I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially faci... See more
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See what reviewers are saying
Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service
Sent off the PS4 for repair (mysteriously broke a couple days after the PS5 was released!!) and the whole process was fast, efficient and very reasonably priced. Easy to post off using pre-paid servic... See more
I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had d... See more
Company details
Written by the company
Returns. Recovery. Recycling. Fulfilment. We help manufacturers and retailers manage electronics sustainably — from returns and RMA processing to asset recovery, WEEE recycling, and fulfilment. Our services boost circularity, protect data, and reduce costs across your tech supply chain. TFix is a UK-based specialist in electronics lifecycle services — including returns processing, asset recovery, electronics recycling (WEEE), and product fulfilment. Headquartered in London, we support manufacturers and retailers across the globe with efficient reverse logistics and IT asset disposition (ITAD) solutions. We tailor services to help brands streamline their RMA workflows, reclaim value from returns, and meet sustainability targets — without the need for a local UK presence. Our processes reflect native customer expectations with region-specific packaging, comms, and support. Our expertise spans consumer electronics, wearables, AV gear, and gaming devices. We identify reuse opportunities, reduce waste, and shorten turnaround times through intelligent repair, refurbishment, and recommerce workflows. We simplify returns and recycling by offering complete service layers: branded return portals, QR code labels, UK-based repair hubs, live tracking, detailed reporting, and rapid dispatch. You get transparency, compliance, and cost savings — while your customers get a premium post-sale experience.
Contact info
Generator Business Centre, CR4 3FH, Mitcham, United Kingdom
- 02088195528
- info@tfix.co.uk
- tfix.co.uk
Excellent experience
Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service
Excellent service and they gone inform…
Excellent service and they gone inform you with every step. the only issue i didn't like, you cant drop or collect the device which will make the issue much easier and quicker, other then that excellent, thats why the 5 stars. they repaired my son PS5 USB port
Bose Headphone Repair
Having left the battery in my Bose Noise Cancelling Headphones for a while, when I went to use them I found them inoperable and that the battery had corroded. I found TFix via a Google search and after booking a repair, I eventually sent them off. I was kept well informed as to what was required and how the repair was progressing.
Was slightly annoyed at receiving several emails saying that they were still waiting to receive the headphones and that each booked repair that is not received costs them £20.00. I was unable to send them off as the booking was made on 1st January and with the holiday weekend lasting until the 4th January Post Offices were not open.
Received them back quite quickly.
nintendo lite repair
Granddaughter broke joystick on her nintendo light,t it was the end of the world.I found this co.online ,got on their website and even me being a luddite I found it very easy to navigate.I explained the problem,I received an estimate .I printed off the prepaid labels and sent it off.Order was easy to track at every stage.I received it back wihin a few days.All is well in the World again.Great service great price Thank you Neil Collier.P,S.I am the best Granddad again.
PS4 slim repair.
I sent in a PS4 slim for repair that had died. Found out it would need a new motherboard. To let anyone know who may need one, they don't come cheap. But given the current price of PS4's and PS5's if you can even find them, it's worth it. The repair was clearly first class. Hope it remains better than Sony's original inferior work! Thanks Tfix.
Fixed broken PS4
Tfix mended our PS4 which stopped loading games. Service was fast and we were kept up to date with progress reports. They even worked on a Christmas bank holiday! Price was transparent and reasonable.
Headphones Fixed
They fixed my Sony headphones which wouldn't charge. Happy with their service and would use them again.
Excellent Service
Excellent servicing - fast, efficient and regularly updated on status. Very pleased with the process and, importantly, the outcome !
Very fast and efficient service
Very fast and efficient service. My Beats are now as good as new. Will definitely be using TFix again.
Great service
Great service, sent in switch with no start up,
quote given 2days later for fix which was much cheaoer than replacing he unit.
Delivered back after 7 days working great.
Fantastic service
Fantastic service. It could not be easier, or faster, I doubt cheaper! My beat headphones work again and hopefully the repair will last. Thank you very much!
Sent grandson's nintendo for repair…
Sent grandson's nintendo for repair informed every step of the way fantastic turnaround would not hesitate in using them again.
Good service
Good service
Fast turnaround
Good communication
Value for money - 3 stars
Great service
Great service, Efficient service very easy to dispatch and track the service.
Beats Solo - Came back more damaged!
Really poor experience with these guys. They were advertising a Beats Solo 3 headband repair service for £37.99 - sent mine off with one broken clip on the left side (packaged in the original case and box so fully protected in transit) only to receive a message quoting £55.99 as "both clips were damaged". £10 cost to return the headphones so I originally considered writing them off (due to the risk of something else failing I'd rather just buy new ones under warranty) but curiosity got the better of me so I paid the £10 to have the headphones returned to find that the other clip had been broken in their care (ie. broke the second clip then tried to charge me for the privilege of fixing it). I'd be curious if anyone else has managed to actually the £37.99 deal (ie. whether this was one persons mistake within the business or is an established practice) but really disappointed with my experience with TFix and not a company I'd trust with my devices in future.

Reply from TFix
Great service.
Great service. Kept me informed about the process and progress of the work on my Nintendo switch. Fast repair and return.
Great service
Great service, fixed the issue and returned the item promptly. Thank you.
What’s happened to them?
What’s happened to them? They used to repair pretty much anything, they fixed a computer monitor board and a car key for me. Now, it looks like they only repair a very limited range of products and most of their services are suspended. I’m surprised they are still in business.
Very clear and easy service to use
Very clear and easy service to use. Instructions and progress updates were clear and easy to use. Price was great, turn around was quick. Really pleased and would recommend/use again!
Super quick turnaround and a decent repair
Super quick turnaround and a decent quality repair. Would recommend for the price!
(This saved me buying a new pair of Beats or paying for Apple’s rip off ‘repair’ service which sends you a second hand replacement set of Beats for the price of a new pair!)
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