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Rated 1 out of 5 stars

It seemed like Textedly is more concerned about profits than customer service. They changed their terms negating the free trial without making it obvious what was happening. Customer service was no he... See more

Rated 1 out of 5 stars

Some years ago they used to provide excellent customer service, but that is not true anymore. They are dishonest and not upfront about pricing and took over 3 weeks to get me signed up, but still made... See more

Rated 5 out of 5 stars

Textedly services have elevated our functionality as a business and greatly increased our level of communication with our clients! We can send out texts to all clients we haven't seen in a while to ex... See more

Rated 5 out of 5 stars

We are so lucky because of we have gotten Textedly for helping our business. benefit: 1, very easy to let a lot of customers come back with texting messages. 2, easy to save all of in... See more

Company replied

Company details

  1. Online Marketing Agency
  2. Business to Business Service
  3. Internet Marketing Service
  4. Media Company
  5. Software Company
  6. Telecommunications Service Provider

About Textedly

Written by the company

Textedly is the world's best text messaging company! Send business grade bulk mobile phone text messages to 10 or 100,000 contacts in the blink of an eye. We are the choice of world-class businesses who need business text message marketing. We power millions of their text messages. We service all texting industries, businesses, and non-profit organizations of all types. Their are many benefits to joining the thousands of business who are using text message marketing. The benefits of SMS marketing is clear as you will be engaging your customers and contacts instantly, on their phones, when you want.

Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient Communication

My favorite feature is when I receive a text on my phone I get an email letting me know. I can then respond immediately by way of email. Being able to text up to twenty texts at a time makes my volunteer communications quicker and my time more efficient.

September 5, 2024
Textedly logo

Reply from Textedly

Hi Marshall,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Textedly is AMAZING

Textedly is AMAZING! We use it for our business to reach out to our beer appreciation club members! We let them know the monthly events, update them on notcher information, and love being able to send one message and it goes to them all at once! We are truly pleased with the service and ease of use.

September 2, 2024
Rated 5 out of 5 stars

I definitely recommend Textedly!

I definitely recommend Textedly!
They have it covered! From ease of use to customer service. You can't go wrong using them for your marketing needs.

August 27, 2024
Textedly logo

Reply from Textedly

Hi Sheila,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Dani at Textedly did such a wonderful job

Dani at Textedly by far provided me with the best customer service experience I have ever had with any tech company and could actually be with any company for that matter. Being a non tech person I put a premium on the ability I could have to communicate with someone that could help walk me through whatever sort of issue or questions I might have, and Dani nailed it!! Definitely felt like she went above and beyond to help me through the entire process all while being very patient and helpful! I would knowingly pay more for any product or service for the opportunity to speak with a professional like Dani if the need were ever to arise.

August 26, 2024
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Reply from Textedly

Hi Wladimir,

Thank you so much for this amazing review of Dani! We love and appreciate her so much!

All the best,
Textedly.com

Rated 5 out of 5 stars

Amazing service for small business

For the price, it’s an amazing service! Super user friendly and visually appealing. Amazing service support and guidance. We have increased our retention and our customers are excited to receive our texts.

August 23, 2024
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Reply from Textedly

Hi Linda,

Thank you for the review!

All the best,
Textedly.com

Rated 4 out of 5 stars

Rocky start, but great for my business!

Initial set up required assistance and was a bit frustrating. I would have liked to be able to speak to someone over the phone vs. messages. Once established, very easy to use and a great resource for my business!

August 21, 2024
Textedly logo

Reply from Textedly

HI Bea,

We do offer phone and chat support! Please visit https://www.textedly.com/contact/ for all the ways to get in contact with us!

Best,
Textedly.com

Rated 5 out of 5 stars

Super easy to use and our rep is…

Super easy to use and our rep is amazing and helps us with any questions or concerns we may have.

August 16, 2024
Textedly logo

Reply from Textedly

Hi Nurit,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Textedly is very user friendly and great to use!

Textedly is very user friendly. Any time I have a question on the service, the Textedly staff is fast to communicate and answers mi questions the same day. I love using textedly to connect easier with our community.

August 13, 2024
Textedly logo

Reply from Textedly

Hi Al,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

If you need to reach hundreds...

If you need to reach 10, 50 or 500 people Textedly is YOUR APP!
This app is SO EASY to use and saves us a ton of time communicating with out association members! Get it today!!!!

August 11, 2024
Textedly logo

Reply from Textedly

Hi Sam,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Keeping Connected

To reach our volunteers and subscribers, Textedly is a great tool. We find it easy to initiate and maintain constant communication. Two-way communication in a timely manner is extremely necessary at critical times. Textedly keeps us on track.

August 12, 2024
Textedly logo

Reply from Textedly

Hi Skip,

Thank you for the review!

All the best,
Ally

Rated 5 out of 5 stars

Easy to set up

Easy to set up, dependable and customer service has been great

August 10, 2024
Textedly logo

Reply from Textedly

Hi Scott,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Straight forward and cost effective

We have been using Textedly for a couple of years now. It has been a great way to keep our members and supporters informed with quick reminders. When we started we researched different options and Textedly was the most cost effective for us. We did need to contact support a few times at first and they always responded quickly. Textedly is very straight forward and easy to use. We highly recommend them.

August 8, 2024
Textedly logo

Reply from Textedly

Hi Bill,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Quick & Easy

Easy to learn, works great

July 23, 2024
Textedly logo

Reply from Textedly

Hi Murline,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Textedly's service is truly… exceptional!

Textedly's service is truly exceptional! Sending out mass texts has never been easier, thanks to their user-friendly interface and seamless functionalities. I highly recommend Textedly to anyone looking for a reliable and professional SMS marketing solution. Thank you, Textedly, for providing such a top-notch service!

August 1, 2024
Textedly logo

Reply from Textedly

Hi Kelly,

Thank you for the reviews!

All the best,
Textedly.com

Rated 5 out of 5 stars

I love Textedly

Because of Textedly. My business has closes 2 extra deals a month. It's easy to use and it's saves me time. I send a text and my starts to ring immediately.

August 4, 2024
Textedly logo

Reply from Textedly

Hi David,

Thank you for the review!

All the best,
Textedly.com

Rated 5 out of 5 stars

Highly Recommend!

We absolutely love Textedly! Efficient communication with our customers is crucial and Textedly makes it incredibly easy to send reminders, updates, and special offers. The platform is user-friendly, reliable, and has significantly improved our customer engagement. I highly recommend it to any business looking to enhance their communication strategy!

August 3, 2024
Textedly logo

Reply from Textedly

HI Brent,

Thank you for the review!

All the best,
Textedly.com

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