Tesla Reviews 1,903

I have been driving Tesla cars for about 10 years, starting with a Model S 85D, Model X P100D, Model Y. Over time servicing experience has got worse, repairs have got more expensive, charging experience has got worse, build quality has never improved. To insult i paid for FSD and never received it!!!
Never again, my current Tesla lease ends soon and i will never be coming back to this brand, ever. Stay away, there are plenty of better brands available now.

Worst support I've ever experienced. A car that is dependent on your application and you cannot log in. Just send all your personal information and then there will be silence. No answer to the challenge. Thank you Tesla. Now I know it was my last buy.

Tesla is the worst company ever. They rob you by subscribing to their services and then they have a policy for no refunds in any case, even if it’s the first day of subscription and the customer has not used the service even once. They have an average car with a below average drive experience. Coupled with horrible customer service policies, it’s a nightmare to own a Tesla. Stay away from them, there are much better options in the market in this price range.

I had a model Y. But since that ketamine addicted Boss seems to become completely out of his mind i sold it for almost a scrap price. Also there was no moment of driverfun without errors or other defects. I guess Tesla can cancel it's production in Europe. Nobody with any common sense wants to support that 2 mental patiënts.

Tesla change upper or lower control arm on my Tesla model 3. They are little bit expensive or too expensive but they do the job properly. Still happy with their service

When I bought my Model S, I did not expect to be a captive client financing Elon Musk’s extremist political agenda. I cannot wait to get rid of this car that now stands as a banner for climate change denial.

Worst customer service experience. I ordered a 7 seater model Y car December 2024, told to expect delivery early 2025. Just to get a voice message to say my order has been cancelled by Ricky - Tesla Maidenhead, England.

That’s a new low from Tesla, reflects such poor customer service and even a bad work work culture there.

By far the worst car company I have ever experienced.

The company is set up to be an “everything is done online / on the App POS” - and if that’s what you like, great, however, the handover of the vehicle was shocking.

It was literally abandoned in the middle of a car park and I was basically told, it’s over there.
That was after my collection date was moved.

It would be easier to get hold of the King than to get hold of anyone to speak to via the telephone phone at Tesla.

And don’t even try to email them, emails are ignored until you mention complaint or financial ombudsman.

Went into Tesla to buy a vehicle put down $250 picked out my car gave all the information I needed to get approved came in the next day. They told me they didn’t run my credit but they’re sorry another sales person sold the vehicle . I was told that they would be sending me my 250 back. I went next-door and I bought a brand new Mustang mock E. Then I was told they ran my credit after I bought a car and they told me I didn’t get approved so now they’re keeping my 250. What a scam.

Tesla Northampton Absolutely Shambolic Service – Should Be Avoided at All Costs!

I am absolutely FUMING after my experience with Tesla Northampton. I sent my car in for service, expecting at least a basic level of professionalism, but what I got back was an absolute disgrace. Not only did my car return with MORE ERRORS than it had before, but it was also FILTHY – clearly not valeted, not even a basic wipe-down.

The only thing Tesla Northampton seems to care about is their extortionate £165 per hour labour charge and getting their precious 5-star review – well, here's the TRUTH: their service is BELOW ANY STANDARD!

Trying to speak to anyone about my concerns was an absolute joke. The place is like a GHOST TOWN – nobody to help, nobody to explain anything, just an empty showroom with zero accountability. The moment you've handed over your money, they couldn't care less.

And let's talk about the bigger issue – if you buy a Tesla, you are basically LOCKED IN to Tesla service centres because there are barely any independent garages willing to touch these cars. So unless you want to be held hostage by Tesla's incompetence, DO NOT BUY A TESLA!

I want my money back. This has been the worst customer experience I have ever had with any car manufacturer. Tesla might make fancy cars, but their service is abysmal, and I regret ever buying into the hype. Avoid at all costs!!!

Elon has onehandedly destroyed the brand- NO ONE will touch them, drive or being seen in one. It is effed!!!

Love the car but the communication is awful for delivery and service. Can’t wait to lease end…hopefully no surprises.

Avoid. the powerwall in the UK. The technical support is utterly useless. Bought the powerwall 2 last July. Took nearly six months to get on the Octopus flux tariff. Then a big storm, and powerwall worked to give us power during outage. Then it went on the fritz. Hasn't worked since. Their customer care utterly useless. In nearly 2 months we've been given a reference number for our complaint and been told we've been 'escalated to tier 2' whatever that means. I can't think of any other company that has treated me with such contempt.

The imperialistic tendencies of GAFAM—those dominant American tech giants—are becoming harder to ignore and now extend to Tesla. The company, under Elon Musk’s leadership, has exhibited a similar arrogance that knows no bounds. I spent nearly $4,000 on the enhanced autopilot feature, only to have it disabled without just cause, allegedly for not paying enough attention while driving. This is utterly unfounded; Tesla’s algorithms are flawed. But Tesla presumes to know what’s best for you.

Tesla, I demand a refund of the $4,000 I paid for this malfunctioning feature. We all need to be vigilant, as the next step will involve these algorithms preventing us from driving altogether. The company’s behaviour mirrors its CEO’s erratic tendencies.

It’s high time for the European Union to investigate this scandal.

BRO! THE CYBER TRUCK LOOKS LIKE A MINE CRAFT CAR! IT LOOKS LIKE STEVE BUILT IT!!!!!

I’ve only had the car for 2 years and already the bluetooth won’t connect to my phone. The car is of a shoddy build and honestly i regret buying one - save yourselves the stress and buy a reputable brand! As i’ve seen multiple people comment here dealing with anyone at Tesla is a nightmare. Customer service read the same script and hang up on you when you try to ask them anything that deviates from their pre-learned script. The car delivery was a nightmare with the car being badly scratched when they gave me the keys!

Went to purchase a Tesla model 3. Filled in spec sheet on app was given a pcp monthly payment. I then went on to sign for finance and monthly payment had gone from £384 to £444.64. I was shocked at jump in price, called Tesla and they blamed faulty prices on their site. Well 4 days later and after being told prices had been corrected, I was surprised to find out when I entered same specs I got the £384 price yet again. Please avoid these scammers as low price is used just to get deposit and then trap you in to a sale. For me I have refund and l am now looking to buy a BYD seal.

Good car. Customer service is abysmal. All departments are unhelpful, God help you if you run into any issues and require assistance. The customer service team will be of no help.

Never buy a Tesla, if you have any repairs issues, you have no choice but to use the Tesla repair centres, they are always busy & you can wait 2 weeks to book your car in, then the parts are never available, I had to wait a month for parts. Every time my car went in for a small repair for 1 or 2 days it ended up being in the service station for 4 to 8 weeks. Really badly organised. Again my car won't start/ no power so I have been waiting 4 days for technical team to do a remote diagnostics, keep being told they will get to it shortly, 3 days later asked again to be told they will get to it ASAP but they have a backlog! I've been left with no car & no idea when they will be able to run a diagnostic to check which parts need replaced so don't know if parts will be available! You cannot take it to any other garage to be repaired so the customer service staff are rude & direct & don't care if you are left without transport, which i rely on for work. Will sell as soon as it is repaired & won't buy another Tesla