Very pleased with my good value, robust and practical Ecocool icepack. Easy to use website, found what I needed, right away! Delivery on time at a reasonable delivery cost, given current cost of po... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The tents spares staff understood exactly what I wanted. They provided me with a quotation to have the repair done by them and they also gave me the direct link to the item so that I could order i... See more
Company replied
Small error on order that was resolved by tent spares with no problem. That was after we had made a mistake on our original order and had to cancel it! Great customer service from Sue who sorted us o... See more
Company replied
Very happy with purchase. Needed a couple of new poles after wind damage during the summer holidays. Tried different places with no luck. I found Tentspares and found exactly what I was after. A bonu... See more
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Company details
Written by the company
TentSpares Ltd established fifteen years ago provides a much-needed service that the camping and caravanning industry was lacking ⛺ Our staff has 40 years of combined expertise in the sector, and as we have developed over the years, we are now Universal Spares' primary UK distributors, along with big brands like Khyam, Vango, Outwell, and Fiamma, to name a few. Having grown and established our business through the years, we have increased 📈 our selection and now also have a custom pole service for your tenting needs 🏕️ Working with many different tent manufacturers, we have a large selection of general spare parts, replacement tent poles, waterproofing, and even specialised tent pole runs and air tubes in store. All of these are readily available on-site and ready for prompt delivery 🚚 🌐 Visit our website www.tentspares.co.uk
Contact info
Unit 8a Jacknell Road, Dodwells Bridge Industrial Estate, LE10 3BS, Leicestershire, United Kingdom
- 01455 239 999
- enquiries@tentspares.co.uk
- tentspares.co.uk
4.8
Excellent
126 reviews
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Hasn’t replied to negative reviews
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Reply from Tent Spares
Hi,
Thank you for your review and kind words regarding our service.
Kind regards,
Tentspares Team
Reply from Tent Spares
Hi Toby
Thank you for taking the time to send the good review, glad we could be of service.
Kind Regards
TentSpares Team
Reply from Tent Spares
Hi Victor
Thanks for your nice review, glad we could help.
Kind Regards
TentSpares Team
Poles were the right size for the…
Poles were the right size for the Hampton 6. Simple but good instructions to fix.
April 28, 2025
Reply from Tent Spares
Hi David
Thank you for your order and review, glad we could help and the parts worked for you.
Kind Regards
TentSpares Team
As required and delivered on time.
April 24, 2025
Reply from Tent Spares
Hi,
Thank you for leaving us a positive feedback, glad to see you're happy with the product and service.
Kind regards,
Tentspares Team
Great service and product very pleased
April 28, 2025
Reply from Tent Spares
Hi Chris
Thank you for the great review, glad we could help.
Kind Regards
TentSpares Team
Replacement tent poles
I bought some replacement tent poles a few months back to repair my tent, but have only just had a chance to do so now, hence my late review.
The ordering process was easy, the delivery was very quick, and the poles were excellent and a great replacement and the threading hook provided made the job much easier. Thank you.
February 3, 2025
Reply from Tent Spares
Hi Ged
Thank you so much for taking the time to send us a lovely review. Glad we could help.
Kind Regards
TentSpares Ltd
Absolutely fantastic
Absolutely fantastic. Held spares for my 12 year old Khyam tourer awning.
April 25, 2025
Reply from Tent Spares
Hi,
Thank you for your kind words. We're glad you received the parts needed to fix your awning.
Tentspares Team
Great service
I have used Tent Spare on lots of occasions and they never let me down.
It is very rare that they don't have the poles or repair kits we need.
April 24, 2025
Reply from Tent Spares
Hi,
Thanks for your kind words and being a loyal customer.
Tentspares Team
Reply from Tent Spares
Hi Mr Bell
Thank you for your review, glad to hear the Repair Kit worked for you.
Kind Regards
TentSpares Ltd
Broken pole for my tent
I had a broken pole for my tent which i needed mending or replaced for the upcoming weekend.
I Drove for an hour to get to Tent Spares and after a little drive round i found the company.
I was greeted with a lovely welcome by a kind lady and explained what had happened and what i would like. She was able to take my tent pole and ask a male member of staff who was able to change the section of pole that had broken while I wait, to my delight that I didn't have to purchased a complete new pole.
Very good service by the company and the staff. Thank You very much.
April 15, 2025
Unprompted review
Reply from Tent Spares
Hi Alan
Thank you for your kind review, glad we could help you.
Kind Regards
TentSpares Ltd
Reply from Tent Spares
Hi Michael
Thank you for your kind review, glad we could help.
Kind Regards
TentSpares Ltd
Replacement Pole Kit
Excellent replacement pole kit for Eurohike Hamilton 6 also purchased extra shock cord and ferrule. Easy to use website with good descriptions and variety of sizes along with fast delivery.
March 27, 2025
Reply from Tent Spares
Hi,
Thank you for your kind words and glad to see that you found our site useful and easy to use.
Tentspares Team
Reply from Tent Spares
Hi,
Thank you for your kind words, happy to help.
Tentspares Team
Best place for purchasing new air tubes…
Best place for purchasing new air tubes fast quick delivery and always respond to any query very quickly and efficiently. Will always purchase from tent spares and always recommend them to people trying to locate tubes and other parts
March 25, 2025
Reply from Tent Spares
Hi Nicola
Thank you for your order and kind words, glad we could help you.
Kind Regards
TentSpares Team
Reply from Tent Spares
Hi David
Thank you for your order and kind review.
Kind Regards
TentSpares Team
Very good website orderd tube and came…
Very good website orderd tube and came really quick will use again
March 25, 2025
Reply from Tent Spares
Hi Shaun
Thank you for your order and review, glad we could help.
Kind Regards
TentSpares Team
A good company to deal with fast…
A good company to deal with fast delivery and value for money
March 12, 2025
Reply from Tent Spares
Hi,
Thank you for your kind words regarding delivery and products.
TentSpares Team
Very quick delivery
Very quick delivery of the item we purchased. Packaging was excellent with no damage to the item.
March 10, 2025
Reply from Tent Spares
Hi Gavin
Thank you for your order and your kind review.
Kind Regards
TentSpares Team
Emailed query
Prior to placing an order I emailed the company with a query which was answered promptly even though it was the weekend. My subsequent order was delivered very quickly.
March 5, 2025
Reply from Tent Spares
Hi Mrs Cartwright
Thank you for your order and review, glad we could help.
Kind Regards
TentSpares Team
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