very good service and quick. they are also very helpful and communicative especially when there was cancelation/ reschedule to my flights. i'm glad to use their service. i'm satisfied overall. thank y... See more
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Steve was very helpful and promptly answered our queries. Our tests arrived on time and were easy to use. Our only slight issue was that we only ever got one result certificate despite two tests (fo... See more
The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test... See more
Very professional and stress free I chose Tests4Youfor Day 2 PCR from the Government list because they were the cheapest I could find and I could post test in Royal Mail box Arrived by DPD on time... See more
Company replied
Company details
Written by the company
We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in transparency in delivery/returns, policies and of course we offer completely transparent and honest pricing, with no gimmicks. Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require. We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more. Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.
Contact info
Anteon House, Newark Road, , PE1 5FL, Peterborough, United Kingdom
- 03330113171
- info@tests4you.co.uk
- tests4you.co.uk
Tests4You is cheap and efficient
Tests4You is a good platform to order the test.
They can provide the reference number immediately. My husband met an issue of receiving the reference number, their staff Harry helped us very efficiently. Recommend!
Zhongmei
February 4, 2022
Unprompted review
Extremely good service
Extremely good service. I made an error when inputting my results on the website and I was about to miss my flight. Jennifer, Ash, Ricky and Daniel worked through it with me to ensure I could board my flight successfully.
Added bonus that everyone I dealt with was genuinely very nice.
February 4, 2022
Unprompted review
Excellent l!
The service was super fast and the customer service helped me in everything That I needed.
I want to thank especially Andrew, who was super supportive.
February 4, 2022
Unprompted review
Special thanks to Mr Harry
Have mention special thanks to Mr. Harry who understood my issue and promptly provided a resolution to mu issue as well.
I would really like to appreciate him for his kind service.
Thanks again
Hemendra Verma
February 4, 2022
Unprompted review
Day 2 antigen test result
My completed day 2 antigen test was returned to Tests4you on Wednesday morning. As I hadn’t received an email confirming my negative result by 5pm today, Friday, I called Tests4you regarding this. I spoke to Harry, who was very helpful and forwarded this confirmation to me immediately.
February 4, 2022
Unprompted review
Our flight was on Saturday early…
Our flight was on Saturday early morning and need test results within 24 hours. After registering my kit on Friday afternoon I called Test 4 You and Ricky helped me to forward our kit sample as priority and we received results with an hour. This was a massive help.
Thanks to Ricky.
February 4, 2022
Unprompted review
I hadn't received my test package…
I hadn't received my test package booking reference and couldn't fill in my passenger locator form. Andrew helped me very quietly and calmed me down as I was very stressed, he did everything very quickly and skilfully to manage to get 2 numbers ( I had bought 2 packages). He proved to be very understanding and very helpful.
February 4, 2022
Unprompted review
Had a problem submitting images but…
Had a problem submitting images but Andrew Customer Services sorted everything out. Much appreciated
February 4, 2022
Unprompted review
Overall good experience
Overall good experience, after ringing Customer Service and speaking with Daniel.
Be aware when buying home lateral flow fit to fly test kit the result is not immediate as it needs to be processed by an employee. Some other companies result arrives within 5-10 minutes from uploading. I was not expecting this delay and got quite stressed. I rang customer phone number at 8.30 pm (although on website it should be closed) and got helped immediately. Some people perhaps would not try to ring as information is not accurate about customer service opening hours.
I have made no deductions as the test result are promised to be provided between 24 and 48 hours.
February 3, 2022
Unprompted review
Customer service
We ordered two Day 2 PCR tests in December, but they didn't arrive. On our return from holiday, I spoke to Andrew who was very helpful and polite. He explained clearly what had happened and arranged a refund.
February 3, 2022
Unprompted review
Needed help with registering a pcr test…
Needed help with registering a pcr test and gentlemen called jasper helped me through all the issues 5 ⭐️
February 3, 2022
Unprompted review
Quick response
Had some problem with the initial delivery, but the service team solved the issue immediately. Thanks, Ricky!
February 3, 2022
Unprompted review
Good cost effective option
It's a good, cheap test option. Delivery was fast. I had a couple of issues which an agent (Andrew) was able to iron out. Overall a good experience.
February 3, 2022
Unprompted review
good customer service
great customer service, Daniel was very helpful. had forgotten to register my test kit, emailed to info address and got a phone call from them within a few minutes. Highly recommend!
February 2, 2022
Unprompted review
Had a positive experience with the…
Had a positive experience with the customer service team. Special thanks to Daniel for helping me promptly.
February 2, 2022
Unprompted review
I have spoken to Ricky
I have spoken to Ricky, who was very helpful, he even got back in touch with me to let me know that my test results are on its way, really pleased with customer service.
February 2, 2022
Unprompted review
Great service
Great service and very helpful customer service on the phone. I was helped by Jasper on the phone and he was very good to deal with my request.
I would recommend this company to my friends definitely. 👍
February 2, 2022
Unprompted review
there was a problem with my order but…
there was a problem with my order but it was dealt with extremely quickly
February 2, 2022
Unprompted review
Ordered 20th December 2021
Ordered 20th December 2021 , arrived 22nd December 2021, fast service in difficult times,
Returned home 29th January 2022 got home and did the PCR test posted 30th Sunday January 2022 ,results back on February 1st 2022!
I recommend this company for everyone who needs a test ,cost very good and Jasper helped with a query in short time!,
Will be using this company again ,
February 2, 2022
Unprompted review
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