Test Well Reviews 

49
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TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My headline says it all! This site was found by me using AI to ask about ordering lab tests without having to go through my physician to save unnecessary office visit fees. AI suggested two sites, Tes... See more

Company replied

Rated 2 out of 5 stars

One star = I did not receive my order. Two star = I received less than expected. Three star = I received exactly what I ordered. Four star = Better than expected. 5 star= above and beyond. REVIEW: On... See more

Company replied

Rated 5 out of 5 stars

Booking the appointment online was easy and convenient. No hassle. At the facility the staff was friendly and informative. Minimal waiting time.

Company replied

Rated 5 out of 5 stars

This was so easy and WAY less expensive than what the same labs were going to cost me out of pocket being referred by my PCP! I will definitely use Test Well again!

Company replied

Company details

  1. Medical Clinic

Written by the company

TestWell is a direct to consumer lab testing company.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(49)

49 reviews in the last 12 months

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Rated 4 out of 5 stars

It all went fairly smoothly

It all went fairly smoothly. Would have liked some sort of paperwork in return.

September 25, 2026
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Reply from Test Well

Hi Charles, thanks so much for the kind review. If you didn't get access to your results to download, just reach out to support and we will make sure you get them!

Rated 5 out of 5 stars

Excellent customer support

I made an error signing up for my test and customer support was GREAT.

September 27, 2026
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Reply from Test Well

Hi Kim! We're so glad the support team was helpful. We're here for anything you need!

Rated 2 out of 5 stars

2 stars.

One star = I did not receive my order. Two star = I received less than expected. Three star = I received exactly what I ordered. Four star = Better than expected. 5 star= above and beyond. REVIEW: Online order clearly puts “free testosterone” in the title of what you are ordering but purposely confusing lists in the title of my order but includes it in a more expensive test. Results took much longer than expected. Also not ever quest lab accepts this, I had to drive to a 2nd location after I was refused service.
This company fully expects you to buy at a quick glance and then gaslight light you when you don’t know their proprietary codes and references. I fully expected my “free testosterone” results included with my test because it was included as “bioreference” in the title of what I paid for. Then I found out that means nothing and is put there to boost sales, no other reason.

October 3, 2026
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Reply from Test Well

Hi Santino, we are sorry to hear that you feel that way. We try to be as clear as possible on our pages so that there is no confusion about what you order from us.

It looks as though your order took a total of 3 business days, as we stated online and that the item you ordered to test was exactly what you got. You ordered a total testosterone test which is exactly what you got and if you wanted both markers we do carry a panel for that for an extra 10 dollars, you would just need to order that instead. BioReference is a lab we use in NY/NJ and has nothing to do with boosting sales.

If there is anything we can do here, please reach out to support and we can look at your account further to see what we can do to make this right for you.

Rated 1 out of 5 stars

Still waiting on my results

Still waiting on my results

October 3, 2026
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Reply from Test Well

Hi Edward — thank you for the review, and I'm sorry you've been left waiting. I looked into your order personally: your results were released to your TestWell account on Saturday, October 3, and we emailed you that afternoon to let you know. If you dont see them in your account, let us know at Support@test-well.com. If anything else about the experience fell short, reply to that email and I'll make it right.

— Josh, Founder, TestWell

Rated 5 out of 5 stars

Did not know you existed and was very…

Did not know you existed and was very happy that you were a fraction of the cost of LabCorp, but I could still go to LabCorp!

September 26, 2026
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Reply from Test Well

Hi Jay! We're so glad you are happy were here! Happy to serve you!

Rated 4 out of 5 stars

The process was quick and easy

The process was quick and easy. Managed to save money on blood work and the tech was knowledgeable so everything went well.

September 26, 2026
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Reply from Test Well

Hi Keith! We're glad to serve you!

Rated 5 out of 5 stars

Very easy, Will use again!

Very easy, convenient! Saved me so much money as a self pay patient! Thank you!!!

October 1, 2026
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Reply from Test Well

Hi Rhonda, we're so glad! Thats what we're here for!

Rated 5 out of 5 stars

Easy to order

Easy to order. Easy to book

October 1, 2026
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Reply from Test Well

Hi Aimee, thanks for the review! We're glad it was easy all around for you!

Rated 3 out of 5 stars
Test Well logo

Reply from Test Well

Hi there, we are sorry there was a delay with your results. We hope that next time the lab of your choice provides them in a more timely manner. We will be waiting to provide your requisition for your next visit.

Rated 5 out of 5 stars

Excellent service

Quick, easy, professional and convenient!

September 22, 2026
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Reply from Test Well

Hi William, we're so glad it was a good experience for you!

Rated 5 out of 5 stars

Good service

Good service. Prepaid for blood work since insurance charges too much and my deductable is high so cheaper to just pay out of pocket. Quick results

September 22, 2026
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Reply from Test Well

Happy to serve you Lisa, and we look forward to doing it again!

Rated 5 out of 5 stars

Lab samples

Fast, professional and kind.

September 29, 2026
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Reply from Test Well

Hi there, thank you so much! We look forward to serving you again!

Rated 5 out of 5 stars

cheap and very quick and easy

everything was quick and easy i even switched from labcorp to quest. sent me a new lab form with no problem. i shoped online and test well was cheapest for what i wanted to have done.

September 27, 2026
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Reply from Test Well

Hi Robert, thanks so much for the review! We're happy you're happy.

Rated 5 out of 5 stars

I sent a patient there and he was very…

I sent a patient there and he was very satisfied with the convenience. I myself were very happy with the speed with which we got the results. We will do it again for sure.

September 19, 2026
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Reply from Test Well

Hi Jon, thanks for sending them our way. We look forward to serving you again!

Rated 5 out of 5 stars

It was very smooth ordering test

It was very smooth ordering test, getting orders, and finding lab to have the draw. Reasonable prices too.!
Good customer service!

September 25, 2026
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Reply from Test Well

Hi Tammy, thanks for the review! We're glad it was smooth for you.

Rated 5 out of 5 stars

Wonderful experience!

Very easy to order tests and fast results at a great price.

September 26, 2026
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Reply from Test Well

Hi Robin, thanks so much! We're glad you found what you needed.

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