Textline is an easy-to-learn-and-use solution for our medical business. We wanted to offer simple, direct inbound and outbound texting to patients from our main office phone number, because our existi... See more
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See what reviewers are saying
As a newer TextLine customer, we are enjoying the ease and convenience of texting our customers directly from our CRM, Pipedrive. The Tech support has helped us work out some minor issues with our int... See more
Super reliable and worst customer service. Past two months I been realizing many messages go through from Twilio but it doesn't get shown on textline!!. zapier integration also did not work for over 1... See more
Web version does not sync correctly. I have to manually refresh the page about 60% of the time before new messages will come through. Android version takes so god damn long to open up and load its... See more
Company replied
Company details
- Business to Business Service
- Automation Company
- Internet Marketing Service
- Software Company
- Telecommunications Service Provider
- Web Collaboration Platform
About Textline
Written by the company
Textline, the most secure business texting platform on the market.
Textline is a secure business texting software that makes communicating with contacts easier. Conduct one-on-one conversations, update a group of contacts, or send bulk texts at scale from your computer or via our mobile app. Textline is used by companies of all shapes and sizes to message customers, leads, and employees. Use our SMS platform to power your SMS marketing campaigns, improve customer service, quickly reach leads, or simplify back-and-forth conversations.
With a 98% open rate and 45% response rate, it's clear why thousands of businesses are adding SMS as a communication tool.
Why Textline?
Textline is designed for modern support, sales, operations, and marketing teams. With business SMS, we help teams boost productivity, improve customer satisfaction, and scale. Plus, Textline is top-rated for SMS security, compliance, and trust. Rest easy knowing your data is protected and your team has the right tools. View some of Textline's powerful SMS features:
Contact info
United States
- (415) 849-4349
- textline@textline.com
- textline.com
3.8
Great
171 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great tool for communication
January 2, 2024
Great Tech support and platform
As a newer TextLine customer, we are enjoying the ease and convenience of texting our customers directly from our CRM, Pipedrive. The Tech support has helped us work out some minor issues with our integrations and now we are texting and seeing a great response from it. Works well for our team of 7 sales people and all the conversations are recorded in Pipedrive which we needed. Thanks!
November 21, 2023
Unprompted review
Have had a wonderful experience while using Textline!
Have had a wonderful experience utilizing Textline in regards to correspondence with drivers and customers on the platform! The ease of receiving messages in real time and instantaneously, makes resolving issues that require a more expedited resolution, a breeze!
November 3, 2023
Was able to answer my questions
October 23, 2023
Unprompted review
Great Resource Tool
Textline has been a great resource for our company to track communication with our field crew members.
October 17, 2023
Great service and awesome customer…
Great service and awesome customer support. Very reliable. Resonavle text rates. Highly recommend!
October 14, 2023
Unprompted review
You are the best
October 15, 2023
Unprompted review
Efficient!
October 13, 2023
Unprompted review
It lags sometimes that is why I di not…
It lags sometimes that is why I di not give a full star. however, Great app overall
October 8, 2023
Informative Associate
My associate was well informed and helpful with my issue.
October 6, 2023
Unprompted review
It's easier communication.
September 11, 2023
Fast responding service
September 8, 2023
Unprompted review
TextLine often they experience technical difficulties
I have been a fan for TextLine for 4 years and is a very important part of my business - unfortunately often they experience technical difficulties that cost me Time Capital that I cannot afford to loose - "Too Often"
September 2, 2023
quick and fast support
August 25, 2023
Unprompted review
Like it and the company is doing well…
Like it and the company is doing well because it helps people to know how you guys are doing your job to help people so you guys still keep going
August 19, 2023
Unprompted review
Very responsive and professional.
August 17, 2023
Unprompted review
Overall
Overall, textline is very useful to us. It may have some glitches but it is getting resolve in a timely manner. responses from CSR team is great too.
August 17, 2023
Unprompted review
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