While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a 1st class company.I sent some unwanted gold using their prepaid tracked envelope and within 3 days I’d had the valuation and the money paid into my account.I was very happy with the valuatio... See more

Rated 5 out of 5 stars

The process was so easy to navigate Order the envelope for sending to them arrived next day ( Monday-Thursday) but Friday arrived on a Monday Form Enclosed with the envelope just needed number... See more

Rated 5 out of 5 stars

Bottom Drawer Clearout Gathered together all the old jewellery in my drawer and my daughters house. Very quick answer with a fair offer,there were some bits that I wasn't sure if they were precio... See more

Rated 5 out of 5 stars

Very fast service I posted my Gold necklace and pendant yesterday that I haven’t worn for a long time and was given an offer today that exceeded my expectation and received payment also today ! I was... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(153)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don’t accept first offer!!

Interesting…packed up and sent off my gold and silver. Got a phone call within 48 hours offering £234…I queried this offer, said it was too low, she asked how much I was expecting…I said I’d weighed my gold and I know the price per gram for gold and expected at least double that…she said that’s a big jump, I said no it’s not a big jump it’s your offer it’s far too low. I got a text offering more than double the initial offer which I accepted. The money was in my account virtually straight away…could probably have got more elsewhere but this was eventually an easy transaction. Moral of the story weigh your gold, check gold prices, realise they need to make a profit too but definitely query the first offer they give you! Hence the 3 star review! Hey guys at just text gold just be more honest and realistic. And don’t treat your customers like idiots.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

‘ABSOLUTE RIP OFF’

Apparently from their continual adverts on the radio, gold prices have gone GALACTIC.. Gold prices are showing at a high of £67.80 per gram at the moment, having sent 8 grams of gold and a fully working Gucci watch they offered me £140 and seemed completely surprised when I asked for my items to be returned to me. Absolute RIP OFF, taking advantage of people who might be in need of the cash. I would steer very clear, if I could have given less than 1 star I would have.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my experience

I sent off my goods before I read the reviews and then panicked I'd made a mistake. BUT I was contacted a couple of days later, given my quote and the funds were transferred immediately as promised. Perhaps I could have got a better price elsewhere but I'm happy with what I received. Check all the details on the back of the form first. If you're not happy with what they say, don't send your gold there. It's a matter of choice if you accept their terms, including that items may be damaged.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scamers

Scamers
Really my honest advice do not use this service you get less than scrap value and you will struggle to get any gold back
Stay away keep your gold
Do not agree with this Scamers
Terms and conditions does not work in your side.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT send gold

Do NOT send anything, after sending gold a week ago which tracking. Confirms arrived , multiple phonecalls where I am told I will be contacted. I am still waiting on news about my gold.
Seems like these guys just keep your gold and the phone number is useless as they just tell u they will be in contact. AVOID these CROOKS

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Avoid. Avoid. Avoid
sent a vintage pig match holder was offered £12.50.. said no thanks . tried make out doing me a favour by upping offer to £20... I said no thanks. when item arrived back was absolutely damaged beyond repair. I would advise anyone who is thinking of using this firm to put items in bin rather than be scammed by these rouge traders

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Very easy process from beginning to…

Very easy process from beginning to end. Sent off my items in the bag provided, received a call with an offer which was more than I had anticipated and the monies were in my bank 5 minutes later! Excellent

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service posted my pack at about 1.10pm on the Thursday then received a phone call by 1.20 on the Friday confirming an offer and the money was in my account within an hour.
Very pleased with the valuation far higher than I’d expected for the amount I’d sent in.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, received text when they were sending envelope. The instructions were easy to follow. The cash offered for my gold was at a good rate,paid promptly. I would recommend to family and friends.

July 21, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look