tforcefreight.com Reviews 500

Received damaged freight. Mower crates were to damaged for driver to move with hand cart. I knew better than to even unload them, but I felt sorry for the driver having them in his way. For my kindness I was repaid by having to make phone calls, and e-mails, with NO payment for my damaged mowers.

Unfortunately I have to stop buying from one of my favorite online retailers because their shipper is TFORCE. I live in a large building which covers an entire city block, and yet TForce claims they cannot find this address. They never called my phone number listed on the delivery instructions, and apparently the driver never looked at Google Maps which clearly shows my exact location. Why in the world does a retailer keep using an incompetent shipper like this?

Make sure you ask who the shipper is before purchasing items online. Tforce customer service rep lie. They have no clue on what there procedures are. Had to go back and fourth with a kbown sneaker company starts with an A and ends with an S and Tforce about my package. Long story short Tforce is in the wrong. CSR need to be retrained or fired. Still have not received my package. Stay away from Tforce delivery. CSR HAVE NO IDEA HOW TO DO THERE JOBs.😡😡😡🤡🤡🤡. BOTTOM LINE STAY AWAY. If I could give a negative rating I would. Just found out why I'm getting the confusion. The call center is out sourced from India. So disappointed.let's hope I get my package. Fingers crossed 🤞

Horrible company, Worst of the worst, I have yet to encounter the worst company than this one. I scheduled pick up, got pick up numbers, no pick up, called again, got another pick up number, same thing.. for two weeks no pick up. Lost my buyer as result.

What happened to this company? I'm a 3PL that shipped with this company all the time, but will never ship with them again. They have damaged product, can't find shipped product in their system, lost paperwork, and the list goes on. DO NOT USE THIS COMPANY.

The absolute worst company to deal with. No accountability. Drivers do a great job but no one else in the company seems competent.

DO NOT USE TFORCE FREIGHT!!!!!
TForce Freight Damaged my cargo resulting in approximately $15k in damages to replace. While following through their full service, they continually ask for detailed costs and services related to the repairs. Costs of labor, parts, and freight to get the parts from our Supplier. After doing all of these forms and spending hours on the claim. The maximum I can get because of the limited liability is $68.50. Not enough to even cover the cost of 1 item that was damaged.

5 Pallets were picked up, and 16 were delivered in pieces with missing goods and broken equipment

I wish I could give zero star, they are so unprofessional, this shipping company is a garbage, they lost my packages twice

Delivered a damaged product and their customer service is throwing loops and saying their claims will take months. Unfortunately, I didn't chose this company but the sender. We will do everything to hold them accountable. Reporting them to Customer Affairs for their complete disregard of accountability.

Our Sauna was delivered 2 weeks late. We'd been promised delivery on 2 previous occasions but they finally got it right on the third try. The driver was especially competent, careful, and gave us his best on this delivery.

Customer service totally sucks. Shipment arrived seven days ago to service center. When I call, they advise they will call me when they get to it to schedule final delivery.

No one has returned the call. $700+ shipping fees for very poor service and delivery to Denver and still have not received or scheduled.

Terrible service! A package was supposed to be delivered to my residence. I received an update on the tracking and this company claims it's a bad address. Meanwhile, I had a delivery 2 days prior from the same vendor and the same shipping company. I emailed them and they said provide a good address. Tracking was then updated after providing the same address on the shipping label. A day later it was out for delivery, then delivered "with proof", which was a photo of a house that was not my residence, as well as a package that was not the package being sent to me! Some of these drivers lie and steal packages! Why any retailer contracts with them is very hard to understand. There's no way they're not losing a ton of money using this fraudulent company!

Disgusting!! Delivered my package to wrong adresse and didn't try to retrieve it on same day! They even had a picture of wrong house!!! Customer service in India!!!

I have an order through Tforce, since I had a bad experience with them for my last delivery, this time I contacted them to give them a delivery instructions. Today, I successfully got my parcel without any delay! Hope this information can help everyone!

My package was delivered and 2 pieces had their glass smashed. I took pictures and provided all the required documantation to the UPS store. T Force doesn't deal with customers. At all. When the UPS store manager submitted the paperwork, following T Force policy, Jennifer Knuckles, the claims inspector, promptly 'archived' it (down the toilet) This is 3 months later and easily a dozen emails from the UPS manager. Jennifer remains MIA. No ability to contact her directly. I leave phone messages. UPS leaves messages. Nothing from Jennifer. Her boss also totally MIA. I paid for insurance on my packages. That was a worthless investment. If you want to be cheated, lied to, screwed, and then ignored . . . T Force is the company for you. I hope they capsize.

Their delivery people NEVER deliver to your unit/door number but throw your packages at the most public areas of the apartment complexes where hundreds of people walk by. Had so many issues with lost packages now! Today my Ferragamo sunglasses got stolen because the driver never properly delivered to me, but rather left it on the floor where the mailboxes are where everyone walks by when entering the lobby.

I was guaranteed a delivery for Friday. Friday came, and like a lot of other reviewers, their driver "called out sick." Not sure how a company this big doesn't have replacement people. Told them to return it to the sender.

Tforce billed me 70$ for a reweigh fee. They said it was a 515lb pallet... Absolute false. We send multiple of these pallets out with the same product on them and they are ALWAYS 310lbs. All info was given to them correctly. They charged us an additional 70$ for what?

Not only that but customer service is about as sloppy as anything Ive ever had. They kept transferring me to other departments and then whenever I was at the correct department they couldn't even find/pull up the bill they sent me? I gave them the invoice number and everything and they couldn't find it. Probably because its not a real invoice but just a money grab.

My order was delivered to a different location. Dealing with customer service was horrendous. Finally got my order two days later.

Worst trucking company i have ever had to deal with in my 20 years of shipping/receiving. Takes days just to get confirmation of a pick up, and then takes another day to come and pick it up. Worst thing UPS ever did was let these clowns take over their freight stuff in Canada. I have emailed them twice within 24 hours to notify them of this pick up....havent gotten any response at all. Easy easy job they have, and they STILL screw it up