Teppichcenter24 Reviews 842

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Carpet Store
  2. Decoration and Interior Design Store
  3. Flooring Store
  4. Oriental Rug Store
  5. Rug Store

Written by the company

Bei Teppichcenter24 finden Sie eine große Auswahl verschiedenster Muster und Farbkombinationen sowie moderner und zeitloser Designs, die unsere Teppiche zu wahren Eyecatchern werden lassen. Ob Flachgewebe-Teppiche oder Hochflor-Teppiche, wir haben eine große Auswahl von Teppichen verschiedenster Herstellungsarten und Materialien.


Contact info

4.2

Great

TrustScore 4 out of 5

842 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Coziest cutest Carpet on the Market

I wanted to add a beige/white carpet to my girly room to make it look cozy. The carpets turned out to be super expensive 0.0 I was lucky enough to bump into TeppichCenter24 ad. At first I thought it is a scam website because weird interface XD I orderer Hochflor Teppich Wohnzimmer Shaggy Flauschig 160x220 cm Elfenbein only for 38 Euro, which seems to be very cheap compared to other firmas. It turned out to look absolutely stunning. Unfortunately I am unable to add any picture. The quality is not wild and the fibers on the carpet are not very thick, but it looks quite expensive and respectable. Very pleasant to sit/lie on it, the material is very soft. GSL Delivery was a bit long, but I am satisfied. 5/5 I recommend TeppichCenter24

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible returns experience

Hilariously bad, and you should stay well away from them.

We bought two carpets from them via Amazon and they arrived dirty in torn plastic wraps.

The seller then had the audacity to expect us to carry two heavy carpets to a courier location instead of getting them picked up like reputable sellers do.

And to make it even better, they asked for the carpets to be packed safely for the return, when they couldn't even be bothered to do the same for the delivery.

Definitely a company to stay away from, and one of the reasons not to buy from 3rd party sellers on Amazon.

November 14, 2024
Unprompted review
Teppichcenter24 logo

Reply from Teppichcenter24

Hello ,We're really sorry to hear that you've had such a bad experience with your order. Of course, this shouldn't happen - neither the condition of the delivery nor the returns process should be this frustrating. 😔

Returns via Amazon have certain guidelines that we must adhere to, but we absolutely understand that in your case this was far from ideal. We will take your feedback to heart to further improve our service.

If your issue has not yet been resolved, please contact us directly at customerservice@teppichcenter24de - we will see what else we can do to accommodate you.

Best regards,

Rated 5 out of 5 stars

Very happy!

The carpet is exactly what I was expecting and delivery process went smoothly! Very happy!!

November 22, 2023
Unprompted review
Show reviews in all languages. (842 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look