While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting their effectiveness and durability, especially regarding rim protectors and interior accessories. Many people highlight the exceptional customer service, describing it as responsive, helpful, and willing to resolve issues promptly. The ease of purchase, quick delivery, and smooth exchange processes are also consistently mentioned as positive aspects of their experience. However, some customers were dissatisfied with certain products, finding that items like window shades or wheel protectors did not fit correctly or broke easily. There were also occasional concerns about order and delivery, with some people experiencing slow shipping, incorrect tracking information, or unexpected international shipping origins.

What people talk about most

Product

Users describe ambiguous interactions with product quality and functionality. Many customers praise items... See more

Quality

People report positive experiences with quality, often praising the perfect fit, high quality, and durability... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report simple ordering processes, fast... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. While many customers praise fast shipping,... See more

Customer service

Clients share positive opinions on customer service, with many praising the responsiveness and willingness to... See more

Based on these reviews

Rated 4 out of 5 stars

I bought rear window shades for my Tesla Model S, but they didn't fully cover the small rear windows. I asked for a refund because the windows didn't fit. Teslaunch responded, asking for further expl... See more

Rated 4 out of 5 stars

Ordered the alloy wheel protectors. Fairly easy to install and look great actually. They were on my model 3 performance. However, first time out, mounted a kerb slightly and they snapped! Now at... See more

Rated 5 out of 5 stars

Very pleased with my experience at Teslaunch. The purchase was easy, delivery was quick, and the product exchange was smooth. The company is ran by honest and genuine business people who know how to t... See more

Rated 5 out of 5 stars

I've been looking everywhere for a blue key fob holder. This exact color. Blue is my favorite color for accessories. Thank you so much for making this! Also, now my key isn't lost in all the blended n... See more


Company details

  1. Car Accessories Store

Written by the company

Teslaunch focuses on the production and sales of Tesla-specific accessories, with excellent design and supply chain, bringing the latest and best quality accessories to Tesla users around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the products and selection on…

Love the products and selection on teslaunch. I have had my Model Y since 2020 and have been impressed by the constantly evolving selection of products, their competitive prices, sales, and shipping speed.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience - Great Support

Placed an order for four items. Soon after email updates indicated shipment was coming from international warehouse, not USA...so started a conversation with Support. I received timely email updates regarding the order shipment and progress thru Customs. There were a few delays getting thru Customs...no big deal for me. Once received, all items are great!

I like Teslaunch product selection and pricing, easy ordering, and product quality. All items ordered fit well and I am glad to have each one. And again, I appreciate the assistance from the Support Team.

Hmmm...what else do I need to order...? :-)

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Teslaunch they have very good customer...

Teslaunch they have very good customer service,special this days very hard to find very good responsible companies who really care about thier customers and not only money and teslaunch they are about thier customer and I recommended to each customer go with them ,I just recommended to my friend and very soon his going to purchase protect to his rims ,thanks teslaunch for great customer service.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

Very happy with the service side of Teslaunch. The smallish rear Triangular window covers were needed and Joe in their Customer Service was on it immediately. Communicative and willing to help ensure my needs were taken care of asap. Thank you, Joe at Teslaunch! Check plus for a job well done.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered some items on July 31

I ordered some items on July 31, 25. After about a week of no updates on order fullfillment, I emailed their customer service. They informed me the items were backordered and they hope to be able to fill the order soon. They offered a 10% discount for the trouble. I finally received a tracking number on 8/18/2025 from ChinaPost. The shipping was extremely slow. Today is 9/7/2025 and the last update occurred on 9/3/2025 showing it was leaving the American Transport Center. I am assuming the package is being transferred to the USPS based on other reviews. Needless to say I'm pretty frustrated with the delays after being "spoiled" by Amazon shipping and delivery. I know this is a first-world problem but please think twice before ordering through Teslaunch unless you are ok waiting over a month for your order.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Rim Protectors for Model 3 Highland

I purchased the rim protectors for my Tesla Model 3 Highland from Teslaunch, and I couldn’t be happier with the experience. The product fits perfectly on the new Highland rims, and the installation was straightforward. They not only add an extra layer of protection against curb rash but also enhance the overall look of the wheels.

The quality feels premium, and they sit snugly without any rattling or movement. Shipping was quick, and the packaging was secure. I also appreciate that their customer support was responsive and helpful when I had a question before ordering.

Overall, I’m very satisfied with both the product and Teslaunch as a company. Highly recommended if you want peace of mind and a cleaner look for your Tesla wheels.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, FANTASTIC customer service. This company has really impressed me, especially after I ordered the wrong item and they swapped it out with no hassle.

September 3, 2025
Unprompted review
Rated 3 out of 5 stars

I like the options for accessories for…

I like the options for accessories for the starlink mini that they have to purchase. The ordering to receiving was a long time. Also one of the pieces was missing a nut to screw the sticky leg on for mounting.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Quality Service

I had a set of damaged wheel rim protectors come in. They were bent beyond repair and it was obviously due to the carelessness and neglect of a certain big name postal service.

I contacted Teslaunch and they wasted no time reissuing me a new set ASAP.
They made things right and handled it professionally.
I’m still waiting on those new rim protectors, but they’re set to come in real soon.
But I couldn’t be more happy with the customer service.

It’s become more of a rarity today to experience a company that actually cares about its customers.

Looking forward to that new set and if this is the way Teslaunch treats their customers, rest assured, they’ll definitely be receiving another order from me in the future!

August 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look