing

Subscribed to TennisTV after Eurosport stopped broadcasting the ATP tour in my country since the 2024 season. But note that Eurosport still shows the Grand Slams here: yes the tennis big business decided it was a good idea to make the fans pay twice…
Anyway, compared with my previous experience with Eurosport over the last years, Tennis TV is simply terrible:
- overpriced compared with Eurosport, especially as the service quality is much lower.
- doesn't show the Grand Slams! I guess because they're not managed by the ATP, but still…
- on ATP tournaments, it shows only matches on the main court, so at best half of the matches are shown.
- can't rewind a point when watching live: seriously!!!
- replays are not immediately available once the match is complete.
- can't mute the comments, to hear only the court ambience.
- on AppleTV, it asks me to reauthenticate every f***ing day!

I really enjoyed watching tennis on the Eurosport app on AppleTV, as, in spite of its shortcomings, it gave me access to almost all courts, I could easily replay great points, and it was not that expensive. Here, I feel ripped-off and frustrated and it's ruining my experience when watching tennis, so I'm doubt I'll renew this when my subscription is over.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor definition for the price

No problems with the streaming.
What I did have a problem with is the poor definition.
I mean, for a sport like tennis, involving fast movement of the ball, it was totally unwatchable!
Tennis TV needs to be HD, like many tv channels are.
Is this so difficult to achieve? Then the significant cost would make it viable.

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Awful Awful Awful

Awful Awful Awful. How can a "tennis" channel NOT show grandslams live? Are you serious? Doesn't connect to Samsung TV's! poor customer service. STOP people do not subscribe!!

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Tennistv app

Wish I had read the reviews before I became a premium subscriber. Absolutely uselessly slow, poor connect, nothing live, won't connect on Samsung tv just says error undefined! No function to save your favourite matches compared to when it was on prime. Help or customer service is non existence! Disgrace

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

I stupidly paid for a years…

I stupidly paid for a year s subscription. The service is completely useless. Nothing is live. I have read the Ts and Cs...if you want a refund you have to ask within 24 hours of paying for a subscription. Clever 13 month for 12 month offer....

PLEASE BELIEVE ALL THE PEOPLE UNDER - AVOID AVOID AVOID.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great Way To Watch Tennis!

Have to say I really had doubts about this after reading all the negative reviews. However I have found the service to be perfect. Best viewing for me has been using the app via an XBox or directly on my PC. No lag or streaming issues and picture quality is spot on. All the tennis this week has been in Australia so being able to watch what I want when I want has been ideal for me!!

January 4, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed

I subscribed to tennis tv in December 23 when Amazon stopped showing ATP tournaments. The app works fine on my iPad and on the whole I have no issues with it. It isn’t as versatile as the Prime coverage was, but is ok. However I have 2 TVs with Amazon Firestick. The issue is the same on both. Live coverage constantly loses sound then the picture buffers. This only happens for a few seconds, but happens frequently and is a real pain. It never happened when I watched Prime tennis through the firestick or live tennis on BBC iplayer, eg Davis Cup.I have reached out to them for advice, but have had the usual ‘it’s not us, it’s you’ reply. I have good stable internet connection with excellent download/upload speeds. I have also followed all troubleshooting tips. I’m not prepared to fork out for the most expensive firestick, as mine work fine with all other apps. Maybe they should be taking advice from the app developers at Amazon Prime, who gave us such good tennis coverage over 5 years.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

Tennis TV - never ending problems, waste of money & poor customer service

Tennis TV is the worst! Signed up August 2023 and I've not been able to watch ONE single tournament without a load of problems (signing in, streaming etc). Have emailed them numerous times and got a reply the first few emails with things to try (they said they were aware of the problems and were attempting to fix) but last 3 emails have gone unanswered. I have remained polite but the last email I suggested perhaps a partial refund was in order seeing the problems I have had since day 1! What do you know, no response to that email. I have cancelled my subscription, not much more I can do besides warn as many possible customers as I can.
FYI I was using Macs with both Chrome & Safari and neither worked properly even with the instructions to fix that they supplied me.
Don't waste your money until they get these problems sorted.

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

Works with malicious and sneaky…

Works with malicious and sneaky practices to extract the most amount of money. Firstly offers you one package but just to automatically transform it to a full subscription.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish, set up an account and it didn't work on my tv. Tried several times, so I had to cancel paymenr after much wasted time. Bring back the BBC sports coverage!

November 23, 2023
Unprompted review
Rated 2 out of 5 stars

dreadful user experience

the current interface has annoying thumbnails that animate and give you nausea. when you are wanting to watch replays without knowing the score, the thumbnail you click on shows an action shot of the player who has won. so what's the point. stupid. when you click on the function to advance ten seconds or more, it also animates and sometimes it misses and you accidentally hit the timeline which advances you to the end of the match....thereby destroying your suspense. a truly shitey user experience. i've contacted them many times. they don't reply. someone please let me know any alternative streaming company i can join instead.

November 13, 2023
Unprompted review
Rated 4 out of 5 stars

It works good so far

I didn’t have issues on my latest Chrome, could air play on my TV (because Samsung Tizen app tells me to enter password manually, this is ridiculously inconvenient), watch on my iPad, Pixel 6 and latest iPhone. However website is more convenient than native apps (fullscreen on mobile is a bit annoying while rotating).

November 5, 2023
Unprompted review
Rated 1 out of 5 stars

They put through a renewal for me…

They put through a renewal for me without my authorization. I tried to cancel it and they said, too bad, we won't refund any of the $149.99 annual fee. Don't use this company. Also, many of the matches that they show you can see for free on Youtube so why pay them? I called to get the charge reversed on my credit card but they said because it is a subscription, Mastercard can't help me. DON'T SIGN UP WITH THIS COMPANY.

October 9, 2023
Unprompted review

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