very good service and quick. they are also very helpful and communicative especially when there was cancelation/ reschedule to my flights. i'm glad to use their service. i'm satisfied overall. thank y... See more
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Steve was very helpful and promptly answered our queries. Our tests arrived on time and were easy to use. Our only slight issue was that we only ever got one result certificate despite two tests (fo... See more
The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test... See more
Very professional and stress free I chose Tests4Youfor Day 2 PCR from the Government list because they were the cheapest I could find and I could post test in Royal Mail box Arrived by DPD on time... See more
Company replied
Company details
Written by the company
We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in transparency in delivery/returns, policies and of course we offer completely transparent and honest pricing, with no gimmicks. Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require. We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more. Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.
Contact info
Anteon House, Newark Road, , PE1 5FL, Peterborough, United Kingdom
- 03330113171
- info@tests4you.co.uk
- tests4you.co.uk
Struggled to locate order reference for…
Struggled to locate order reference for registration of kit however Jasper in customer service was able to provide after verifying a few simple details. Great service, would absolutely use again
February 1, 2022
Unprompted review
Good service
Good service. Website was confusing
But overall a good experience
I had to call customer services a few times.
Ash was very helpful
February 1, 2022
Unprompted review
Very helpful and fast service.
Very helpful and fast service.
Ricky provided me with my passenger locator number within few minutes.
February 1, 2022
Unprompted review
Great follow up from Ash to provide my…
Great follow up from Ash to provide my Passenger Locator number when I needed it urgently
February 1, 2022
Unprompted review
Ash was very helpful and patient with us
February 1, 2022
Unprompted review
Lateral flow test
Thank you for being so helpful as I could not have completed the form without Andrews help. He was an absolute star.
February 1, 2022
Unprompted review
Caring Customer Service
Ash went above and beyond to ensure I got my test results before my flight. Huge thanks.
February 1, 2022
Unprompted review
CHESTAL DAY 2 LATERAL FLOW RESULTS
I AM VERY GRATEFUL TO DANIEL AND JAMES. T FOR ALL THERE HELP IN TALKING ME THROUGH AND HELPING WITH THE REGISTRATION OF MY RESULTS ETC. THANK YOU SO MUCH BOTH.
January 31, 2022
Unprompted review
James T was brilliant
January 31, 2022
Unprompted review
Andrew has been very patient and …
Andrew has been very patient and helpful. Excellent experience. Thank you.
January 31, 2022
Unprompted review
Tests for you is difficult but the people you speak with are great
Tests for you is a total pain, however the representative called Daniel was a total star and was able to correct all the details that the website was unable to upload so for Daniel I give 5* however the website is a pain!
January 31, 2022
Unprompted review
Daniel has really helped with the…
Daniel has really helped with the queries we’ve had when having trouble with the online portal.
January 31, 2022
Unprompted review
Did not receive the test package…
Did not receive the test package booking reference through sms so called service center and got it straight away from Daniel.
January 31, 2022
Unprompted review
Andrew at Tests4You
We ordered Day 2- Lateral Flow Tests from Tests4You. They arrived promptly and we used the codes to complete the PLF prior to our return to the UK.
Once back and trying to register the tests we experienced some problems so telephoned the company. We spoke to a representative called 'Andrew'. He carefully and patiently talked us through the on-line process until we had completed it. He promised to process our tests quickly, to e-mail our certificated and check we had received them. He was as good as his word, patiently waiting till I found his e-mails in our junk folders. We were very impressed with his highest possible level of customer service.
January 31, 2022
Unprompted review
Had a code missing and telephoned
Had a code missing and telephoned. Great service spoke to a real person straight away. His name was Ash and couldn’t have been more helpful. Thank you.
January 31, 2022
Unprompted review
I couldn’t locate my booking code for…
I couldn’t locate my booking code for my Government locator form so contacted customer service for help. Spoke to Ash who was really helpful and tracked down the number for me whilst on the phone and confirmed in a follow up email to me
January 31, 2022
Unprompted review
Thank you Andrew for your help
Thank you Andrew for your help. I have appreciate very much your professionalism and your patience while you resolved my problem.
January 31, 2022
Unprompted review
The website has technical issues that need resolving but the customer service is excellent. Jasper could not have provided better service.
The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test to release details even when not using test to release.
However, the customer service is excellent. Jasper helped me by phone and email and the issue was resolved within minutes. He could not have been more helpful.
January 31, 2022
Unprompted review
Competitively priced
Competitively priced. Form a bit arduous but Andrew v helpful.
January 31, 2022
Unprompted review
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